Royal Maritime Hotel, BW Signature Collection

Staff are very friendly and helpful. Restaurant staff particularly.

We stayed at the historic Royal Maritime Hotel so that we could be within walking distance of the Portsmouth Historic Harbor. The rooms were renovated and, though on the small side, there was a built-in cabinet with plenty of room for our items. We found the bed very comfortable, plenty of hot water, and towel warmers in the bathroom. The staff was nice and efficient. We had arrived before check-in and they held our bags for us. We needed to get some additional toiletries and they brought them up immediately. Even though the rooms do not have air conditioning it was not needed since the hotel is close to the water and the windows open to catch the breeze. A desk fan is also provided which we utilized. As on other occasions visiting Great Britain, wash clothes are not provided, as it is considered a personal item, so, remember to bring a wash cloth with you.

It was nice staying at a historical hotel since we were there to see the Historical shipyard.

Proximity to the rail and bus links. Also to the Historic Dockyard and Gunwharf Quays

Tamanho do quarto
Limpeza
Organização e
Localização

Food was excellent, ate in the restaurant on Thursday evening. I have been a chef for 45 years, and I could not fault the dinner.

Brilliant location
Food really nice evening meal

room comfortable but corridors being renewed.

Very handy location to Historic Dockyards and the Portsmouth Harbour train station. Our room was clean and quiet. Good restaurant onsite and the hotel offers a very good breakfast.

Pleasant looking hotel from the outside, however, we were disappointed to find leading through the corridors to our room old flooring, peeling paintwork on the walls were in a state of being renovated. It was evident that in our room it was slapdashed with a quick paint job! The communal living room had boxes piled with newly packed furniture, to be put together, the area was disorganised.
Twice we had to refer to the reception area as our room key cards wouldn't operate.
Overall we were very disappointed in staying at this hotel.
For the money it was not a luxurious experience. With regards to parking we presumed it was private parking for guests to be told on our arrival we did not have a space and had to pay additional to get a pass to park in the side street.
Will not use this hotel again in the future.

The hotel was in a brilliant location for us and the staff were so friendly and helpful. Horatio's restaurant was lovely and our buffet breakfasts gave us a good start to the day. We will return soon.

Food excellent both dinner and breakfast
Staff exceedingly helpful and friendly

Excellent

We chose to stay at the Royal Maritime having received an email from Best Western to say it was now one of their group of hotels. We had hoped to visit the naval dockyards, at some time, so this seemed the ideal opportunity. The location of the hotel was perfect for this.

Everybody we met, from start to finish, was welcoming, friendly and efficient. The meals in the restaurant - Horatio’s - were excellent. And our room had clearly been refurbished recently.

This was not the most luxurious hotel we have ever stayed in, but it ticked all the boxes for friendliness, cleanliness, location and facilities and, for that, we are happy to give it 5 stars!

Welcoming staff
Comfortable bed and good shower
Good food in restaurant
Great location

Excellent hotel

Staff were excellent throughout.
Great location.
Good facilities.