Holiday Inn Express Kuala Lumpur City Centre by IHG

Hotels
•
Holiday Inn Express
8.2 (7379 reviews)
84 Jalan Raja Chulan , Kuala Lumpur , my
+60 3-2028 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Central location
Comfortable beds
Large breakfast variety
Friendly staff
Cons:
Small breakfast area
Room size limitations
Old furnishings

Categories

Cleanliness
7.53
Some reviews noted that the hotel is old with worn towels and issues with room maintenance.
Service
8.5
General sentiment reflects friendly staff, despite some minor service issues.
Location
9.04
Many reviews praised the central location, making it easy to access major attractions.
Room Quality
7.79
Several reviews mentioned that some rooms were small and cramped.
Amenities
8.02
Breakfast variety is positively noted, but quality can vary.
Value for Money
8.48
Good value for money; especially suitable for short stays.
Food and Beverage
8.03
Breakfast received mixed reviews with some praising the selection but others finding it chaotic.
Overall Experience
8.2
The overall stay was decent, with a focus on location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:26

Property Description

Prime Location in Kuala Lumpur's Golden Triangle
With easy access to major attractions like Starhill Gallery, Petronas Twin Towers, and Berjaya Times Square, Holiday Inn Express Kuala Lumpur City Centre is the ideal choice for leisure and business travelers alike.

Comfortable and Convenient Amenities
Featuring air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and en suite bathrooms with free toiletries, your stay is sure to be comfortable and relaxing.

Convenient Facilities for a Hassle-Free Stay
Enjoy complimentary Wi-Fi, a 24-hour fitness centre, self-service laundry, and a business centre for your convenience. The 24-hour front desk ensures all your needs are met promptly, making your stay memorable.

Book your stay now at Holiday Inn Express Kuala Lumpur City Centre for an unforgettable experience in the heart of Kuala Lumpur's vibrant city center.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.2
Based on 7379 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.2
C
Carmel • solo_traveller • sg
9
Pros:

Efficient check in
Good beds
Nice room
Great location

2026-08-29 • via Nuitee
R
Roberto • extended_group • it
9
Pros:

Posizione ottima e colazione varia e abbondante sia europea che asiatica

2026-08-29 • via Nuitee
W
Wei • solo_traveller • cn
8
overall，its a good choice for economy.
Pros:

Breakfast is good.Location is excellent.

Cons:

facilities is a little bit old.

2026-08-29 • via Nuitee
Y
Yuddha Raj • extended_group • np
8
Nice place to stay
Pros:

Location

2026-08-29 • via Nuitee
W
Wei • solo_traveller • cn
8
Economic
Pros:

Breakfast good.

Cons:

Facilities old

2026-08-29 • via Nuitee
A
ANGE • solo_traveller • sc
8
Pros:

Nice hotel, value for money and close to the main attractions in KL.

Cons:

The breakfast menu remains the same everyday.

2026-08-28 • via Nuitee
R
Raffaele • couple • it
9
2026-08-28 • via Nuitee
K
Ka Yan • family_with_children • my
10
Pros:

Amazing services

2026-08-27 • via Nuitee
S
Sobhan • couple • nz
7
Great
2026-08-27 • via Nuitee
K
Kirill • solo_traveller • ru
9
Pros:

Всё как обычно, приличная сеть

2026-08-27 • via Nuitee
E
Elroy Wilson • couple • tw
8
Great! Great! Great!
Pros:

Breakfast was great. The location is excellent. Very close to the metro, bus stop, fun spots, street food, restaurants, bars, mall's, street performances and other tourist attractions that can be accessed by walking.

2026-08-27 • via Nuitee
C
Chiroodza • solo_traveller • zw
8
Pros:

Helpful staff. Hotel is close to supermarkets and take away restaurants.

Cons:

Supply 9f toilet tissue, they dont ensure if toilet tissue is available in the room before client checks in.

2026-08-27 • via Nuitee
A
Alessio • couple • it
9
2026-08-27 • via Nuitee
O
ohara • solo_traveller • jp
6
干净整洁
Pros:

态度服务卫生都不错

Cons:

洗衣机不是全自动的需要改进，投币投错了应该把币退回去…

2026-08-27 • via Nuitee
M
Mibdhan • couple • mv
8
Pros:

Very clean,good location and breakfast

Cons:

I didn’t like the room didn’t have an ironing

2026-08-26 • via Nuitee
H
Hussein • family_with_children • eg
9
2026-08-26 • via Nuitee
A
Anh • family_with_children • vn
8
2026-08-26 • via Nuitee
O
Obaidur • couple • bd
6
location good , breskrfsst good but room average
Pros:

ok

Cons:

good

2026-08-26 • via Nuitee
K
KAREN • couple • jp
9
とても良かった
Pros:

シャワーの水圧とトイレが水浸しにならないところ。

2026-08-25 • via Nuitee
D
Dasrini • solo_traveller • bn
10
Pros:

Location earby alots of mall in Bukit Bintang.

Cons:

No ironing board.

2026-08-24 • via Nuitee