Hotel Maruá

Hotels
8.5 (2231 reviews)
Rua Holanda, 120 , Petrópolis , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Cons:
Cleanliness
Room comfort
Noise issues

Categories

Cleanliness
7.89
Issues mentioned with room cleanliness and details missing.
Service
9.36
Positive feedback on staff attentiveness and service.
Location
8.9
Frequently mentioned as a positive feature, convenient access.
Room Quality
7.35
Complaints regarding room items and comfort level.
Amenities
8.38
Good variety in amenities, though some aspects could be improved.
Value for Money
8.84
Well-regarded in terms of pricing relative to offerings.
Food and Beverage
8.39
Breakfast noted positively, but there were complaints about organization.
Overall Experience
8.86
Generally positive experience; some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:11

Property Description

Luxurious Amenities
Hotel Maruá offers a fitness center, sauna, and room service for guests to enjoy a pampering stay. The 24-hour front desk and concierge service ensure all needs are met promptly.

Comfortable Rooms
Each room at Hotel Maruá is equipped with a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Guests can relax in the cozy seating area or catch up on work at the desk.

Convenient Location
Situated in São José dos Campos, Hotel Maruá provides easy access to nearby attractions like Monte Verde and Guararema. With Guarulhos International Airport just 73 km away, travel convenience is guaranteed.

Book your stay at Hotel Maruá now for a memorable and relaxing experience!

Important information:

When traveling with pets, please note that an extra charge of BRL 50 per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for R$ 100 per person per night when using an existing bed.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2231 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
G
Gian Carlo • extended_group • br
8
Estadia razoável.
Pros:

O hotel é bem novinho. A limpeza é boa. O café da manhã é bom.

Cons:

O isolamento acústico é péssimo. foram duas noites péssimas, primeiro por conta do hóspede à frente do nosso quarto e segundo, por conta do elevador de frente a nossa porta.

2026-05-15 • via Nuitee
L
Leonardo • family_with_children • br
10
Pros:

Funcionários

Cons:

Antigo

2026-05-15 • via Nuitee
W
Wellington • solo_traveller • br
10
2026-05-14 • via Nuitee
G
Gabriel • solo_traveller • br
10
Pros:

Tudo

Cons:

Nada

2026-05-12 • via Nuitee
R
Rodrigo • solo_traveller • br
10
Bom hotel pelo preço. Ótimo para viagem a trabalho.
Pros:

Limpeza

2026-05-09 • via Nuitee
D
Diogo Cristiano • solo_traveller • br
10
2026-05-05 • via Nuitee
L
Lima • solo_traveller • br
10
2026-05-05 • via Nuitee
S
Sampaio Machado Guimarães • solo_traveller • br
9
2026-05-03 • via Nuitee
E
elainne cristina • family_with_children • br
7
Pros:

Estacionamento e localização

Cons:

Café da manhã um monte de coisas, mas de baixa qualidade, pães seco. As mesas sujas, não porque alguém já teria usado no dia. Sujas ao abrir o café. Com limpeza mal feita. Os americanos pareciam terem sido "limpos" com pano sujo ou simplesmente arrastado a sujeira de cima.

2026-04-28 • via Nuitee
M
Mataveli • solo_traveller • br
10
Pros:

Quarto limpo e arrumado.
Café da manhã ótimo
Estacionamento gratuito

2026-04-27 • via Nuitee
G
Gabriele • family_with_children • br
8
muito bom.
Pros:

otimo cafe da manha, muitas opcoes de bolo e sucos. travesseiros bem confortaveis do quarto, chuveiro esquenta rapido e cama muito confortavel tambem.

Cons:

lampada estava queimada do banheiro e iluminacao poderia ser de frente do espelho e nao de cima do espelho porque dessa forma fica ruim de se maquiar e eu trabalho obrigatoriamente maquiada.

2026-04-27 • via Nuitee
K
Karla Suzane • solo_traveller • br
10
Sensacional
Pros:

A educação dos funcionários, o quarto extremamente limpo, cheiroso e confortável.
Café da manhã com bastante variedade.
Estacionamento próprio e seguro.

2026-04-25 • via Nuitee
J
João Pedro • couple • br
10
2026-04-24 • via Nuitee
J
JULIANA • couple • br
7
Ok
Pros:

Localização perto da estrada - estávamos de passagem
Estávamos cansados e pedimos
Uma canja no quarto. Funcionários solícitos . Chuveiro vem bom

Cons:

Toalhas velhas
Garagem a céu aberto - chuva ou sol

2026-04-23 • via Nuitee
A
Ana Clara • family_with_children • br
10
2026-04-23 • via Nuitee
N
Nilzete • family_with_children • br
9
Maravilhoso.
Pros:

Que café da manhã extraordinário tinha de tudo! E, para completar, um shopping a menos de 5 minutos do hotel, perfeito para ir caminhando.

2026-04-22 • via Nuitee
B
Bruno Maciel de Oliveira • solo_traveller • br
7
2026-04-22 • via Nuitee
L
Leonardo • solo_traveller • br
10
Pros:

Tudo muito bom

2026-04-21 • via Nuitee
F
FELIPE MACHADO PINTO • family_with_children • br
10
2026-04-21 • via Nuitee
Z
Zinneck • solo_traveller • br
10
2026-04-20 • via Nuitee