Holiday Inn Express Kuala Lumpur City Centre by IHG

Hotels
•
Holiday Inn Express
8.2 (7187 reviews)
84 Jalan Raja Chulan , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Large breakfast variety
Friendly staff
Cons:
Small breakfast area
Room size limitations
Old furnishings

Categories

Cleanliness
7.53
Some reviews noted that the hotel is old with worn towels and issues with room maintenance.
Service
8.5
General sentiment reflects friendly staff, despite some minor service issues.
Location
9.04
Many reviews praised the central location, making it easy to access major attractions.
Room Quality
7.79
Several reviews mentioned that some rooms were small and cramped.
Amenities
8.02
Breakfast variety is positively noted, but quality can vary.
Value for Money
8.48
Good value for money; especially suitable for short stays.
Food and Beverage
8.03
Breakfast received mixed reviews with some praising the selection but others finding it chaotic.
Overall Experience
8.2
The overall stay was decent, with a focus on location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:26

Property Description

Prime Location in Kuala Lumpur's Golden Triangle
With easy access to major attractions like Starhill Gallery, Petronas Twin Towers, and Berjaya Times Square, Holiday Inn Express Kuala Lumpur City Centre is the ideal choice for leisure and business travelers alike.

Comfortable and Convenient Amenities
Featuring air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and en suite bathrooms with free toiletries, your stay is sure to be comfortable and relaxing.

Convenient Facilities for a Hassle-Free Stay
Enjoy complimentary Wi-Fi, a 24-hour fitness centre, self-service laundry, and a business centre for your convenience. The 24-hour front desk ensures all your needs are met promptly, making your stay memorable.

Book your stay now at Holiday Inn Express Kuala Lumpur City Centre for an unforgettable experience in the heart of Kuala Lumpur's vibrant city center.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.2
Based on 7187 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.2
B
Beenish • solo_traveller • pk
10
Go for it
Pros:

Highly recommend

Cons:

Not much

2026-06-21 • via Nuitee
R
Robert • solo_traveller • gh
10
Pros:

I like the hospitality of the staff

2026-06-20 • via Nuitee
T
Tasnim • family_with_children • om
8
Pros:

ممتاز مقابل المبلغ الي تدفعه، موقعه ممتاز والإفطار فيه كل الأساسيات

2026-06-20 • via Nuitee
A
Abdallah • solo_traveller • dz
10
Pros:

J’ai passé un excellent séjour dans cet hôtel.
La propreté est irréprochable. La chambre était nettoyée chaque jour avec soin et toutes les fournitures nécessaires étaient systématiquement renouvelées, aussi bien dans la chambre que dans la salle de bain.
Je tiens également à remercier le personnel de la réception pour son accueil chaleureux, son professionnalisme et sa disponibilité durant tout le séjour.
L’isolation phonique est excellente, ce qui garantit un calme et un confort remarquables pour se reposer.
L’emplacement de l’hôtel est tout simplement parfait. Tous les services, commerces et principaux sites touristiques sont accessibles à proximité, ce qui rend les déplacements très faciles.
Je recommande vivement cet hôtel et j’y reviendrai avec grand plaisir.

Cons:

Rien je le recommande vivement

2026-06-19 • via Nuitee
Z
Zandile • solo_traveller • za
2
Pros:

Nothing at all except that hasan was so kind to let us stay till 14h00pm as check out was at 12pm

Cons:

The breakfast was bad
The bed was hard and so terrible to sleep even though we told the receptionist and they
said that all the bed at the hotel are the same.
We had a bad terrible experince dont wish to book
There again.

2026-06-18 • via Nuitee
J
John • solo_traveller • de
9
2026-06-18 • via Nuitee
Z
Zahrawi-Traveller • solo_traveller • kw
8
2026-06-18 • via Nuitee
劉 • solo_traveller • tw
8
地段良好。
Pros:

地段良好，服務品質不錯

Cons:

沒有

2026-06-18 • via Nuitee
P
Pusparanee • couple • sg
7
Good value for money.
Pros:

Great location and comfortable rooms.

Cons:

Breakfast spread was almost identical daily. Also, the coffee was not up to expectation. The quality of the food was inconsistent eg bread seemed harder with each progressing day.

2026-06-18 • via Nuitee
A
Ahmad • couple • jo
3
لا انصح
2026-06-18 • via Nuitee
P
Prashant • couple • gb
6
2026-06-17 • via Nuitee
G
Guillermo • couple • es
8
Buena calidad/precio, ubicación céntrica y desayuno incluido
Pros:

Buena habitación calidad/precio, con ubicación bastante céntrica y con desayuno incluido.

Cons:

No hay piscina y seria un punto muy favorable dado el clima

2026-06-17 • via Nuitee
K
Kedar • family_with_children • in
8
Good location, excellent breakfast
Pros:

Location is super nice. Very close and walkable to main attractions. Breakfast spread and quality excellent.

Cons:

Room I got is too small, being a couple getting two separate single beds was not expected. That was spoiler

2026-06-17 • via Nuitee
M
Mahmoud • solo_traveller • eg
8
2026-06-17 • via Nuitee
M
Manteigas • family_with_children • pt
10
Pros:

Gostei do geral, desde o serviço ao staff que mostraram que são profissionais e amáveis e simpáticos

2026-06-17 • via Nuitee
M
Maria • solo_traveller • dz
10
2026-06-16 • via Nuitee
T
taku sakati • couple • jp
8
良かった
Pros:

朝食はおいしく、品数豊富でとても良かったです。さらにスタッフの対応は迅速で気持ちが良かったです。

Cons:

隣の宿泊客の声が聞こえるのが気になった。騒音この点が唯一の欠点です。

2026-06-16 • via Nuitee
H
Hui • extended_group • cn
10
总体可以
Pros:

早餐很不错！

Cons:

没有提供洗脸毛巾，只有浴巾

2026-06-16 • via Nuitee
Y
Yusnizar Yusof • solo_traveller • my
9
2026-06-16 • via Nuitee
H
Hj • solo_traveller • bd
10
2026-06-16 • via Nuitee