Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Nice modern room
Good bathroom and facilities
Quick check-in
Convenient location
Cons:
Cleanliness issue with the floor
Uncomfortable bed
Noise disturbances in some rooms
Inattentive reception service

Categories

Cleanliness
6.58
Some inconsistencies reported, including cleanliness issues with the floor. Needs improvement.
Service
8.07
Check-in was quick, although reception was inattentive to some complaints.
Location
8.57
Conveniently located near transport and shops.
Room Quality
7.58
Rooms were modern but some had issues such as noise and discomfort.
Amenities
8.07
Good facilities like kitchenette and room cleaning service.
Value for Money
7.08
Some guests felt the experience did not match the price paid.
Food and Beverage
8.57
Not directly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.88
Overall experience is decent, balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:29

Property Description

Luxurious Accommodation

Convenient Location

Exceptional Service

Situated near Olympia Exhibition Centre, NOX Kensington offers modern rooms with kitchenettes and smart TVs. Enjoy the rain shower and complimentary toiletries in the en-suite bathroom. Benefit from free WiFi, 24-hour front desk, and daily maid service. Explore nearby attractions like Westfield Shopping Centre, Kensington Gardens, and Kensington Palace. With Kensington tube station just 0.8 miles away, the Royal Albert Hall and Hyde Park are easily accessible. Experience luxury and convenience at NOX Kensington. Book now for an unforgettable stay.

Important information:

Security deposit processing requires a physical bank card. No Apple Pay, Maestro cards or cash are accepted.

Guests under the age of 18 can only check in with a parent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for £45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4387 reviews
Cleanliness: 6.58
Service: 8.07
Location: 8.57
Room Quality: 7.58
Amenities: 8.07
Value for Money: 7.08
Food and Beverage: 8.57
Overall Experience: 7.88
T
Tolgahan couple tr
10
2026-03-14 via Nuitee
L
Laura couple fr
9
Pros:

Nous avons pris un logement avec cuisine, tous été équipé, le personnel très gentil ,situé près d'un grand centre commercial accessible en 10min a pied, près des lignes de bus et métro

2026-03-14 via Nuitee
L
luna couple it
9
2026-03-14 via Nuitee
M
Maragkaki extended_group gr
9
Pros:

Η τοποθεσία ήταν εξαιρετική και ήταν εύκολο να πας σε πολλά μέρη , το δωμάτιο καθαριζόταν καθημερινά και μας έδιναν νέες πετσέτες , ήταν εξαιρετικό

Cons:

Υπήρχε ένα χαλασμένο χερούλι στη κεντρική πόρτα αλλά εν τέλη δεν ήταν μεγάλο θέμα και δεν μας επηρέασε κάπου

2026-03-14 via Nuitee
A
ADAM solo_traveller gb
10
2026-03-14 via Nuitee
M
Mireille extended_group gb
8
2026-03-13 via Nuitee
G
Gwenda extended_group gb
8
Great location and a good night's sleep!
Pros:

Great location, easy to find and check in, and then get to the exhibition centre at Olympia within five minutes. Easy to get to restaurants, shops, bars as well, but nothing too close so as to be noisy at night. The room was clean, the beds were comfy and I slept well!

Cons:

It was a bit cosy, but then I think for London, the price for the space was really fair.

2026-03-13 via Nuitee
C
Cecilia extended_group it
9
Pros:

The room was very clean, and we had all we needed to make coffee and tea. The staff was always very kind.

Cons:

The bed wasn't very comfortable.

2026-03-13 via Nuitee
M
Maren solo_traveller fr
8
2026-03-12 via Nuitee
R
Ryan family_with_children id
9
Affordable location
Pros:

Large room, clean and has a mini kitchen

Cons:

Lift is not working

2026-03-12 via Nuitee
R
Ryan family_with_children id
9
Affordable location
Pros:

Large room, clean and has a mini kitchen

Cons:

Lift is not working

2026-03-12 via Nuitee
Y
Yana solo_traveller fr
9
Pros:

Very friendly staff, particularly Gasha the receptionist. The hotel was spotless and the location was perfect for my stay.

2026-03-12 via Nuitee
A
amani couple gb
10
2026-03-11 via Nuitee
N
NIKOS couple gr
8
Pros:

Άνετο δωμάτιο με ωραία αισθητική. Το προσωπικό πολύ ευχάριστο. Πραγματοποιούν καθαριότητα και τακτοποίηση κάθε μέρα όπως και ανανέωση πετσετων. Κοντα σε μετρο και στάση λεωφορείου. Η περιοχή έχει πολλά μέρη να εξερεύνησεις.

Cons:

Τα σεντόνια και οι μαξιλαροθήκες φαίνεται να έχουν υποστεί κάποια φθορά διότι είχαν πάνω κάτι σαν σκόνη, το οποίο δεν ευνοουσε την αίσθηση της καθαριότητας. Επίσης δεν υπήρχε καλή ηχομόνωση, όπως έγραφε στις παροχές.

2026-03-11 via Nuitee
S
Simone solo_traveller it
9
Pros:

Posizione e rapporto/qualità prezzo tra i migliori su Londra. Personale gentile, camera pulita e ben organizzata. Letto comodissimo. Piccolo spazio cucina comodo e pratico.

2026-03-10 via Nuitee
U
Uyokpeyi couple gb
9
It's worth the price
Pros:

It has every kitchen utensils needed for comfort for a brief family vacation.

Cons:

The room soundproofing is not very effective as loud discussions in other rooms are heard.

2026-03-09 via Nuitee
B
Blake extended_group gb
8
2026-03-09 via Nuitee
S
skye couple gb
5
2026-03-09 via Nuitee
O
Onur couple gb
8
2026-03-09 via Nuitee
A
Aaro Jalkanen family_with_children fi
8
Asiallinen hotelli viihtyisässä ympäristössä
Pros:

Hotellilta oli noin 500 metrin kävely lähimmälle metropysäkille. Ydinkeskustaan vieville bussilinjoille oli myös muutamien satojen metrien kävely. Hotelli on hyvin viehättävässä ympäristössä ja lähellä olevan Kensington Olympian rautatieaseman kautta pääsee helposti ainakin Gatwickin lentokentän suuntaan. Huoneessa oli rauhallista ja hyvät sängyt. Pieni keittiö oli plussaa. Läheltä löytyi mukava aamupalapaikka (Taste of Joy).

Cons:

Perhehuoneen kylpyhuoneessa oli todella tunkkaista ja paha haju, rakenteissa varmaan jotain vikaa ja ehkä hometta.

2026-03-09 via Nuitee