The View Hotel Folkestone, a member of Radisson Individuals

Hotels
Radisson Individuals
8.6 (5802 reviews)
30-32 Clifton Gardens, The Leas , Folkestone , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Excellent location
Cons:
Parking costs
Room temperature issues

Categories

Cleanliness
8.59
Overall cleanliness was noted as good with positive sentiments regarding staff cleanliness.
Service
8.86
Staff were described as friendly and helpful across multiple reviews.
Location
9.1
Multiple reviews praised the hotel for its excellent location, especially for views and proximity to attractions.
Room Quality
8.35
Rooms were spacious and comfortable, but some guests mentioned issues like hard mattresses and cold temperatures.
Amenities
8.58
Amenities offered were satisfactory for the guests, given the hotel rating.
Value for Money
8.24
Generally seen as good value for the quality and location, though some guests found pricing for parking high.
Food and Beverage
8.49
Food quality received positive feedback, with mentions of great breakfast and restaurant meals.
Overall Experience
8.56
Guests expressed a generally positive experience, with some frustrations regarding specific room requests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Stunning Sea Views and Convenient Location
Nestled on The Leas promenade, View Hotel Folkestone offers breathtaking sea views and is just a short stroll from Folkestone town centre. Explore the nearby Leas Cliff Hall and beach within minutes.

Luxurious Accommodations
Experience comfort in our 4-star boutique hotel's 44 en-suite rooms, each boasting tea/coffee facilities, free WiFi, and partial sea views. Unwind in style after a day of sightseeing.

Easy Access to Transportation Hubs
With the Eurotunnel a mere 10-minute drive away and Folkestone Central Train Station within walking distance, traveling is a breeze. Gatwick Airport is just an hour's drive, making your journey seamless.

Experience seaside luxury at View Hotel Folkestone - book now for an unforgettable stay!

Important information:

-For bookings of 10 rooms or more, alternative terms, conditions, and additional supplements will apply.
-Pets are welcome and are charged at £25 per stay.
-Dinner packages include two courses per adult, with children’s meals included and selected from the appropriate menu.
-Please note that, due to high demand, The Cliffe Lounge Bar & Kitchen can be extremely busy during peak times. Guests are strongly advised to make reservations in advance to avoid disappointment.
-Smoking is strictly prohibited anywhere within the hotel, including interference with the fire detection system. Any breach of this policy will result in the immediate termination of your booking without refund, and you will be required to vacate the property. You authorize us to charge for any costs incurred as a result of smoking or damage, including specialist cleaning to restore the room to a nonsmoking condition and loss of revenue for any period the room is unfit for sale. These charges will be applied to the payment card used for your booking.
-We reserve the right to refuse future bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.6
Based on 5802 reviews
Cleanliness: 8.59
Service: 8.86
Location: 9.1
Room Quality: 8.35
Amenities: 8.58
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 8.56
S
Scott couple gb
8
Our stay was enjoyable but could have been improved woyh more attention to detail
Pros:

Location was great and room was lovely

Cons:

No fridge was provided to store drinking water and juice In.
Both bed lamps didn’t work
Cracked and wobbly floor tiles in bathroom.
Some of the staff could have been a bit friendlier, but they were all polite.

2026-09-12 via Nuitee
S
Stefan solo_traveller de
7
Good hotel with too warm room
Pros:

Schön gelegen, sauber mit gutem Restaurant. Fahrräder konnten untergebracht werden.

Cons:

Trotz 18° Celsius Außentemperatur war es im Zimmer extrem warm. Die Wärme war nicht regulierbar, vermutlich ein technisches Problem. Erst mehrere Stunden Lüften brachten eine Temperatur bei der das Zimmer brauchbar war. Das Personal reagierte sehr routiniert auf die Kritik, so dass ich vermute es handelt sich um einen bekannten baulichen Mangel, der einfach hingenommen wird.

2026-09-12 via Nuitee
D
Diane couple gb
9
Excellent stay
Pros:

Very clean, staff very friendly and the food was superb, would stay there again

Cons:

Didn’t like carrying heavy case up the steps of the hotel

2026-09-12 via Nuitee
S
Sacha couple ch
9
Würde ich wieder buchen. Empfehlenswert
Pros:

Unterkunft war schön, direkt an der Küste.

2026-09-12 via Nuitee
N
Nadia couple fr
8
Une nuit passée très agréable
Pros:

emplacement bien situé, chambre au calme.

2026-09-11 via Nuitee
S
S couple fr
8
Pratique par son emplacement, beau bâtiment, mais un peu cher compte tenu des équipements et de la propreté. Personnel a
Pros:

Emplacement parfait

Cons:

Équipement , propreté moquettes, couettes à revoir

2026-09-10 via Nuitee
H
Heather solo_traveller gb
6
Pros:

lovely view and location. Nice staff

Cons:

Bathroom - shower didn't work well and neither did toilet. hard to prop the window open. lots of food smells round property

2026-09-10 via Nuitee
D
Diane solo_traveller gb
8
2026-09-09 via Nuitee
S
Sevroll solo_traveller pl
5
2026-09-09 via Nuitee
A
Andreas solo_traveller de
10
2026-09-09 via Nuitee
M
Marina family_with_children gb
10
I would definitely stay again if I find the good deal.
Pros:

I like the location. Easy to find. The beach is opposite of it. I could see the beach from the window.

2026-09-09 via Nuitee
J
jacqueline solo_traveller gb
8
Pros:

Friendly staff and a good range of breakfast choices

Cons:

Was unaware we had to pay for parking

2026-09-09 via Nuitee
J
Jonathan couple gb
4
Let down by Sunday morning's receptionist.
Pros:

Breakfast

Cons:

The woman at reception on checking out on Sunday morning. Unlike all the exceptionally good and helpful staff I encountered during my stay, unfortunately her attitude was suboptimal, derogatory even. She needs to learn how best to interact with people or take a back office role.

2026-09-09 via Nuitee
L
Lucinda extended_group gb
9
Perfect en route to channel tunnel
Pros:

Very helpful and polite staff, provided fresh milk when requested.

Cons:

Room, particularly bathroom was very hot

2026-09-08 via Nuitee
A
Andrew couple gb
7
OK for a stay of one night. In our view it needs updating but appreciate this view may not be shared by habitués.
Pros:

Right on the sea front. Lovely old building.

Cons:

It was all a bit dated. Heathy food options were very limited.

2026-09-08 via Nuitee
G
Gunter couple de
8
Für uns Durchreisende ein Top Hotel
Pros:

Top Lage
Sehr gutes Frühstück

2026-09-07 via Nuitee
T
Tojo family_with_children de
9
2026-09-07 via Nuitee
L
Lyn solo_traveller gb
9
Would go back
Pros:

Location, food, room all very good

Cons:

All staff really polite and helpful except one who was a bit surly and dress code was appalling

2026-09-07 via Nuitee
M
Marleen couple nl
8
2026-09-07 via Nuitee
M
Matthew couple gb
7
2026-09-07 via Nuitee