Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Nice modern room
Good bathroom and facilities
Quick check-in
Convenient location
Cons:
Cleanliness issue with the floor
Uncomfortable bed
Noise disturbances in some rooms
Inattentive reception service

Categories

Cleanliness
6.58
Some inconsistencies reported, including cleanliness issues with the floor. Needs improvement.
Service
8.07
Check-in was quick, although reception was inattentive to some complaints.
Location
8.57
Conveniently located near transport and shops.
Room Quality
7.58
Rooms were modern but some had issues such as noise and discomfort.
Amenities
8.07
Good facilities like kitchenette and room cleaning service.
Value for Money
7.08
Some guests felt the experience did not match the price paid.
Food and Beverage
8.57
Not directly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.88
Overall experience is decent, balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:29

Property Description

Luxurious Accommodation

Convenient Location

Exceptional Service

Situated near Olympia Exhibition Centre, NOX Kensington offers modern rooms with kitchenettes and smart TVs. Enjoy the rain shower and complimentary toiletries in the en-suite bathroom. Benefit from free WiFi, 24-hour front desk, and daily maid service. Explore nearby attractions like Westfield Shopping Centre, Kensington Gardens, and Kensington Palace. With Kensington tube station just 0.8 miles away, the Royal Albert Hall and Hyde Park are easily accessible. Experience luxury and convenience at NOX Kensington. Book now for an unforgettable stay.

Important information:

Security deposit processing requires a physical bank card. No Apple Pay, Maestro cards or cash are accepted.

Guests under the age of 18 can only check in with a parent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for £45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4308 reviews
Cleanliness: 6.58
Service: 8.07
Location: 8.57
Room Quality: 7.58
Amenities: 8.07
Value for Money: 7.08
Food and Beverage: 8.57
Overall Experience: 7.88
I
Ines • couple • fr
8
Pros:

Le personnel très à l’écoute, l’emplacement, les prises partout

Cons:

le manque d’entretien de la chambre (et je ne parle pas du ménage qui lui est niquel) et le fait qu’on entende tout. Très mal isolé.

2026-02-14 • via Nuitee
R
RAPHAEL • solo_traveller • ng
6
Fairly okay. How do I book directly in my next visit?
Cons:

Couldn't access tv station to watch premiership football

2026-02-14 • via Nuitee
P
pietro • extended_group • it
10
Bene
Pros:

Molto pulito. Rapporto qualità prezzo vantaggioso. Tutto come previsto.

2026-02-13 • via Nuitee
R
Ranjit • solo_traveller • gb
8
2026-02-13 • via Nuitee
D
Doornbos • solo_traveller • gb
10
Pros:

Spacious, good facilities i.e. kitchetenette. Amazing shower, two showerheads, 5 options. Friendly staff

Cons:

Nothing, if I need to mention something; some surfaces (i.e. glass-showerdoor) seemed to have some unremovable stains, but just mentioning this alone doesn't do the hotel justice. It was an amazing stay.

2026-02-12 • via Nuitee
R
Rebecca • couple • gb
8
2026-02-12 • via Nuitee
E
Emi • couple • es
8
2026-02-12 • via Nuitee
M
Melissa • extended_group • fr
7
Insonorisation à revoir mais fait le taff
Pros:

La qualité des chambres et la proximité des transports
Quartier sur et agréable

Cons:

Insonorisation à revoir on entends tout ce qu’il ce passe dans le couloir. Porte d’entrée fermé mal et laisse un jour de lumière passer.

2026-02-12 • via Nuitee
M
María Celeste • couple • ar
7
Pros:

Kichenette , precio y cercanía.

Cons:

Muy ruidoso

2026-02-11 • via Nuitee
R
raffaele • couple • it
6
Cons:

L'ascensore è stato rotto per tutto il soggiorno ed arrivare al 3° piano, dopo una giornata in giro, non è stato piacevole.

2026-02-11 • via Nuitee
I
Itxaso • couple • es
7
Pros:

Limpieza diaria de la habitacion

Cons:

Eramos dos y habia una unica mesa con una sola silla, ademas la cocina no tenia sarten lo cual parece basico.

2026-02-11 • via Nuitee
C
Comes • couple • es
9
Pros:

Molt net, còmode i personal molt agradable. Hi ha tot el necessari. Barri molt tranquil i segur.

Cons:

L'hora de fer el check-in era molt tard, a les 15h, i si voliem avançar-lo només podia ser a partir de les 12h i haviem de pagar 20 pounds per cada hora més pronte que entravem. Encara així ens van deixar deixar les motxilles a la recepció sense pagar fins l'hora de fer el check in

2026-02-11 • via Nuitee
K
Kurt • solo_traveller • gb
9
2026-02-11 • via Nuitee
N
Narisha • couple • gb
10
2026-02-10 • via Nuitee
H
Heinrichs • couple • es
7
2026-02-10 • via Nuitee
A
Aoife • couple • ie
2
Cons:

It wasn’t safe at all. For someone travelling alone I was not comfortable. It also could be cleaner and it’s not very well kept the building is run down.

2026-02-10 • via Nuitee
E
Erwin • family_with_children • nl
8
Cons:

Een derde stoel

2026-02-10 • via Nuitee
A
Andrea • extended_group • it
8
Pros:

La camera era molto bella e pulita e il checkin e il checkout sono stati velocissimi ed efficientissimi. ottima anche la posizione, vicina sia a metro che bus.

2026-02-10 • via Nuitee
S
Sofia • couple • es
7
Sale del paso.
Pros:

Está muy bien comunicado para moverse por el centro de Londres. Limpio y cómodo para una visita corta.

Cons:

Se escucha mucho el ruido de los pasillos desde la habitación y el wifi va y viene…

2026-02-09 • via Nuitee
M
Monica • couple • it
10
Tutto perfetto
Pros:

Tutto perfetto ,camera spaziosa rispetto la media ,acqua nel frigo ,,caffè e tè a disposizione

2026-02-09 • via Nuitee