Hotel Jelai @ Raub, Pahang

Hotels
8 (511 reviews)
35 & 36, Jalan Tan Tiong, Bandar Raub , Raub , my

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Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Breakfast included
Cons:
Cleanliness issues
Lack of basic amenities

Categories

Cleanliness
6.39
Reported issues with air conditioning leaking and smoking smell in toilet.
Service
9.36
Standard service quality but lacking response to complaints.
Location
8.9
Conveniently located near shops and restaurants.
Room Quality
7.35
Beds are alright, but issues with noise and thin comforters.
Amenities
6.38
Basic essentials missing, including toilet paper and water.
Value for Money
8.34
Parking fees apply, affecting perceived value.
Food and Beverage
8.89
Breakfast is provided, good environment for dining.
Overall Experience
8.36
Mixed experience with several negatives, but some positives as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:27

Property Description

Convenience and Comfort: Hotel Jelai @ Raub provides air-conditioned rooms with free WiFi and private bathrooms. Reliable Service: Enjoy a 24-hour front desk, concierge service, and luggage storage. Modern Amenities: Each room is equipped with a kettle, desk, and flat-screen TV.

Book your stay at Hotel Jelai @ Raub, Pahang today for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 511 reviews
Cleanliness: 6.39
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 6.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
M
Mohamad Aizat • couple • my
7
2026-02-12 • via Nuitee
M
Mohamad Aizat • solo_traveller • my
7
2026-02-12 • via Nuitee
N
Nor Lyana • solo_traveller • my
8
Pros:

Clean room, accessible, free breakfast so yummy!

2026-02-10 • via Nuitee
M
mohd zulkeflee • couple • my
8
2026-01-12 • via Nuitee
M
mohd zulkeflee • extended_group • my
8
2026-01-12 • via Nuitee
S
Sook Hui • family_with_children • my
9
2026-01-01 • via Nuitee
S
Sazuwan • family_with_children • my
8
2025-12-29 • via Nuitee
S
Safuah h • couple • my
8
Pros:

Convenient Location - walking distance to famous Watson, Mr DiY,

Cons:

Limited facilities

2025-12-22 • via Nuitee
M
Mohd Aznawi • solo_traveller • my
5
2025-12-15 • via Nuitee
S
Saiful • extended_group • my
8
2025-12-14 • via Nuitee
T
Tengku • solo_traveller • my
10
2025-12-10 • via Nuitee
S
Sook Ling • extended_group • my
8
2025-12-09 • via Nuitee
S
Sook Ling • couple • my
7
2025-12-09 • via Nuitee
C
Cheawming • extended_group • my
7
2025-12-05 • via Nuitee
G
Gopal • family_with_children • my
10
2025-12-03 • via Nuitee
D
Datin Teacher Elle • couple • my
7
2025-11-11 • via Nuitee
K
Kaliswaran • couple • my
8
Pros:

The room capacity

Cons:

The aircond leaking

2025-11-10 • via Nuitee
M
Maslinda • family_with_children • my
10
2025-11-01 • via Nuitee
K
KIAT CONG • solo_traveller • my
8
2025-10-30 • via Nuitee
S
SAMSURI • family_with_children • my
9
2025-10-26 • via Nuitee