Friends Hotel & Rooftop - Historic Center & Museums

Hotels
9.6 (2571 reviews)
Junin Street Oe1-61 y Gral. Juan Jose Flores St , Quito , ec

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious breakfast
Cons:
Stairs can be a challenge
Some noise issues

Categories

Cleanliness
9.2
Standard quality for this hotel tier.
Service
10
Exceptional service with helpful and friendly staff mentioned across multiple reviews.
Location
9.9
Great location, with easy access to central attractions.
Room Quality
9.2
Rooms were comfortable, though some were small and with noise issues.
Amenities
9.1
Standard amenities provided, though no lift noted.
Value for Money
9.7
Good value based on positive feedback on the pricing.
Food and Beverage
10
Breakfast received high praise for quality and variety.
Overall Experience
9.7
Overall stay was enjoyable with mostly positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:53

Property Description

Charming Accommodation in the Heart of Quito

Convenient Amenities: Friends Hotel & Rooftop, located just steps away from Bolivar Theatre, offers a 24-hour front desk, airport transfers, and free WiFi. Guests can enjoy the convenience of private parking and a shared lounge during their stay.

Comfortable Rooms: Each room at the hotel features a wardrobe, a private bathroom with complimentary toiletries, and some even include a kitchen with a fridge. The perfect retreat after a day of exploring the city.

Exciting Experiences: Explore Quito's attractions with ease, as popular landmarks like Sucre Theatre and Colonial Art Museum are nearby. Additionally, guests can indulge in cycling adventures and even rent bikes from the hotel to roam around the city effortlessly.

Book your stay at Friends Hotel & Rooftop for a memorable experience in Quito!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2571 reviews
Cleanliness: 9.2
Service: 10
Location: 9.9
Room Quality: 9.2
Amenities: 9.1
Value for Money: 9.7
Food and Beverage: 10
Overall Experience: 9.7
W
Wayne extended_group au
8
Comfortable / enjoyable and satisfying
Pros:

Room size / location and staff very friendly and obliging

Cons:

The walk up the stairs which couldn’t be helped due to the age of the property

2026-04-03 via Nuitee
E
Evelyn couple es
10
Lugar con buena ubicación y agradable
Pros:

Personal amable , Yale nos atendió muy bien cuando llegamos .
Habitación amplia, cama y almohadas cómodas.
Ubicación buena , cenamos en “ Hasta la vuelta señor “ en Palacio Arzobispal, platos típicos.

2026-04-03 via Nuitee
R
Richard couple au
9
Great place to stay in Quito
Pros:

Location and staff

2026-04-02 via Nuitee
R
Rose family_with_children gb
10
Lovely old hotel in the historic centre.
Pros:

Great location in the historic centre. The hotel is in an old historic building. Our booking came with a delicious hearty breakfast.

Cons:

Nothing!

2026-04-02 via Nuitee
J
Jens couple de
10
Tolles Hotel in der Altstadt von Quito
Pros:

Sehr schönes Hotel in der Altstadt von Quito. Schönes Ambiente, mit Aufenthalts- und Frühstücksraum mit toller Aussicht. Sehr leckeres Frühstück. Freundliches und hilfsbereites Personal.

2026-04-02 via Nuitee
F
Fabian couple us
7
Good location and friendly staff, but the internal noise makes it a poor fit for anyone who isn’t a very deep sleeper.
Pros:

Genuinely friendly staff and a great location in the Historic Center. The windows do an excellent job blocking outside noise.

Cons:

Noise from inside the hotel is a serious problem. The door barely blocks sound from the staircase, and guests and staff were loud well past 10:30 PM every night. I’m a good sleeper and it still affected me. No rules about noise despite plenty of other posted rules. A heavier door would fix this almost entirely. The room also had several maintenance issues: loose hooks, a broken safe, wobbly bathroom fixtures. Breakfast is fine but unremarkable with no real choice, and being asked for a review the moment we finished eating felt more like a cheap diner than a hotel.

2026-03-31 via Nuitee
A
Annette solo_traveller de
10
Pros:

Ich habe das Zimmer für meine Tochter gebucht. Sie wurde sehr freundlich aufgenommen und vom Hotelpersonal bei der Organisation ihrer Weiterreise unterstützt. Zum Frühstück auf der Dachterrasse haben sie ihren Teller sehr hübsch dekoriert. Sie hat mir berichtet, dass sie sehr zufrieden war.

2026-03-31 via Nuitee
R
Rockwell couple us
10
We will definitely stay here again and highly recommend!
Pros:

We loved everything about Friends Hotel & Rooftop! We were warmly greeted when we arrived which felt good after a long day of travel. The room was relaxing, bed was comfortable, and shower was hot. Breakfast was amazingly delicious and the location was perfect to walk around town and explore.

2026-03-31 via Nuitee
G
Gabriel extended_group gb
10
2026-03-30 via Nuitee
E
Elan solo_traveller us
10
I stayed for 4 nights and the service was impeccable and the rooftop dining breakfast area felt very homey and the cooks
Pros:

The Staff were exceptionally kind professional and helpful

2026-03-30 via Nuitee
E
Elinor couple gb
10
Pros:

Staff were so friendly and helpful - all the information at check in was so useful
Breakfast was also incredible!

2026-03-30 via Nuitee
R
Rhonda family_with_children ca
9
Great location, amazing breakfast included
Pros:

Location was great. Close to historic centre without the noise. The breakfast included was amazing. Beds were comfortable

Cons:

No hot water in the sink. Showers were nice and hot though. This is typical for historic locations in Ecuador.

2026-03-30 via Nuitee
K
Keng solo_traveller ca
10
Great location. Terrific value for money
Pros:

Location very central

Cons:

Nothing

2026-03-29 via Nuitee
M
Munday couple ca
8
We enjoyed our stay and would recommend it.
Pros:

It’s a unique building with lots of character. We had a great view from our window. The beds were comfortable and the room was spacious. The bathroom was very clean and the shower was hot. We had easy access to filtered water. The staff were very helpful, kind and accommodating. They helped us organize tours and taxis when we needed them. When we went to Cuyabeno they stored our extra luggage for us till we returned. The breakfast and coffee were excellent and there are quite a few restaurants close by.

Cons:

There are a lot of stairs and no elevator. With adjusting to the high elevation of Quito we sometimes found the stairs challenging.

2026-03-28 via Nuitee
J
Jan solo_traveller cz
10
Dobra volba poměr a vikon.
Pros:

Přímo v centru a moc milí personál.

Cons:

Nic

2026-03-28 via Nuitee
P
Penelope solo_traveller us
10
Great location and amazing staff!
Pros:

Central location and staff really cared about my safety. Breakfast was also good. Would definitely recommend to stay here!

2026-03-26 via Nuitee
H
Heidrun couple de
10
zentrales Hotel mit schönen Ausblick
Pros:

Mitten im Zentrum gelegen mit toller Rooftop Terrasse und sehr gutem Frühstück.

Cons:

Nichts auszusetzen

2026-03-26 via Nuitee
V
Victoria family_with_children gb
10
Pros:

The great location on a quiet street in the old part of the city in walking distance to the sights. A great breakfast and helpful staff

2026-03-24 via Nuitee
A
Arias family_with_children ec
10
2026-03-24 via Nuitee
L
Liesbeth solo_traveller nl
9
Vriendelijke mensen op een mooie plek
Pros:

De hartelijkheid van het personeel, het heerlijke bed en het prachtige uitzicht vanuit de ontbijtzaal

Cons:

Niks

2026-03-23 via Nuitee