Hotel Maruá

Hotels
8.5 (2314 reviews)
Rua Holanda, 120 , Petrópolis , br

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Cons:
Cleanliness
Room comfort
Noise issues

Categories

Cleanliness
7.89
Issues mentioned with room cleanliness and details missing.
Service
9.36
Positive feedback on staff attentiveness and service.
Location
8.9
Frequently mentioned as a positive feature, convenient access.
Room Quality
7.35
Complaints regarding room items and comfort level.
Amenities
8.38
Good variety in amenities, though some aspects could be improved.
Value for Money
8.84
Well-regarded in terms of pricing relative to offerings.
Food and Beverage
8.39
Breakfast noted positively, but there were complaints about organization.
Overall Experience
8.86
Generally positive experience; some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:11

Property Description

Luxurious Amenities
Hotel Maruá offers a fitness center, sauna, and room service for guests to enjoy a pampering stay. The 24-hour front desk and concierge service ensure all needs are met promptly.

Comfortable Rooms
Each room at Hotel Maruá is equipped with a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Guests can relax in the cozy seating area or catch up on work at the desk.

Convenient Location
Situated in São José dos Campos, Hotel Maruá provides easy access to nearby attractions like Monte Verde and Guararema. With Guarulhos International Airport just 73 km away, travel convenience is guaranteed.

Book your stay at Hotel Maruá now for a memorable and relaxing experience!

Important information:

When traveling with pets, please note that an extra charge of BRL 50 per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for R$ 100 per person per night when using an existing bed.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2314 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
W
Wilson Fernando Menabó • solo_traveller • br
6
Pros:

Localização. Café da manhã!! Muito bom .

Cons:

Barulho ,falta de água quente.
Colchão torto .

2026-07-18 • via Nuitee
T
Tortato • family_with_children • br
10
Pros:

Afe da manhã, jantar e atendentes todos muito prestativos.

2026-07-17 • via Nuitee
G
Graziella • solo_traveller • br
10
Pros:

Funcionários atenciosos, quarto muito bom, limpinho...Café da manhã com variedade e muito bom...O estacionamento também tinha bastante vagas e fácil de manobrar o carro. Ótimo custo benefício

2026-07-15 • via Nuitee
P
PAULO • couple • br
7
2026-07-13 • via Nuitee
C
Claudiano • couple • br
8
Muito bom
Pros:

Localização e atendimento

Cons:

Estacionamento estreito

2026-07-13 • via Nuitee
P
Prado • couple • br
8
2026-07-13 • via Nuitee
F
Frare • solo_traveller • br
10
Pros:

Atendimento
Café da manhã
Localização

Cons:

Estacionamento apertado
Saída do Estacionamento ruim

2026-07-13 • via Nuitee
A
aline • solo_traveller • br
10
2026-07-12 • via Nuitee
M
Matthes • solo_traveller • br
9
2026-07-12 • via Nuitee
A
Adriano Barreiros • solo_traveller • br
10
2026-07-11 • via Nuitee
B
Bruno César • solo_traveller • br
10
2026-07-10 • via Nuitee
D
Dyego • solo_traveller • br
8
2026-07-10 • via Nuitee
R
Rodrigo • couple • br
10
2026-07-07 • via Nuitee
D
Denise Cristina Pereira Oliveira • extended_group • br
9
2026-07-06 • via Nuitee
P
Paulo • couple • us
10
2026-07-05 • via Nuitee
E
elder • solo_traveller • br
9
Pros:

Tamanho fo quarto

Cons:

Fazia barulho no encanamento. Foi comunicado e a manutenção já colocou na programação de reparos

2026-07-04 • via Nuitee
T
Tathiana • solo_traveller • br
6
Razoável.
Pros:

A localização é muito boa.

Cons:

O serviço de quarto é péssimo. O hotel não tem refeições, embora tenha um restaurante. Pedi um jantar e o funcionário disse que não tenha carne descongelada.
Um absurdo.

2026-07-04 • via Nuitee
R
Roseane • solo_traveller • br
10
2026-07-02 • via Nuitee
E
Edmara • solo_traveller • br
8
Ótima localização e conforto para viajantes
Pros:

Localização privilegiada pertinho da rodovia e do shopping. Os funcionários muito educados e solícitos

Cons:

Falta de cozinha/copa 24 HS. Precisei fazer o leite do meu bebê as 23 HS e me informaram que a cozinha fechava as 22 mas que, por uma gentileza, esquentaram o leite para mim. Achei meio absurdo pq se o bebê precisar de algo de madrugada ?! E tbem poderiam colocar leite zero lactose no café da manhã.

2026-07-02 • via Nuitee
G
GoulartB • family_with_children • br
7
Café da manhã excelente e bom custo benefício
Pros:

Café da manhã bem completo e equipe muito atenciosa. Em resumo café da manhã excelente e bom custo benefício, principalmente se você vai viajar com algum animal de estimação (fomos com um cachorrinho).

Cons:

A limpeza do quarto deixou a desejar, seria um bom ponto de melhoria. Tinha uma pessoa cantando alto pra caramba em algum quarto, simplesmente a tarde inteira, deveria estar concorrendo para algum programa de calouros, foi literalmente a tarde toda.

2026-06-30 • via Nuitee