Wyndham Garden Shahzan Fraser's Hill

Hotels
Wyndham Hotels & Resorts
8 (829 reviews)
Jalan Lady Guillemard, 49000 Bukit Fraser, Pahang Darul Makmur, , Bukit Fraser , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.39
Concerns about unclean bathroom and bedding.
Service
8.86
Friendly and helpful staff, with specific praise for several individuals.
Location
8.9
Well-located near attractions and easy access to food.
Room Quality
7.85
Spacious rooms with some issues noted, such as firmness of pillows.
Amenities
7.88
Good amenities but could use more variety in food options.
Value for Money
7.34
Some found the prices high for the quality provided.
Food and Beverage
7.39
Breakfast options could be improved; some positive feedback on meals.
Overall Experience
8.36
Overall a positive experience with beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:48

Property Description

Tranquil Getaway: Escape to Shahzan Inn atop Fraser’s Hill for a peaceful retreat amidst nature's beauty.

Convenient Location: Just a short walk from Golf Park, Shahzan Inn Fraser's Hill is also close to horse riding, archery, boating, and waterfalls.

Comfortable Accommodations: Enjoy rooms with garden-view balconies, tea/coffee facilities, satellite TV, and en suite bathrooms.

Book now for a serene stay at Shahzan Inn and experience the perfect blend of relaxation and adventure.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 13 years old stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 829 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 8.36
K
Khatijah Marianne couple my
8
Pros:

Great that the hotel has been refurbished. The rooms are much nicer, the pillows are great. There is air conditioning and a fridge too!

Cons:

When we walked into the room, there was a bad smell coming from the bathroom, smelt like stagnant water in a drain. We think its coming from the drainage on the floor.

However, the layout of the bathroom is not so suitable. The sink position is rather tight.
The water drains very slowly in the bathtub when showering.
Because the water pressure is strong, the floor of the bathroom gets wet.

2026-03-13 via Nuitee
W
Wee extended_group my
8
Except for the fact that we have to be very very careful when we step into the Toilet/bathroom,
Pros:

Very clean room, comfortable and a pleasure
to stay in.

Cons:

The bathroom water pressure was powerful. Good

Bathroom floor can be slippery and a serious danger to
older folks. Perhaps a anti-slip mat will help.

2026-03-12 via Nuitee
M
Megalai couple my
9
2026-03-09 via Nuitee
S
Sabihah sabri couple my
10
Pros:

Bilik sangat cntik.. Smua perabot baru.. View cntik.. Nyaman... Tenang

2026-03-06 via Nuitee
B
Baizura Bakar couple my
8
Pros:

Food was great. Staff services are exceptional. Good tljob and recommended stay if you are going to bukit fraser

Cons:

I get several WA messages from overseas numbers and asked me to confirm the booking details. And it was a scam. HOW COME MY NUMBER BEEN LEAKED??

2026-03-05 via Nuitee
H
Hafiz solo_traveller my
10
2026-03-02 via Nuitee
D
Dzulkarnain extended_group my
8
2026-03-02 via Nuitee
H
Hwan King couple my
7
Pros:

Central location, near to amenities by foot.

Cons:

Not enough parking during peak period of travel.

2026-03-02 via Nuitee
P
Patrick family_with_children my
8
Nice trip. Cold mornings
Pros:

room- clean
breakfast- cant complain

Cons:

Water pressure in the toilet could've been better

2026-03-01 via Nuitee
H
Harriet couple gb
8
Good location, but cleaning should be improved
Pros:

Great location easy walking distance to everything

Cons:

The room wasn't very clean

2026-02-27 via Nuitee
M
Marc couple gb
8
Great location and hotel
Pros:

Great location , friendly staff and comfortable clean modern room.

Cons:

Breakfast was subpar and not worth the money.

2026-02-26 via Nuitee
C
Chai Hock couple my
8
2026-02-25 via Nuitee
C
Chung couple my
8
2026-02-23 via Nuitee
J
Jay couple my
10
Suggest for more breakfast option
Pros:

The weather and location was so perfect room is clean

Cons:

-

2026-02-23 via Nuitee
R
Ravindran couple my
10
Enjoyable and scenic
Pros:

Location and room comfort

Cons:

Car parking

2026-02-22 via Nuitee
H
Hazwani couple my
9
2026-02-14 via Nuitee
F
Faridah couple my
5
2026-02-11 via Nuitee
F
Fereshteh couple my
9
2026-02-10 via Nuitee
Y
YAHMUNA solo_traveller my
8
Pros:

Overall, everything is great

2026-02-10 via Nuitee
I
Irmgard couple de
9
2026-02-09 via Nuitee