2Ciels Boutique Hôtel

Hotels
9.1 (3014 reviews)
Rue Oued EL Makhazine, Angle Imam Chafai, (en face du Club Royal de Tennis) , Marrakech , MA
+212 5 24 35 95 50

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Friendly, attentive staff (upgrades, early check-in)
Excellent breakfast and variety
Rooftop pool and additional pools
Clean, spacious and comfortable rooms
Central, convenient location
Warm, professional service
Cons:
Rooftop pool is small and not enough sun umbrellas
Morning maintenance noise reported (early gardening)
No in-room tea/coffee maker and no private parking
Occasional AC noise in one review

Categories

Cleanliness
9.3
Multiple reviews praise room cleanliness and linen; guests repeatedly note spotless rooms and general hotel cleanliness.
Service
9.4
Strong, consistent praise for friendly, attentive staff — upgrades, early check-in, helpful reception and porters, and exceptional service mentioned repeatedly.
Location
9.2
Several reviews highlight the hotel's central, convenient location and easy access to city sights.
Room Quality
9.1
Rooms described as spacious, comfortable and well-appointed; one minor comment about AC noise in a single review.
Amenities
8.3
Rooftop pool and additional pools are popular, but guests note issues: small rooftop pool, insufficient sun umbrellas, no in-room tea/coffee maker and no private parking in some reviews.
Value for Money
9.1
Standard quality for this hotel tier
Food and Beverage
9.4
Breakfast and food repeatedly praised as delicious with a large buffet; specific positive mentions of rooftop bar and local specialties.
Overall Experience
9
Overall extremely positive stays with guests saying they loved their stay, would return, and recommending the hotel; minor negatives (noise, small pool, umbrella shortage) slightly reduce a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:25

Property Description

Luxurious Accommodation
Experience the epitome of luxury at 2Ciels Boutique Hôtel in Marrakech. Indulge in air-conditioned rooms with free WiFi, some featuring a cozy seating area. Unwind in your private bathroom with premium bath amenities provided.

Relaxation and Dining
Take a dip in the outdoor pool, soak up the sun on the terrace, and treat yourself to a delicious meal at the on-site restaurant. Whether it's lounging by the pool or enjoying a gourmet dish, relaxation and culinary delights await you.

Convenience and Service
Benefit from a 24-hour front desk ready to assist you at any time. With Conference Palace and Carré Eden Shopping Center nearby, and Marrakech-Menara Airport just 4 km away, convenience is at your doorstep.

Ready to elevate your stay in Marrakech? Book now at 2Ciels Boutique Hôtel for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

9.1
Based on 3014 reviews
Cleanliness: 9.3
Service: 9.4
Location: 9.2
Room Quality: 9.1
Amenities: 8.3
Value for Money: 9.1
Food and Beverage: 9.4
Overall Experience: 9
A
ABDELKRIM • couple • ma
8
Bien
Pros:

Le restaurant Le Patron est sélect

Cons:

L’odeur des égouts dans la chambre
La propreté des peignoir laisse à désirer
L’exigence de l’acte de mariage !!!

2026-09-19 • via Nuitee
A
Azeddine • extended_group • ma
10
2026-09-19 • via Nuitee
T
Toun • solo_traveller • ng
8
Pros:

Location is central, had loads of restaurants and cafes. Room was quite large and clean

Cons:

Had dinner the first night, ordered a salmon, my son's was still a bit raw in the middle. Complained and waiter just took it back to the kitchen, re-grilled the same piece and returned it on a small plate without as much as an apology.
Was the only sore point of my stay

2026-09-19 • via Nuitee
A
ADRIAN • couple • pt
2
If you like pigeons and not in a rush I recommend if not keep away
Pros:

Location

Cons:

The pool was full of pigeons all the time
There was no coffee machine in rooms breakfast is a disaster had to beg for coffee and eggs staff need replacing our shower in room smelt like sewage would not stay again

2026-09-19 • via Nuitee
M
Majda • extended_group • ma
8
Pros:

Room service and rooftop

2026-09-19 • via Nuitee
M
Melis • couple • de
7
Friendly staff, but not worth the price
Pros:

Exceptional Service: The entire team – reception, kitchen staff, waiters, bar, and spa – was extraordinarily kind and welcoming. Tasty Food: The breakfast was delicious.

Cons:

Zero Variety: The breakfast selection was exactly the same every single day. Overpriced: Doesn't offer enough value for the price point.

2026-09-18 • via Nuitee
M
Melis • couple • de
7
Guter Service, aber Preis-Leistungs-Verhältnis stimmt nicht
Pros:

Hervorragendes Personal: Das gesamte Team – ob Rezeption, Küche, Kellner, Bar oder Spa – war außerordentlich nett, aufmerksam und zuvorkommend. Guter Geschmack: Das Frühstück war geschmacklich wirklich sehr lecker.

Cons:

Keine Abwechslung: Beim Frühstück gab es jeden Tag exakt dasselbe Angebot.

Preis-Leistung: Für das gebotene Gesamtpaket schlichtweg zu teuer.

2026-09-18 • via Nuitee
L
Luiz • couple • br
9
Muito agradável
Pros:

Do tamanho do quarto.

Cons:

O frigo-bar não estava funcionando. Reclamos na recepção, mas não foi reparado durante a nossa estada.
Isto gerou grande desconforto, pois os medicamentos que utilizo regularmente, precisam ser mantidos refrigerados, e então tivemos que recorrer a utilização das geladeiras da cozinha do hotel.

2026-09-18 • via Nuitee
I
Ismail • family_with_children • ma
10
2026-09-17 • via Nuitee
E
Eugeniy • couple • ru
10
2026-09-17 • via Nuitee
E
El Alami • couple • ma
10
2026-09-16 • via Nuitee
B
Beatrix • couple • gb
10
2026-09-16 • via Nuitee
O
Omar • solo_traveller • fr
10
Une pépite cette hôtel…
Pros:

Emplacement, qualité et service au top…

Cons:

Rien

2026-09-16 • via Nuitee
E
Eric • solo_traveller • fr
10
2026-09-15 • via Nuitee
E
Eric • couple • fr
10
Pros:

Tous le personnel est très accueillant et professionnel , je remercie particulièrement Wissam , Oussama à l accueil pour leur extrême gentillesse et efficacité.

2026-09-15 • via Nuitee
E
Eric • solo_traveller • fr
10
2026-09-15 • via Nuitee
R
Radoine • solo_traveller • fr
10
Pros:

Wissam c était super

2026-09-15 • via Nuitee
C
Cassia • couple • gb
10
The best
Pros:

2 Cieles is home from home the staff go above and beyond to make you feel welcome, I cannot recommend
this place enough. As always 2 Ciels thank you

Cons:

nothing

2026-09-15 • via Nuitee
M
Marinus Petrus Johannes • couple • nl
7
Leuk hotel, maar niet voor herhaling.
Pros:

Zeer grote kamer met 2 toiletten. Goed werkende airco. Service bij de receptie. Koffie in naastgelegen zaak heerlijk ( ook van 2Ciel)

Cons:

Ligging tov bezienswaardigheden. Veel dorstige duiven op en bij het benedenzwembad dus veel uitwerpselen bij en in het zwembad. Ontbijt karig, warmhoudplaten stonden uit. Te duur voor wat je krijgt. Ligt goed bij de lokale die goed bij kas zitten.

2026-09-15 • via Nuitee
H
Hoa • couple • us
10
Very nice accommodation and excellent staff! Will stay here again!
Pros:

Location & room

Cons:

Small and slow elevator

2026-09-15 • via Nuitee