Phoenix Park Hotel

Hotels
8.2 (1725 reviews)
3-29-12,miyazato , Nago , JP
+81 980-43-6607

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Issues with room comfort

Categories

Cleanliness
7.45
Some reviews mentioned cleanliness concerns such as dust and a musty smell.
Service
8.95
Many reviews praised the staff for their kindness and helpfulness.
Location
8.95
Multiple reviews highlighted the excellent location near the beach and transportation.
Room Quality
7.95
Rooms were described as spacious but some mentioned issues with comfort.
Amenities
8.45
Reviews appreciated the presence of free laundry facilities and snacks.
Value for Money
7.95
Guests felt the hotel was good value for the price, despite some mentioned drawbacks.
Food and Beverage
7.45
Some guests mentioned the lack of breakfast but praised nearby options.
Overall Experience
8.45
Overall, guests reported a generally pleasant stay with good experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:19

Property Description

Beautiful Beach Proximity
Located just steps away from Umusa Beach and Yabu Beach, Phoenix Park Hotel offers a prime beachside location for a relaxing getaway.

Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities including free WiFi, flat-screen TV, and complimentary toiletries. The 24-hour front desk staff fluent in English and Japanese are ready to assist you anytime.

Convenient Location
Explore nearby attractions like Nakijin Gusuku Castle and Onna-son Community Center while staying at our non-smoking property. With Naha Airport just 72 km away, Phoenix Park Hotel is the perfect choice for your next vacation.

Book now at Phoenix Park Hotel for an unforgettable beachside experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OKA

Location

Guest Reviews

8.2
Based on 1725 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
T
Tengan • couple • jp
8
2026-10-15 • via Nuitee
K
Kei Shuen • family_with_children • jp
8
2026-10-14 • via Nuitee
C
Chung Yuen • couple • ca
9
2026-10-14 • via Nuitee
H
Hsiang Chun • couple • tw
9
2026-10-09 • via Nuitee
A
Andrej • extended_group • si
7
GOOD
Pros:

The staff was super friendly and helpful. We got the larger double-bed room, so there was enough space, although it was nothing too spacious.

The free amenities provided on the first floor are a great touch. The room was clean, but nothing particularly special.

They also have “free” washing and drying machines, which work perfectly fine. However, you need to pay ¥100 for detergent and another ¥100 for softener, so technically the laundry isn’t completely free.

Overall, a great value-for-money room.

Cons:

The hotel’s exterior, lobby, and hallways have been renovated and look new and modern. However, the rooms still have old furniture and home appliances, so it is definitely not a new hotel as shown in the pictures.

The staff was super friendly and helpful, but their English was very limited. This was a bit surprising, considering Okinawa is such a popular tourist destination and there is also a large US military presence here.

When we entered the room, there was a musty smell. Unfortunately, the smell also came back on a few random days throughout our stay. There was also a bad smell coming from the drain in the toilet on some days.

The Wi-Fi was quite poor in the rooms and would automatically disconnect after some time.

I also saw cockroaches three times near the elevator entrance. After that, I checked the Booking reviews and saw that some guests had found cockroaches in their rooms as well, so I guess we were lucky that we didn’t encounter any inside our room.

AND THE MOST IMPORTANT ISSUE: the room is cleaned for free only ONCE if you stay for more than a week. This is really unacceptable, especially since other hotels in Japan generally offer regular room cleaning as part of the stay.

2026-10-08 • via Nuitee
C
CHIAOYU • solo_traveller • tw
8
Pros:

位置極佳，離最美星巴克、鳳梨園、AEON、唐吉訶德都很近

2026-09-19 • via Nuitee
O
Oyakawa • couple • jp
6
Pros:

猫がいた！

Cons:

自販機と喫煙所がほぼ一緒だから人によっては嫌がるかも

2026-09-16 • via Nuitee
T
TOMOKO • family_with_children • jp
10
又利用したい
Pros:

寝具が良くて快適だった

Cons:

別になし

2026-09-15 • via Nuitee
C
Chih Kuo • extended_group • tw
7
Pros:

方便停車

Cons:

空間太小

2026-09-13 • via Nuitee
F
Fuka • solo_traveller • jp
8
2026-09-11 • via Nuitee
M
makoto • solo_traveller • jp
10
2026-09-11 • via Nuitee
H
HIDETO • solo_traveller • jp
9
2026-08-30 • via Nuitee
T
Tsai • family_with_children • tw
7
2026-08-27 • via Nuitee
C
Chun-Chieh • family_with_children • tw
6
房間的異味，會讓小孩過敏
Pros:

靠近海灘

Cons:

房間有異味

2026-08-24 • via Nuitee
D
Daniel • solo_traveller • cz
8
2026-08-21 • via Nuitee
F
feng yueh • family_with_children • tw
6
一般般
Pros:

地點離21世紀之森海灘很近

Cons:

太潮濕了，沒有地方打開行李🧳

2026-08-21 • via Nuitee
M
Masahiko • solo_traveller • jp
7
2026-08-16 • via Nuitee
S
SONE • solo_traveller • jp
7
一泊だったが満足度は高い
Pros:

スタッフ一同の対応が大変良かった。

Cons:

コンビニエンスストアがチョット距離がある。

2026-08-10 • via Nuitee
C
CHIEN CHENG • couple • tw
7
2026-08-10 • via Nuitee
人豪 • family_with_children • tw
9
2026-08-04 • via Nuitee