Swiss-Belhotel Jambi

Hotels
Swiss-Belhotel
8.9 (35 reviews)
Jl. Soemantri Brojonegoro No. 1 , Jambi , Jambi , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service

Categories

Cleanliness
9.23
The review highlights that it is very clean.
Service
9.2
The staff is described as nice and provided courteous service.
Location
8.74
Standard quality for this hotel tier.
Room Quality
8.69
Standard quality for this hotel tier.
Amenities
8.72
Standard quality for this hotel tier.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
8.73
Standard quality for this hotel tier.
Overall Experience
9.2
Overall positive experience with clean and friendly environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:17

Property Description

Luxurious Accommodation
Swiss-Belhotel Jambi offers 4-star accommodation in Jambi with air-conditioned rooms featuring free WiFi and private bathrooms. Enjoy city views, flat-screen TVs, and complimentary toiletries in selected rooms.

Fantastic Amenities
Indulge in the outdoor swimming pool, fitness center, and karaoke at the hotel. Start your day with a delicious buffet breakfast and savor American, Indonesian, and Italian cuisine at the on-site restaurant. Vegetarian and halal options are also available.

Convenient Services
Benefit from free private parking, a business center, and a 24-hour front desk during your stay. Additionally, take advantage of the paid airport shuttle service for a hassle-free arrival and departure experience at Swiss-Belhotel Jambi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DJB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 450,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 35 reviews
Cleanliness: 9.23
Service: 9.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
H
Helmut solo_traveller at
8
2026-03-10 via Nuitee
W
Willems family_with_children au
8
The family enjoyed the short stay
Pros:

Had a room available

Cons:

All good

2026-03-02 via Nuitee
偲庭 solo_traveller tw
9
2025-12-24 via Nuitee
M
Maximilian solo_traveller de
9
2025-12-04 via Nuitee
E
Edgar solo_traveller de
9
2025-11-18 via Nuitee
I
Illy couple my
10
2025-10-09 via Nuitee
M
Mhammed couple au
10
Thank you to all the staff there
Pros:

I enjoy it there is very clean and nice staff

Cons:

Everything is good

2025-09-09 via Nuitee
5
5SAIZI solo_traveller jp
10
また来たい
Pros:

日本人の私に丁寧に接してくれた

2025-07-21 via Nuitee
L
Lee group my
7
Good
2025-05-19 via Nuitee
U
Umar family with young children au
9
Amazing hospitality
Pros:

Variety of western and Indonesian.

Cons:

More variety of western food for foreigner.

2025-04-07 via Nuitee
S
Subianto young couple id
8
Very good
2025-03-16 via Nuitee
D
David solo traveller my
8
Very Comfortable - Food could be better
Pros:

Clean and spacious rooms -

Cons:

Food (I ordered room service) was tasteless

2025-02-14 via Nuitee
F
Fredrik
10
Best hotel in Jambi.
Pros:

Best hotel in Jambi.
Totally OK internet-speed.
Good cleaning and very central in Jambi.

2025-01-27 via Nuitee
H
Harmen review category business travellers nl
9
Superb
2024-12-28 via Nuitee
H
Habiburrahman
8
Pros:

cukup nyaman

2024-11-04 via Nuitee
H
Handsome family with young children cn
9
Superb
2024-10-21 via Nuitee
G
Ganesan solo traveller sg
8
Very good
Pros:

gd location,
look new hotel,
i reached s early s 6am inda mor so i gt no choice but hv to wait...but d staff help me to chk in@12sharp d earliest d cn do 4me,tx to em🤗

Cons:

shower rm could well maintain wi bter cleaning@ i rated 3* standard

2024-09-20 via Nuitee
I
Ida family with young children id
9
A nice city hotel in Jambi-perfect 4d/3n stay
Pros:

We are party of 2 - myself 56 and my son 23 yo. We liked that the hotel is well-equipped for our 4 days 3 nights stay. It has the amenities we want. Location is excellent. We enjoyed the breakfast buffet. Staff are extremely helpful and nice. The massage chairs at the lobby are excellent!! We enjoyed them very much. I used the gym and found it ok. Water dispenser at the gym is excellent addition to the hotel - appreciate the GO GREEN movement!!. TV showed US open tennis - a nice surprise!

Cons:

Bathroom floor at the shower place in room 205 is not good - water doesnt flow to the hole hence giving huge water pool in the bathroom, very dangerous. I have to ask towels to block the water from the shower place. It makes the showering experience not enjoyable at all. Luckily housekeeping staffs been very helpful to provide extra towels for the bathroom. The strong fragrance in the lobby close to the massage chair is also not to my liking. If only they can tone it down a bit, would have make our stay a perfect one!!.

2024-09-08 via Nuitee
M
Mitja solo traveller si
9
Pleasant stay with a kind staff
2024-07-18 via Nuitee
T
Tim review category business travellers sg
9
Superb
Pros:

Elevator flash room card and automatic select level

Cons:

Walkway not airconditioned

2024-04-07 via Nuitee