Hotel Bilbao Plaza

Hotels
8.6 (7752 reviews)
Paseo Campo Volantin 1 , Bilbao , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Minor cleanliness issues
Some amenities could improve

Categories

Cleanliness
8.2
Most rooms were described as clean, but a few reviews mentioned minor cleanliness issues.
Service
9
Numerous reviews praised the staff's friendliness and helpfulness.
Location
9.2
Consistently mentioned as excellent and very convenient for tourists.
Room Quality
8.3
Rooms were noted as comfortable and spacious, with some minor complaints.
Amenities
8.5
Amenities considered appropriate for the hotel standard, though some perks were missing.
Value for Money
8.6
Rates were seen as providing good value, despite some issues with specifics.
Food and Beverage
8.4
The breakfast had varying reviews, with suggestions for improvement.
Overall Experience
8.6
Overall experience was positive for most guests, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 15:09

Property Description

Stunning River Views and Modern Comforts

Prime Location: Hotel Bilbao Plaza offers a central location with picturesque views of the River Nervion, just a short walk from the iconic Guggenheim Museum.

Comfortable Accommodation: Each room is equipped with a smart TV, air conditioning, and a private bathroom, ensuring a relaxing stay. Choose from rooms with river views, a patio, or a terrace.

Convenient Amenities: Enjoy complimentary WiFi, private parking, and a bar on-site. The hotel also provides a 24-hour front desk, bike hire services, and a café-bar for your convenience.

Experience the best of Bilbao at Hotel Bilbao Plaza - book now for an unforgettable stay!

Important information:

License Number: HBI 01252

Please note that parking is available under request and subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival at the reception.

When booking more than 5 rooms, different policies and additional supplements may apply.

Las cunas y las camas supletorias deben solicitarse al menos con 1 día de antelación. De no hacerlo, no podremos satisfacer su petición.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 7752 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.6
D
David • couple • es
8
2026-06-27 • via Nuitee
D
Duarte • solo_traveller • pt
8
Pros:

Pressao da agua do xhuveiro. Possibilidade de estacionar no alojamento

2026-06-27 • via Nuitee
F
Fernández Jiménez • couple • es
10
2026-06-27 • via Nuitee
D
Daniela • solo_traveller • it
9
Pros:

La vista sul fiume e l'arredamento in generale. Ottima anche la colazione e strategica la posizione vicina al Museo.

2026-06-27 • via Nuitee
D
Dorien • solo_traveller • nl
8
Leuk hotel Vriendelijke personeel
Pros:

Mooie kamers voor de prijs die je betaald en een super goede locatie

Cons:

Eigenlijk niets

2026-06-27 • via Nuitee
M
Monika • solo_traveller • at
9
Sehr angenehmes Hotel in toller Lage.
Pros:

Lage ist perfekt: alles Wichtige fußläufig erreichbar.
Personal sehr entgegenkommend und das Zimmer sehr schön.

Cons:

Beim Frühstück könnte es mehr Auswahl geben: z.B. etwas mit Eiern!

2026-06-27 • via Nuitee
D
danielle • solo_traveller • fr
10
Pros:

L'emplacement est super avec parking on peut tout faire à pied. Les chambres sont confortables la clim avec 49 ° était parfaite en plus avec une terasse pour les fumeurs, super séjour. Le personnel est accueillant.

Cons:

Rien

2026-06-26 • via Nuitee
C
Caterina • couple • it
8
2026-06-26 • via Nuitee
M
Matteo • solo_traveller • it
9
2026-06-26 • via Nuitee
A
Astrid • solo_traveller • nl
9
Fijn hotel met zeer centrale ligging!
Pros:

De locatie was fantastisch.
Als je de deur uitstapt loop je linksaf in 5 min naar Casco Viejo, het oude centrum, de brug over zit je meteen in het nieuwe centrum, en rechtsaf loop je zo naar het Guggenheim. Kortom hele centrale ligging.
En vriendelijk personeel aan de frontdesk.

Cons:

Het was vrij gehorig, maar dat heb je in veel hotels.
En de douchecabine is aan vervanging toe.
Verder was alles prima.

2026-06-26 • via Nuitee
M
Marcel • solo_traveller • de
8
2026-06-25 • via Nuitee
D
Danielasyv • solo_traveller • ie
8
Pros:

The location was perfect. Staff was really nice and friendly.

Cons:

The wifi wasn't working very well.

2026-06-25 • via Nuitee
K
Kirk • couple • gb
6
Central for Guggenheim , breakfast ok
Pros:

Central

Cons:

No terrace, outdoor space no coffee making in room

2026-06-25 • via Nuitee
F
Francesca • couple • dk
4
I would not stay there again, not clean and low value for money.
Pros:

Location is ok.

Cons:

The hotel is NOT AT ALL how it looks in the pictures. The facilities are very basic and old, the room was not very clean. Very low value for money.

2026-06-25 • via Nuitee
A
Angie • solo_traveller • es
10
2026-06-25 • via Nuitee
M
Merita • couple • al
10
Pros:

The location was amazing and our room also had a big balcony. Very clean and the staff was super helpful.

Cons:

The furnitures were a bit dated.

2026-06-25 • via Nuitee
O
Oliver • couple • ch
7
2026-06-25 • via Nuitee
D
Doug • extended_group • gb
9
Perfect
Pros:

The room, location breakfast

Cons:

No plug in bathroom

2026-06-24 • via Nuitee
I
Isabel Vergel • solo_traveller • es
8
Muy buena opción, para un viaje express
Pros:

Ubicación y limpieza, y atención por el personal, desayuno estaba muy bien todo muy bien presentado, eche en falta, opción de huevos, tortilla o duros.

Cons:

El, mantenimiento podría mejorar, las siliconas de la ducha, el sistema de cierre, el tapizado de las sillas....suelo del ascensor, muy deteriorado también

2026-06-24 • via Nuitee
A
Alberto • solo_traveller • es
8
Pros:

Ubicación muy buena. Aire acondicionado bueno.

2026-06-24 • via Nuitee