Hotel Maruá

Hotels
8.5 (2164 reviews)
Rua Holanda, 120 , Petrópolis , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Cons:
Cleanliness
Room comfort
Noise issues

Categories

Cleanliness
7.89
Issues mentioned with room cleanliness and details missing.
Service
9.36
Positive feedback on staff attentiveness and service.
Location
8.9
Frequently mentioned as a positive feature, convenient access.
Room Quality
7.35
Complaints regarding room items and comfort level.
Amenities
8.38
Good variety in amenities, though some aspects could be improved.
Value for Money
8.84
Well-regarded in terms of pricing relative to offerings.
Food and Beverage
8.39
Breakfast noted positively, but there were complaints about organization.
Overall Experience
8.86
Generally positive experience; some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:11

Property Description

Luxurious Amenities
Hotel Maruá offers a fitness center, sauna, and room service for guests to enjoy a pampering stay. The 24-hour front desk and concierge service ensure all needs are met promptly.

Comfortable Rooms
Each room at Hotel Maruá is equipped with a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Guests can relax in the cozy seating area or catch up on work at the desk.

Convenient Location
Situated in São José dos Campos, Hotel Maruá provides easy access to nearby attractions like Monte Verde and Guararema. With Guarulhos International Airport just 73 km away, travel convenience is guaranteed.

Book your stay at Hotel Maruá now for a memorable and relaxing experience!

Important information:

When traveling with pets, please note that an extra charge of BRL 50 per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for R$ 100 per person per night when using an existing bed.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2164 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
C
César • solo_traveller • br
9
2026-03-20 • via Nuitee
V
Valdilene • family_with_children • br
10
2026-03-19 • via Nuitee
M
Mario • couple • br
10
2026-03-18 • via Nuitee
S
Silvia • couple • br
9
Excelente custo benefício
Pros:

Localização, acomodações

Cons:

Banheiro estava com ducha higiênica vazando e o chuveiro poderia ser melhor

2026-03-17 • via Nuitee
M
Marie Anne Pacheco • couple • br
7
2026-03-16 • via Nuitee
G
GUSTAVO • couple • br
8
2026-03-16 • via Nuitee
M
Millene • couple • br
10
2026-03-12 • via Nuitee
E
ESTEVAN • solo_traveller • br
10
2026-03-12 • via Nuitee
A
Ana Carolina • family_with_children • br
10
2026-03-10 • via Nuitee
A
Anthony • couple • br
8
Cons:

estacionamento aberto.

2026-03-09 • via Nuitee
M
marcos • family_with_children • br
10
2026-03-08 • via Nuitee
M
Mauricio Lopes Cabral • family_with_children • br
8
2026-03-07 • via Nuitee
M
Milena • couple • br
8
2026-03-07 • via Nuitee
C
Carvalho • couple • br
10
2026-03-06 • via Nuitee
Q
Quezia • family_with_children • br
3
Não voltaria a hospedar lá
Pros:

Limpeza e honestidade dos colaboradores.
Meu filho esqueceu o tênis no quarto, liguei e disse q estava lá se poderiam guardar q buscaria a noite, e acharam no mesmo lugar q deixou e guardaram.

Cons:

Não tinha água quente para tomar banho de manhã .
Tive que dar banho frio nos meus filhos , inclusive lavar a cabeça da minha filha q é deficiente na água fria e quando fui usar o secador não funcionava .
Wi-Fi horrível.

2026-03-05 • via Nuitee
M
Marcio • couple • br
8
2026-03-04 • via Nuitee
E
Eduardo • couple • br
10
Maravilhoso
Pros:

Limpeza excelente, ótimo atendimento, perto de tudo.

Cons:

Estava tudo ótimo.

2026-03-04 • via Nuitee
N
NM • family_with_children • br
9
Pros:

Localização excelente, funcionários atenciosos, e café da manhã atendeu expectativas! Estacionamento incluído!

Cons:

O chuveiro às vezes ficava pingando, com um barulhinho chato... Não tinha um abaju para leitura...

2026-03-03 • via Nuitee
V
Vinicius • family_with_children • br
8
2026-03-03 • via Nuitee
P
PABLO A • couple • br
8
Boa estadia.
Pros:

Boa localização. Comida do hotel muito boa. Funcionários atenciosos.

Cons:

A unidade do ar condicionado ficava ao lado do quarto, gerando barulho a noite.

2026-03-02 • via Nuitee