Hotel Bilbao Plaza

Hotels
8.6 (7953 reviews)
Paseo Campo Volantin 1 , Bilbao , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Minor cleanliness issues
Some amenities could improve

Categories

Cleanliness
8.2
Most rooms were described as clean, but a few reviews mentioned minor cleanliness issues.
Service
9
Numerous reviews praised the staff's friendliness and helpfulness.
Location
9.2
Consistently mentioned as excellent and very convenient for tourists.
Room Quality
8.3
Rooms were noted as comfortable and spacious, with some minor complaints.
Amenities
8.5
Amenities considered appropriate for the hotel standard, though some perks were missing.
Value for Money
8.6
Rates were seen as providing good value, despite some issues with specifics.
Food and Beverage
8.4
The breakfast had varying reviews, with suggestions for improvement.
Overall Experience
8.6
Overall experience was positive for most guests, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 15:09

Property Description

Stunning River Views and Modern Comforts

Prime Location: Hotel Bilbao Plaza offers a central location with picturesque views of the River Nervion, just a short walk from the iconic Guggenheim Museum.

Comfortable Accommodation: Each room is equipped with a smart TV, air conditioning, and a private bathroom, ensuring a relaxing stay. Choose from rooms with river views, a patio, or a terrace.

Convenient Amenities: Enjoy complimentary WiFi, private parking, and a bar on-site. The hotel also provides a 24-hour front desk, bike hire services, and a café-bar for your convenience.

Experience the best of Bilbao at Hotel Bilbao Plaza - book now for an unforgettable stay!

Important information:

License Number: HBI 01252

Please note that parking is available under request and subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival at the reception.

When booking more than 5 rooms, different policies and additional supplements may apply.

Las cunas y las camas supletorias deben solicitarse al menos con 1 día de antelación. De no hacerlo, no podremos satisfacer su petición.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7953 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.6
A
Alex solo_traveller es
5
2026-07-11 via Nuitee
T
Tamara couple es
8
2026-07-11 via Nuitee
M
Monika couple de
9
2026-07-11 via Nuitee
S
Stephanie couple de
7
Zentral und sehr freundliches Personal.
Pros:

Zimmerausstattung und Lage des Hotels. Sauber, Personal sehr freundlich und hilfsbereit! Toll auch, dass wir nach dem auschecken ohne zusätzliche Kosten unser Auto in der Tiefgarage noch stehen lassen durften.

Cons:

Die Tiefgarage ist wie so oft in Spanien ultra eng. Man muss gut Auto fahren können und das Auto sollte nicht zu groß sein. Das Frühstücksbuffett war etwas zu einfach. Frisches Obst und mehr Auswahl vor allem auch für Vegetarier wäre nett gewesen.

2026-07-11 via Nuitee
C
Christine solo_traveller fr
9
Pros:

Hotel très bien situé ! Personnel agréable !

Cons:

Ascenseur pour garer la voiture

2026-07-10 via Nuitee
B
Barbier couple fr
8
Pros:

Très bien situé !

2026-07-10 via Nuitee
S
Sergio family_with_children es
9
2026-07-10 via Nuitee
G
Georgel solo_traveller ro
8
Pros:

Parcare subterana, personal foarte amabil, curatenie, aproape de podul Zubizuri si centru.

Cons:

Muc dejun prea putin diversificat.

2026-07-10 via Nuitee
G
Garcia extended_group es
9
2026-07-10 via Nuitee
D
Diederik solo_traveller nl
9
Prima hotel om Bilbao te ontdekken
Pros:

Leuk hotel op een goede locatie aan de rand van het centrum met aardig personeel, nette kamer en goed ontbijt. Er is ook een café/bar aanwezig voor een drankje. Het is ca. 15 min lopen vanaf de bushalte voor de bus van/naar het vliegveld. Bij een volgend bezoek aan Bilbao zal ik het weer boeken.

Cons:

Kleinigheid: geen eieren bij het ontbijt

2026-07-09 via Nuitee
G
Gianluca solo_traveller it
8
Comodo al centro città
Pros:

Posizione centrale.
Camere con delle belle vetrate.

2026-07-09 via Nuitee
E
Elisa couple gb
10
2026-07-09 via Nuitee
M
martina solo_traveller es
10
2026-07-08 via Nuitee
H
Holly couple us
10
Excellent location, Pleasant staff, clean and clean and tidy
Pros:

The location was excellent. Walking everywhere and looking over the river. The Guggenheim was a 10 minute walk. The old town area was a five minute walk.

Cons:

My only issue, which isn’t a huge issue but can be, I wanted two glasses of ice one evening, there were two of us staying in the room, and agent said we could only have one glass of ice free and would have to pay $.50 euro for the second one.

2026-07-08 via Nuitee
L
Laura family_with_children ar
10
Excelente
Pros:

Excelente personal y ubicación

Cons:

Todo perfecto

2026-07-08 via Nuitee
E
Elsa couple pt
5
Dececionante. Não corresponde à avaliação que nos conduziu a fazer a reserva.
Pros:

Boa localização

Cons:

Cama desconfortável, atoalhados e mobiliário de fraca qualidade, cheiro a tabaco no quarto, ruído contínuo durante a noite. Parking a 19 euros por noite. Pequeno-almoço apenas suficiente.

2026-07-08 via Nuitee
M
mickgent solo_traveller it
9
Pros:

Posizione
Stanza grande e pulita
Staff gentilissimo

Cons:

Nulla

2026-07-08 via Nuitee
L
Luc solo_traveller fr
10
Pros:

Bel hôtel très bien situé entre quartiers historiques et musee Guguenheim. Tout est accessible à pied. Je recommande. Parking sous-terrain Indigo Arenal moins de 10 min pied.

Cons:

Rien

2026-07-08 via Nuitee
W
Willibrordus couple nl
9
Heerlijk hotel op een top locatie
Pros:

Locatie en personeel

Cons:

Nvt

2026-07-07 via Nuitee
G
Gregory couple us
9
Nuestra primera vez en Bilbao. Cerca del museo y casco viejo.
Pros:

Había estacionamiento, ubicación central, limpio, y buen precio.

Cons:

Todo bien

2026-07-07 via Nuitee