Iris Garden Inn

I am not familiar with the location so that was on me. I was also aware that the hotel was on the cheaper side considering the location. And it was at a ‘discount’ for the stay. The reviews seemed good. And I wasn’t expecting a name brand hotel given the price. However, the room was not very clean. There was mold on the windows, broken door hanger, broken toilet roll holder, no drain stopper in bathroom sink. You could see the mildew down the drain. Stains on the towels. The room smelled like smoke, which smoking isn’t allowed, and mold. There was paint peeling off the walls. You could see dirt built up in the corners of the bathroom. The refrigerator, freezer compartment had mold in it. The most horrible part was we found a roach crawling in the bed very late in the night. We almost left however it was too late to find another hotel. The staff did change out the sheets. We were gone the majority of the day and left as early as we could to travel back home. I understand that this hotel isn’t a five star hotel however, advertising is very misleading. It’s not luxury by any means. And the price per night although very cheap, it should have been more clean than it was. I could have dealt with the shabbiness of the room itself, but the roach, smell, and the cleanliness of the room unfortunately was quite a disappointment.

The elevator was clearly broken in some way. We took the stairs everyday and there was a giant toe nail that never got picked up in the stairwell. Breakfast was a complete joke. Nasty coffee, cereal, stale muffins. Only “hot” item was mid waffles. Basically they only provided CARBs, no protein, fruits or veggies. Paid too much for that trash breakfast.

The water services for the shower was a little, the lights no working good, the toilet looking stained, the towels 2 only for two people

The carpet in the hallways was visibly dirty and worn. The sink drain was visibly dirty with accumulated scum at the opening of the pipe with no stopper. The tub surface was very slippery with no non-stick strips to prevent falls. The gym was non-functional with old and/or broken equipment. The breakfast was not adequate. The cream did not taste fresh. There was no milk for cereal. The breakfast was minimal. I would not choose to stay there again for the price. They seriously need to replace hallway carpets and update the gym and serve an adequate breakfast.

None.

Only issue was that wi Fi was inconsistent and went in and out

Trouble with TV remote, no pool, breakfast disappointed

Room smelled molded need hang damp rid bags in room.when opened window smell disappear.

Water pressure out of the shower head was very low. They need to remove the shower heads and soak them in CLR to revive the pressure.