Ilhasul Hotel Residencia

Hotels
8.6 (1181 reviews)
Rua Vasco de Oliveira Gondim, 589 , Florianópolis , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Excellent location near the beach
Highly praised breakfast and coffee
Well-equipped apartment options (kitchen, crib available)
Daily cleaning and generally pleasant rooms
Cons:
Maintenance issues (rusty appliances, worn furniture)
Inconsistent bed comfort and terrible pillows reported
At least one report of water leakage in a room
Occasional delays in service (e.g., slow towel delivery)

Categories

Cleanliness
7.2
Mixed reports: several guests praised daily cleaning and that rooms were 'clean and smell good', but multiple mentions of rust on appliances, maintenance neglect and a reported water leak lowered confidence in cleanliness/maintenance.
Service
9.4
Strongly positive: staff repeatedly described as attentive, friendly and helpful (early check-in allowed, prompt reception); a few isolated delays (e.g., slow delivery of towels) but overall service is a highlight.
Location
9.5
Very positive: proximity to the beach and nearby commerce/restaurants is frequently praised and considered a major asset for families and beach stays.
Room Quality
7.8
Mixed: guests note spacious rooms, good showers and well-equipped apartments, but common complaints about bed comfort (too soft or too hard), terrible pillows, dark rooms and worn furniture reduce the score.
Amenities
9
Positive: breakfast buffet, good coffee, game room, well-equipped apartment kitchens (fridge, microwave, stove), crib availability and good showers noted; some appliance rusting is an isolated drawback.
Value for Money
8.9
Generally seen as good value: multiple guests comment on strong cost-benefit and recommend the stay, though maintenance issues slightly affect perceived value for some.
Food and Beverage
9.2
Very positive: the breakfast (bufet/café da manhã) and coffee receive frequent praise; several guests call it excellent or 'top'.
Overall Experience
7.8
Overall impression is positive for many guests (impeccable reception, enjoyable stays), but notable negatives from some reviews (water leak, rust, maintenance, uncomfortable beds) bring the aggregated overall experience to a good-but-not-excellent level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:25

Property Description

Prime Location near Canasvieiras Beach

Luxurious Amenities

The hotel boasts adult and children pools, a deck with sun loungers, and a terrace with street views, perfect for relaxation.

Convenience and Comfort

Enjoy air-conditioned apartments with a kitchen, TV, and private bathroom. Free WiFi and private parking add to the convenience.

Additional Perks

Benefit from a 24-hour front desk, barbecue facilities, and a shared lounge for socializing.

Experience the best of Florianópolis at Ilhasul Hotel Residencia. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1181 reviews
Cleanliness: 7.2
Service: 9.4
Location: 9.5
Room Quality: 7.8
Amenities: 9
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 7.8
A
Adriana • couple • br
8
🥰
Pros:

Sala 🥰

Cons:

Não tinha chave nas portas (quarto e sacada). No mais tudo muito bom!

2026-09-01 • via Nuitee
Y
Ygor • solo_traveller • us
10
2026-08-29 • via Nuitee
C
Clauber • extended_group • br
7
2026-08-24 • via Nuitee
G
Gabriela • solo_traveller • ar
10
2026-08-20 • via Nuitee
P
Pascua • solo_traveller • cl
10
Pros:

La cercanía de la playa, el desayuno bufete, la atención del personal, las instalaciones, o sea todo

Cons:

Deberían dar agua en botella al llegar, ya que el agua no es potable

2026-08-03 • via Nuitee
D
Diogo • couple • br
10
2026-08-02 • via Nuitee
H
Hugo • extended_group • cl
10
Memorable
Pros:

La atención al cliente era excelente, buena disposición para responder preguntas

Cons:

-

2026-07-25 • via Nuitee
F
Flavio Marcelo • couple • br
10
2026-07-20 • via Nuitee
M
Marina • solo_traveller • br
10
2026-07-20 • via Nuitee
C
Cristiane • solo_traveller • br
8
Pros:

Café da manhã muito bom.
Ar condicionado quente ótimo
Quarto vomitando tamanho ótimo.
Funcionários muito atenciosos

2026-07-13 • via Nuitee
J
Jaime Prado • solo_traveller • br
10
2026-07-12 • via Nuitee
G
Gina • family_with_children • cl
10
Recomendable !
Pros:

Buena ubicación.
Personal de recepción super agradables, atentos , llegamos 1 hora antes del ingreso , pero fueron tan amables que nos dejaron ingresar antes.
Igual dieron indicaciones de los lugares de interés.
Si llegase a volver , con gusto tomaría este hospedaje.

Cons:

La falla que había con el aire acondicionado para emitir calor , hacia frío, pero sin embargo me pasaron otras mantas extras.
Fueron un amor.!
Pero eso solo fue un detalle ,que lo compensaron con lo buena onda del personal.

2026-07-11 • via Nuitee
N
nathaly • family_with_children • cl
4
no volveria
Pros:

El desayuno era relativamente bueno

Cons:

Se nos filtro agua en la habitación, la camarera dio aviso y fue personal de mantenimiento diciendo que no era problema de la ventana, 2 de las camas era duras, se sentia la madera que habia bajo el colchon, ademas la encimera y refrigerador estaban oxidados, nos quisimos ir y nos indicaron que podiamos irnos pero no nos devolverian nada de lo ya pagado. Pedi cambio de toallas y mantas y se demoraron mas de 3 horas en llevarlas a la habitación, porque nosotros no podiamos pedirlas en recepción.

2026-06-26 • via Nuitee
S
silvana Zardo • extended_group • br
9
2026-06-21 • via Nuitee
T
Tuany • solo_traveller • br
10
2026-06-17 • via Nuitee
R
Roberta • solo_traveller • br
8
Pros:

Ótimo lugar. Café da manhã top, chuveiro maravilhoso, cama um pouco mole(eu não gosto), funcionários atenciosos. No geral mt bom.
O shampoo é sensacional kkk quero o nome!

Cons:

Cama mt mole

2026-06-15 • via Nuitee
G
Gloria • solo_traveller • cl
7
Pros:

Excelente ubicacion a pasos de la playa y comercio.

Cons:

Un poco descuidada la mantencion del hotel y las habitaciones.

2026-06-11 • via Nuitee
A
André • solo_traveller • br
10
Pros:

Muito bom sem reclamações top

2026-06-10 • via Nuitee
M
Marcus • solo_traveller • br
10
2026-06-10 • via Nuitee
B
Berti • couple • br
10
2026-06-08 • via Nuitee