Hansen Hotel

Staff were very welcoming and polite. We had an issue with the telly in the first room they put us in, when speaking to the staff about this they decided to move us rooms which was so thoughtful. They didn’t have to do this. For it being a little hidden gem we will definitely be back!! Once again thank you to the staff at Hansen Hotel. We felt so welcome and check in was so easy also.

Exactly what was need for a one night stay.

I did not like anything about this hotel its not called the hansen any more its the cog and wheel...it was absolutly freezing filthy and mouldy and the mattress had more brown marks on it than a patchy muddy garden..im still waiting for my refund i was in the hotel no longer than about less than 2 hours.. its a health hazard its disgusting i dont recommend anyone staying here.. .i have photos to prove the state of it....

Great location and excellent price but some issues with room. Wasn't the cleanest and had no running water in kitchen.

Room was nice and spacious. The staff were excellent and the bar on the ground floor is wonderful and the area is great, a good location close to the city centre.

There is no maintenance at all. The shower gives only boiling water and I couldn’t take a single shower during all my stay. The TV isn’t programmed to any channel. No Garbage basket in the bathroom. The Fridge is too small and we have to demand it. No microwave.

The room is on the top floor above the pub. It was clean and warm but very basic. There was aTV but it had no signal, there was a kettle but 1 mug and 1 glass. Only instant coffee no tea available. The shower room had extensive signs of mould and the shower had 2 temperature settings cold or very hot and was very slow to drain. There are 2 car parking space’s outside the pub next to the main road so we had to park in a pay and display car park around 5minutes walk away on very busy road.cheap for one night to catch up family nearby but no longer and not one I would repeat.

Good friendly staff and close to the city centre.

all friendly staff and esay to get place

For a cheap room for a night its ok, no issues great little pub downstairs, food and drinks was spot on.
Plenty of parking around the area.

If I was in that area again, I would book it with no hesitation..

40 quid for a big city stayover bargain.

Good location, short walk to city centre and at James park, nice bar downstairs.

Bed was comfortable, shower ok and kettle/TV etc.

Rooms were clean enough but really run down and could do with a paint

It's more a pub with rooms rather than hotel. Decor is in need of upgrade. Quite noisy.

Was pleasantly suprised after reading some poor reviews.
Lovely clean and spacious room. Great location for City centre. ( 1 mile ) Very clean , and at a very good rate.
Would definately recommend this to others.

Filthy conditions floor was dusty and dirty skirting boards all covered in crap shower had mould everywhere in corners and just on the tiles themselves felt dirtier getting out the shower than in hotel carpet generally looked 150 years old and was black all up the hallway but the worst part is me and my friend have came back covered in bites which we think were from bed bugs price was reasonable but I feel like the hotel is just a general health hazard. Kettle has smegma in it and furniture looked like they’d pulled it out a skip

Room above pub, took while to find as looking for hotel name not name of the pub! But room was ok and good food drink in pub downstsirs

For the price, (£32) for a night it was spot on. All I wanted was a bit of tv a hot shower and a bed and all of that was available. Staff were very friendly, smart young people who seem to run a good little enterprise. Lively little pub with music on and football competing for noise. Tried to book again the following night but nothing left. Will definitely return. 15 minute walk from town centre.

The hotel was very clean the service was okay but there's need for improvement on Staff - costumer relationship

Check in was a breeze, staff were friendly and helpful, room was spacious, bathroom was cramped but clean, bar was lively, food looked great but I didn't have time to sample it, can't ask more for a budget hotel to be fair. Location is very handy for the city centre too. I would stay here again.

We stayed for two nights.The room was a very basic en-suite, with tea/coffee, kettle and microwave. Hair dryer,iron and ironing board were also available.
The pub downstairs was good for watching sports, a decent collection of drinks. We didn't actually have a meal there but the food did look good.
Location is approximately a 15 minutes walk from the city centre.

The property was very lovely, the pub downstairs was lovely as well, even though it was very busy and loud on the evening we couldnt hear it upstairs. The dining around the hotel was quite limited and the room, whilest it was lovely and quite spacious, was incredibly cold even whilst using the space heater provided. The pillows were also a little uncomfortable.