Shelter Island House

Our room was too small, had a only single chair, no desk, no luggage rack, a very rusty shower curtain bar, no grab bar in the bath area, and no heat or air conditioning control. In addition the clerk was dismissive and unintelligible in her attempt to communicate.

Everything was excellent. However, it would have been nice if there had been something offered for breakfast.

Very quiet, perfect for my short getaway, so peaceful! My second floor room was tucked away and LOVED the large cushy reading chair and ottoman. A/C super quiet! Bed was very comfortable (the pillows were like baby belugas so if you prefer a flatter pillow bring one?). Enjoyed the pool once the weather cooperated, nice and secluded.
Suzanne (house manager) is so nice and very accommodating. I’d love to make a return visit!

Beautiful spot. It would be nice if front desk help knew more about the area and if it had more pamphlets and maps on what to do.
A light breakfast would be nice as the attached French restaurant was only open at night.

We liked the areas for sitting outside, to sit with a coffee, talk and relax. It was convenient to have a fridge. A very different accommodation but typical for the island. We enjoyed our stay!

We went for our anniversary. We biked the island and enjoyed the sites.

Stayed here during the off-season (late October) on a mother-daughter get-away. The staff was very sweet and upgraded us to a larger room as we were the only folks in the place on our first night. The room however was a little tired (grungy couch) and the bed had to be 3.5 ft off the ground, which was very difficult for my mother to climb into. We asked for a step stool and were given the two-step fold up step ladder that the on site handy man uses. Additionally - the take-away breakfast was just...not edible. I understand covid makes things difficult, but for the price (expensive even in off season) - I was expecting a higher level of amenity and accommodation. The bathroom was really nice though!

Booked for my fiancé birthday we found out upon arrival the entire place was booked for a wedding and was restricted to using most outside areas all day Saturday. Everywhere we tried to move to was occupied by wedding events and the family members openly asked us why we were even at hotel. Very awkward.

We love the property - the rooms are very nice and comfortable and we especially enjoy the pool

Noisy kid and people above our room all night
Restaurant is closed

Shelter island house is very clean- comfortable and staff was welcoming and friendly and very helpful - we would love to come back -breakfast was fresh French miniatures pastries served in the safest way- a delight!

Shelter Island house is a great place to relax. Even with the covid restrictions it was a peaceful stay.

Very nice stay. Rooms need to have sanitize glass or at least a cup so you can have a sip of water when needed. Explanation was due to Covid. Bar said they were open to eight they were closed at 10 to 7, not a welcoming gesture when of course the restaurant was closed due to Covid and couldn’t even get a water....

We enjoyed our stay at the Shelter Island House despite it not being 100% operational due to COVID. We missed having a restaurant on site for a real breakfast but they did provide coffee, pastries, yogurt, etc. which was very nice. The staff was very friendly and accommodating and the pool area was small but pretty and relaxing. Despite being fully booked the weekend of our stay it was still nice and quiet and mellow. Our room was clean and well equipped although the bed is a bit hard for my comfort level. Also it was a quick walk to the beach which was a plus. Would definitely return.

We loved this property - so tranquil and relaxing!

We were expecting some things wouldn’t be as smooth given the ongoing COVID-19 situation but there were a few things that could have been done better given the price of the hotel:

1. There was only one breakfast option available each day (pastries) for pickup in a bag each morning
2. The restaurant was closed but we had been informed that a food truck would be available for lunch and dinner, however, we only saw it open once while we were there
3. Be warned that you need a car on Shelter Island because there were no taxis and no shuttle service is provided by the hotel

Other than that, the hotel is in good condition and provides a nice setting within walking distance of the small town and Crescent Beach.

Pet friendly and very nice hotel and property. Staff was friendly and very helpful.

Hotel in desperate need of renovation. Well located with a nice pool but incredibly basic. Needs a lot ofTLC. Staff are obviously summer placements and speak very basic English. No drinks or food available until 4pm. Beds uncomfortable. Needs investment!

Amazing place to stay. And staff are so helpful and lovely. Always a treat!

Incredibly hospitable. We were the only guests in the hotel that night as it was an off peak trip. They upgraded our room to a suite! Impeccably clean room. Mattress was so comfortable. Had a lovely, reasonably priced dinner and a few cocktails in the bar lounge area. In the morning coffee, tea, delicious croissants and juice were laid out for us. Very happy with our stay, will return!!!