Al Sarab Hotel

good

or short stay its okay
Staff is very friendly n nice
My overall stay was good

Everything was OK

Cold water

Filipina receptionist is very accommodating😊.

Good place to stay , room are clean , but noisy at night , not very far from metro station

Very nice and quiet place

Two nite clubs on 1st floor blasting music all night

Moderno, pulito, comodo da raggiungere. Meglio stanze ai piani alti causa rumori.

I recently stayed at your hotel for 2 nights and unfortunately, I had a highly unsatisfactory experience. I feel compelled to bring the following issues to your attention, as they significantly impacted my stay:
1. Internet Issues: The internet connection was unreliable and didn't work properly throughout my stay, which was very frustrating.
2. Plumbing Issues: The water in the washroom was not draining, which caused a significant inconvenience.
3. Noise Disturbance: There was excessive noise from the nearby nightclub throughout the night, which made it impossible for me to get any rest.
4. Lack of Coffee Supplies: There was no milk available for coffee, despite it being an essential part of the room amenities.
5. Inappropriate Staff Behavior: When my friends visited, the staff were rude and unwelcoming, specifically refusing to allow visitors in an abrupt manner.
6. Drinking Water Request: When I requested drinking water, I was told that it was unavailable, which I found unacceptable.
7. Rude Staff at Night: Adil, who was on the night shift, was particularly rude and unhelpful, which made me feel very uncomfortable.
8. Check-in Priority: When I arrived to check in, other guests were given priority over me, despite having a confirmed reservation.
9. Unhygienic Bedding: The pillow covers had a strong odor of hair oil, indicating that they had been used but not properly washed.
10. Moisture Issues: Both the bathroom and bedroom had noticeable moisture on the ceiling, suggesting

I recently stayed at your hotel for 2 nights and unfortunately, I had a highly unsatisfactory experience. I feel compelled to bring the following issues to your attention, as they significantly impacted my stay:
1. Internet Issues: The internet connection was unreliable and didn't work properly throughout my stay, which was very frustrating.
2. Plumbing Issues: The water in the washroom was not draining, which caused a significant inconvenience.
3. Noise Disturbance: There was excessive noise from the nearby nightclub throughout the night, which made it impossible for me to get any rest.
4. Lack of Coffee Supplies: There was no milk available for coffee, despite it being an essential part of the room amenities.
5. Inappropriate Staff Behavior: When my friends visited, the staff were rude and unwelcoming, specifically refusing to allow visitors in an abrupt manner.
6. Drinking Water Request: When I requested drinking water, I was told that it was unavailable, which I found unacceptable.
7. Rude Staff at Night: Adil, who was on the night shift, was particularly rude and unhelpful, which made me feel very uncomfortable.
8. Check-in Priority: When I arrived to check in, other guests were given priority over me, despite having a confirmed reservation.
9. Unhygienic Bedding: The pillow covers had a strong odor of hair oil, indicating that they had been used but not properly washed.
10. Moisture Issues: Both the bathroom and bedroom had noticeable moisture on the ceiling, suggesting

Very Good

Smelled like smoke all over, asked for towels twice and toilet paper. Did not come until we has to ask a third time

Everything

Bathroom is small. There is no kettle in room but you can have one at request.

The property has bad odour. Staff were nice and freindly. Would not book here again.

Dirty, bathroom floods with water alter a single shower, smoking smell even in the non smoking floor

I cannot stand when one has A/C and it is hard pointed at you ... no adjustments possible. So, even though room is set to 24C one cannot be anything but cold (including under sheets) all the time.

One key card provided thus A/C is only one when you are there.

Each time key card is re-entered you'll need to reset the breakers!

Make sure you flick the hot water heater. The first day ... cold showers (but in Dubai ... their cold water is NOT cold!!!

Did not eat there. Too many other alternatives nearby.

Setting was exactly as desired.

I rarely write reviews, but I feel like I have to describe my experience with the hotel.
I requested a non-smoking room, which was provided to me with a tiny remark, which I had no idea about. There is a shisha place downstairs with a very poor ventilation system, so the smoke from there spreads all over the hotel. The room was on the 6th floor, with non-opening windows, after a while I felt that I have troubles breathing and handling the smell in general, they put excessive amounts of air freshener to hide the smell that comes from shisha place, which makes things worse. When I came downstairs and complained about the situation, I was notified that the smoke comes from this area, and the only thing they could do for me it is spray more air freshener, which in my situation fixes nothing. I have chronic illnesses and such conditions may contribute to complications in my case, so I tried to state my case to a desk agent that was working that day, and she just laughed at it and said there would be no refund, but I can leave if can’t handle the smoke and smell. Just imagine it! She found the whole thing laughable! Wow!
I wouldn’t recommend anyone to stay there. And very grateful to Expedia for assistance in resolving this case.

Cheiro horrível de cigarro, janelas não poderiam se lê abertas, sensação de estar na área de fumantes durante horas! Horrível

Ralo do chuveiro entupido começou a vazar água pelo box deixando todo o banheiro molhado.