Rock 'n Reef Hotel

The hotel is very picturesque but it said no check in after 7:00pm so I called to the number listed and a message in French answered. I tried WhatsApp and no answer but only after I sent a written answer I got a response. There is a treacherous passage very bad lit to get to the property and then endless steps all very high and narrow and different heights, with a cliff with almost no railing on the other side. The room was almost on the rocks, well decorated but no hot water came ever even when I let water run. I do not recommend booking here!!

The scenery is fantastic at this charming, tucked away hotel. However, the noise from various rooms carries throughout the place. There’s also an odd smell coming from the drain. The staff is nice, but not as service oriented as the other hotels in this area.

The views are absolutely stunning from here. The rooms are clean and simple but the view and shared outdoor areas are so beautiful. The food is good as well but small. The staff were amazing! They helped us carry our bags down all the stairs and up!

This place is in a beautiful location and the staff are all lovely, however there is definitely room for improvement. We arrived in Bali late so the hotel kindly pre-arranged a driver to pick us up from the airport and help us carry our luggage down the steps to our room and check us in. However, following this, the next morning we never received any welcome or information from anyone which would have been useful as we hadn't had a proper check in and therefore had no idea who to speak to about anything. Our room was lovely but could have done with some improvements:
-the aircon wasn't great so it was still very warm at night
- the shower head couldn't be used in its holder so you had to hold it yourself to shower
- our fridge was not working so we let the staff know who just removed it from our room and said nothing more so we didn't have a fridge for our stay and were still charged for the one warm beer we had out of it on arrival. Furthermore, there was no sign to actually say you had to pay for the drinks in the fridge and their cost
- an information pack would have been useful in the room just to have the WiFi password on, breakfast times, check out times, minibar costs, a number to call/whatsapp if there was any issues etc

Lastly, I booked this place with the understanding it had a pool. I'm not sure the 0.5m deep, 2x2m tub of water could be classed as a pool...

First of all, the staff is friendly and kind.
As for the resort it self, we were a little disappointed. Location wise, it beautiful and right on the beach with incredible views.
What we didn't like was the limited food menu. This is somewhat understandable as they only have 11 rooms, however, tgis resort includes free breakfast (if that's what you call it), when you're paying good money to stay at a resort on the beach and you order the "American breakfast" and it comes with one slice of bacon and two eggs and toast - I'd hardly call that American breakfast. Most American breakfast comes with eggs, bacon, hashbrowns, and sausage, so on that note, it was disappointing.
Our room had a beautiful view of the ocean, however, we dealt with insects, cockroach's, and a Tomcat that stung my wife while she was sleeping on our first night, and unfortunately ruined her remaining trip as she seeked medical attention from a doctor.
Lastly, the ocean around the property was actually disgusting, I've never seen so much garbage floating around and on the beach (this is not the fault of the resort) but when you want to go swimming and can't due to the garbage floating near the shore, it makes you even question ever going back to Bali.

I definitely would not recommend staying here. At nearly $200 per night, you’re paying for the view—nothing else. The location is far from everything, making it inconvenient. I saw the reviews about the stairs and assumed they wouldn’t be an issue since I’m young and fit, but they are exactly as described—extremely steep and unsafe.

On arrival, we had to carry our own suitcases down. There was no water or electricity, and the staff showed no concern or apology. No one offered us water or any form of compensation.

The food is average at best. For this price, you can find much better accommodations elsewhere. Overall, a very disappointing experience.

Such an amazing place to stay. A short walk from all the best cafes, shops and bars in Uluwatu and a truly breathtaking place to stay, swim and unwind even when the weather isn’t its finest. Beautiful hosts and vibe 🙌

Will be returning in the future 😍

This was such a unique place to stay. You have to be ready for the trek to get there but once you do, the views are incredible. The place itself is rustic but charming. The staff were scrambling when we arrived because they couldn’t find our reservation but once that was settled, they were good. The food was amazing! We spent hours on our balcony, enjoying the view. Would recommend!

This is one of the coolest and most unique places I have ever stayed. I would love to go back. Bluefinity room is literally as close to the sea as you will ever be able to stay without being in the sea! I loved my mornings and evenings watching the surfers. The hotel food was great, gorgeous breakfasts and dinners so good I didn’t need to eat anywhere else. Do not take a lot of luggage, the staff have to carry it a long way up and down the cliff steps. It’s a great location within Uluwatu, close to all the hottest café spots and HATCH Sunday market.
John was so helpful and I love that when the staff saw you sunbathing, they would automatically bring you a jug of filter water to stay hydrated. Thoughtful little details like this made my stay so memorable. Rock n Reef has a place in my heart forever!

Worst decision to book this place. the approach is horrible and should not be listed on any platforms. it does not adhere to any hotel norms in terms of safety and other basic ammenities. I paid more than 250 USD for a night. In my opinion its not even worth 50 USD a night. We did not even check in and were refused for even a partial refund. I dont suggest anyone to book this place. It was a horrible decision to make.

Honestly if i could give 0 or even negative stars for this 'hotel' i would. i really do not recommend this 'hotel' at all. It is more of a hostel with private rooms than it is a hotel! It is absolutely dreadful, we checked out (or tried to) within the hour.

In a nutshell these are the issued we had
- Poorly lit and dangerous steps
- Unmanned site with management/staff hard to contact.
- Infestation of bugs in our room
- Poorly advertised. Room not like the pictures shown/ the Room we booked.

First of all when our taxi driver dropped us off at the top of the cliff in the evening it wasn't clear where the hotel was or the directions in which we needed to go in, so we called the hotel to which the staff weren't the most welcoming or overly thrilled when we asked for help with our luggage, there seemed to be a bit of attitude on the phone however they could have been due to miscommunication. However two ladies came to help us and they carried our heavy cases down the 90 steep steps which we were incredibly grateful for. These steps down tot he hotel however were not safe at all, especially at night, they are steep, no handrails and poorly lit at night, whilst the hotel states there are 90 steps down to it, it does not emphasise how bad and dangerous these steps are, especially when wet (we did go in rainy season, so the steps were extremely slippery which can be forgiven but with drops to the side and nothing to hold onto they didnt feel safe. We personally felt like you had to be back in the room before dark which isnt what we wanted to do.

We were then quickly shown to the room, where we were informed the site would be unmanned from 10:30pm. We did not feel comfortable with this, but it is something we could look past. Then once the manager had left and we had a look around the room, we weren't overly impressed as it looked nothing like what we had booked, the pictures made it look modern and nice, This was not the case. We tried to see past it but then we noticed it was infested with lots of bugs EVERYWHERE! This was when we knew we could not stay in this room. We tried contacting management multiple time across the next hour but there was no answer at all and we were told she was no longer on site and wouldn't be until the evening of the next day. We decided we could not stay in a hotel infested with bugs so we booked the Raddison Blu at the top of the cliff (Highly Highly recommend!) and we left before it was too dark to climb up the steep steps.

Once the manager finally made contact she came up with excuses as to why she wasnt contactable (we understand not everyone is readily available but we felt someone should of been able to help) When she finally responded she messaged me and i quote 'We dont have bugs but we do have ants, flying insects and geckos in our room' for me, and we have videos for proof etc, there were too many bugs. Yes i know it is located in a area full of nature, but we really shouldn't be finding the cast of a bugs life in the room. We felt the manager was not listening to any of the concerns we had and just made excuses for everything. Which made us feel like we made the right decision in leaving.

When we asked for a refund due to the infestation of bugs we were told this was not possible as we had not cancelled 60 days prior. Now i know they have a cancellation policy and we both understood this but we left as this hotel was nothing like it was advertised, it felt unsafe and it had an infestation of bugs so we felt a refund was needed.

Honesty this hotel was so disappointing and i wish we read a few more of the reviews before booking as it seems to of happened to a fair few.

Beautiful, quiet and serene. Stayed 3 nights at Rock and Reef and had a great stay. Place is full of character and the staff are very friendly and welcoming. The food options are very good and there’s enough variety that we were quite happy to eat at the hotel while watching the sunset over the ocean. The room was well appointed and comfortable. My only issue would be that I’d like to see the air conditioner work a little better, thankfully there was a fan in the room to accompany the AC to keep the room comfortable at night. The stairs down to the hotel can be a challenge with luggage so use the call box at the top and get help. It’s within walking distance to some decent nightlife and shopping if you want to go out for the day.

Absolutely stunning, the view was beautiful, the beach is right on your door step, it is a steep climb up to the main road but only takes roughly 1 min to get up the steep stairs, then can either walk to the main road which is only 500m away or get a gojek. Location is great, everything is super close, all the best cafes etc. amazing surf right out front if your a surfer this is a prime location. The stuff were super friendly and accommodating and breakfast was great. Only thing we had an issue with was there was a few big bull ants that were in our room. Also would be great touch if the rooms had a tv.

Right down from Le Cliff we stayed here, worlds apart in terms of experience— you felt like family at Rock’nReef. Friendly staff. Supportive helpful management. Though the property is a bit older, it was clean and very well looked after. The staff was always near, refilling pitchers of water and there to assist. Lots of intimate spaces so you could eat in isolation or hAng in a chaise lounge. Paddle boards and kayaks were available for free. Staff assisted with luggage up the 90 or so stairs since they are below cliff on beach. Rooms were also private with balconies and were quiet. Though menu is limited—they had Great food! Highly recommend. Frank and I had a great time and loved everything about Rock’n Reef. Suggestions: adding more rough to shower surface or mat since this got slick. Also ceiling fans and misters near chaise lounges would be a big relief to the humidity. Lastly, some bagged snacks like pretzels being available for purchase would gave been fabulous BUT we cannot say enough good about this sweet property!

We spent 5 magical nights at this property and couldn’t rate it higher.
Magical location if you are looking to unwind and decompress.
Breakfast was enjoyable and everything you need and we enjoyed dinner and lunch on a few occasions.
We didn’t have our own transport which may be handy if you are planning on getting out and about but we enjoyed walking to new cafes and restaurants.
Sunsets are amazing from all locations and we enjoyed a few monkey visits which made for some great entertainment.
Staff are welcoming and super helpful.

The property offers a stunning view of the ocean - very few hotel properties are located this close to the ocean that too on a cliff. So the view is amazing. I stayed in a room called 'Blossom Bungalow' which has a 180 degree sea view and a huge balcony too. It is located in one corner of the property so offers great privacy too. The service and food is very good too. Note is that one should be ready to climb steep stairs as the property is located on a cliff. Also, there is an intercom on the left side of the road just after you cross Anantara Hotel gate (see pics) which should be used to call the reception and seek for help to carry the luggage to your room.

Incredible views! We had the 'Big Rock' room and it was beautiful.

Staying at Rock'n Reef means you have the ocean directly on your doorstep. It's an incredible place to stay. I reccommend it.

The driver that RocknReef organised for us for our transfer (which we had to pay extra for) - Wayan - was great! Great service. One of the most comfortable transfers we had when travelling Indonesia. He even carried my big luggage down the very long and steep stairs to RocknReef.

The stairs to get to Rock'n Reef are very steep, uneven, and long - it's a big effort to go up them. We were prepared for it, after reading other reviews. However, they are poorly lit, and don't have railings at times. I would not want to climb down them at night after a night out. Could be improved with further railings and more lighting.

The breakfast was inclulded in our stay. However, there were only 3 options to choose from, and they were small servings.

Great loction on beach

Property was extremely hard to get to down lots of un even steps and no assistance from resort. Food was awful so not leaving the resort wasn’t an option meaning lots of trips up and down the property. Aircon in room didn’t work and signal/wifi dropped out constantly. Disappointed for the price we paid yet still a beautiful property & location.

The hotel was super cute, but to get there was hard. Don’t come with a lot of bags, you will have to go down at least 150 steps. But the staff was really nice and food was super good.