Hotel Bilbao Plaza

Hotels
8.6 (7537 reviews)
Paseo Campo Volantin 1 , Bilbao , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Minor cleanliness issues
Some amenities could improve

Categories

Cleanliness
8.2
Most rooms were described as clean, but a few reviews mentioned minor cleanliness issues.
Service
9
Numerous reviews praised the staff's friendliness and helpfulness.
Location
9.2
Consistently mentioned as excellent and very convenient for tourists.
Room Quality
8.3
Rooms were noted as comfortable and spacious, with some minor complaints.
Amenities
8.5
Amenities considered appropriate for the hotel standard, though some perks were missing.
Value for Money
8.6
Rates were seen as providing good value, despite some issues with specifics.
Food and Beverage
8.4
The breakfast had varying reviews, with suggestions for improvement.
Overall Experience
8.6
Overall experience was positive for most guests, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 15:09

Property Description

Stunning River Views and Modern Comforts

Prime Location: Hotel Bilbao Plaza offers a central location with picturesque views of the River Nervion, just a short walk from the iconic Guggenheim Museum.

Comfortable Accommodation: Each room is equipped with a smart TV, air conditioning, and a private bathroom, ensuring a relaxing stay. Choose from rooms with river views, a patio, or a terrace.

Convenient Amenities: Enjoy complimentary WiFi, private parking, and a bar on-site. The hotel also provides a 24-hour front desk, bike hire services, and a café-bar for your convenience.

Experience the best of Bilbao at Hotel Bilbao Plaza - book now for an unforgettable stay!

Important information:

License Number: HBI 01252

Please note that parking is available under request and subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival at the reception.

When booking more than 5 rooms, different policies and additional supplements may apply.

Las cunas y las camas supletorias deben solicitarse al menos con 1 día de antelación. De no hacerlo, no podremos satisfacer su petición.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7537 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.6
V
Victor couple ve
8
Buena ubicación
Pros:

La ubicación por la vista a la Ría

Cons:

La dotación de artículos de uso personal

2026-05-09 via Nuitee
B
Bernou solo_traveller fr
9
2026-05-09 via Nuitee
B
Bart couple nl
7
Pros:

Locatie

Cons:

Ontbijt, geen buitenruimte

2026-05-08 via Nuitee
B
Barbro extended_group se
9
2026-05-08 via Nuitee
T
Tomasz solo_traveller pl
10
Great location. Close to old town and Guggenheim museum. Very friendly staff
2026-05-08 via Nuitee
S
Susana solo_traveller es
10
2026-05-08 via Nuitee
D
Daniel couple br
8
Pros:

Hotel muito bom e bem localizado

2026-05-07 via Nuitee
F
Frank couple de
5
2026-05-07 via Nuitee
M
millan solo_traveller es
10
Pros:

Todo

Cons:

Nada

2026-05-07 via Nuitee
J
Jeanette solo_traveller nl
8
Pros:

De lokatie, dichtbij alles. Personeel erg vriendelijk en behulpzaam. Auto mocht tegen kleine bijbetaling de laatste dag langer blijven staan in parkeergarage, top.

Cons:

Ik had gevraagd om aparte bedden wat gelukkig mogelijk was maar het was dus invalidenkamer. Niet erg hoor maar wasbak en toilet erg laag voor ons. De douche lekte heel erg, heel de vloer was nat.
Kamer kan wel wat aankleding gebruiken, beetje erg kaal.

2026-05-06 via Nuitee
J
Jorge couple ar
8
2026-05-06 via Nuitee
K
kim solo_traveller gb
9
Pros:

Lovely friendly staff, excellent location between casco viejo and guggenheim. Quiet hotel

2026-05-06 via Nuitee
E
Eva solo_traveller nl
8
Aan te bevelen hotel
Pros:

Prima locatie, op loopafstand van tal van bezienswaardigheden. Heel aardig en attent personeel, goede bedden en uitgebreid en lekker ontbijt. Bijzonder dat zo'n goed hotel slechts 2 sterren heeft.

Cons:

Niets.

2026-05-06 via Nuitee
P
Patricia couple es
10
2026-05-06 via Nuitee
J
Javier couple es
8
MUY AGRADABLE
Pros:

LA UBICACIÓN PERFECTA, PERSONAL MUY AMABLE Y EFICIENTE, PUDE DEJAR MI VEHÍCULO EN SU PARKING, DESAYUNO BUENO Y VARIADO. PARA REPETIR.

2026-05-06 via Nuitee
W
Wuchner solo_traveller fr
8
Pros:

Emplacement, congort et propreté des chambres, accueil du personnel

Cons:

Manque une chaise etcpeu de rangement dans salle de bain (étagère)

2026-05-06 via Nuitee
P
Peter solo_traveller de
7
2026-05-05 via Nuitee
solo_traveller es
9
2026-05-05 via Nuitee
L
Lobato60 solo_traveller ar
10
Excelente hotel
Pros:

El hotel tiene una excelente ubicación cerca de todo lo necesario para conocer en Bilbao, muy buen parking y en especial la brillante atención de las personas de la recepción, en especial el Sr Felix siempre muy dispuesto a darle solución a las consultas realizadas.

Cons:

Nada

2026-05-05 via Nuitee
L
Lígia solo_traveller br
8
Pros:

A localização é ótima. O quarto é novo e limpo.

Cons:

Quarto um pouco apertado. As cobertas poderiam ser melhores também. O café da manhã não estava muito bom, faltou variedade e os pães não estavam frescos.

2026-05-05 via Nuitee