Hampton Inn & Suites Mason City, IA

Hotels
Hampton Inn
9 (198 reviews)
2111 4th Street SW , Mason City , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great hospitality
Clean and spacious rooms
Overall quality stay
Cons:
Cleanliness issues
Limited breakfast options
Room assignment issues

Categories

Cleanliness
7.83
Guests reported issues with bathroom cleanliness and cleanliness of bed linens.
Service
9.8
Hospitality was amazing, with staff being great throughout the stay.
Location
9.84
Location is convenient, right off of a busy street.
Room Quality
9.29
Room was clean and spacious; however, some guests received different room types than booked.
Amenities
8.82
Basic amenities, but some guests expected more options, especially for breakfast.
Value for Money
8.78
Room price is considered high for the amenities provided, especially the breakfast selection.
Food and Beverage
8.33
Breakfast options were limited; no meat proteins available.
Overall Experience
9.3
The quality of stay was good but marred by cleanliness issues and lost hot water.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:15

Property Description

Welcome to Hampton Inn & Suites Mason City, IA!

Convenient Amenities: Enjoy the convenience of a 24-hour front desk, an ATM, and complimentary WiFi during your stay.

Family-Friendly Accommodations: Our hotel features spacious family rooms, perfect for a comfortable stay with your loved ones.

Prime Location: Located just 7 km from Mason City Municipal Airport, our hotel offers easy access for travelers.

Book your stay at Hampton Inn & Suites Mason City, IA for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCW

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 41.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 198 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
M
Melissa couple us
10
It was great!
Pros:

You had one staff member that was exceptional. Forgot his name but he walked with a cane. He greeted us and learned our names. He was extremely helpful and thoughtful with anticipating our needs.

2026-04-18 via Nuitee
S
Stephanie couple us
8
2026-04-09 via Nuitee
H
Hashim couple us
7
2026-04-02 via Nuitee
L
Lisa extended_group us
10
Perfect
Pros:

We stay every year for ghe Kite Festival, antiques and just relaxing in the room crafting. This year we asked for top floor because of past issues with kids above us rolling around on the stools early in the morning and late at night.. so we very much appreciate your accommodations of the top floor! We will see you again next year

Cons:

You need to rotate your mattresses.. Ideally people use the one side of the bed and it shows.. the opposite side of the bed is firm and comfy and the side in the wall space is sagged.

2026-02-26 via Nuitee
J
Ján family_with_children sk
8
Cons:

Rańajky

2026-02-11 via Nuitee
T
tom solo_traveller us
9
It was fine
Pros:

Breakfast was fine.

Cons:

No desk lamp in room. Dark corner

2026-01-21 via Nuitee
T
Tiffany extended_group us
9
2025-12-08 via Nuitee
J
Ján solo_traveller sk
9
2025-11-05 via Nuitee
R
Rob couple us
9
Pros:

Hospitality was amazing. Room was very clean and spacious.

Cons:

Elevator was a little noisy. That's really all I can come up with.

2025-10-19 via Nuitee
L
laura
8
Pros:

Very nice hotel, the water in the pool was freezing though

2025-10-10 via Nuitee
T
Tsq couple us
9
Overall quality stay.
Pros:

Breakfast was okay. Nothing special but ok.
Staff was great throughout the stay.
Spacious room.
Drawers in bath vanity great way to extend the area.
Overall upscale quality.

Cons:

Location and directions to front entrance.
Lost hot water for most of one day. Was promised an adjustment to our bill which didn't happen.

2025-09-30 via Nuitee
J
Jeffrey family_with_children us
9
2025-09-18 via Nuitee
L
Leslie partner
8
Pros:

I wasn’t happy with cleanliness of my bathroom. It had hair all over the floor and shower.

2025-09-03 via Nuitee
L
Lisa partner
8
Pros:

Sheets& standard size pillows do not feel or smell clean at all. King size pillows should be with king bed. Bathroom should be stocked with at least three towels instead of two.

The rest of the hotel was clean (public areas & outside).

2025-08-25 via Nuitee
T
Troy solo_traveller us
9
Everything was nice.i just noticed a few things I’msure it was partly because of the remodeling going on Ionly noticed
Pros:

Room and hotel smelled clean

Cons:

I found drywall dust on my mirror and the corner of the dresser. I also noticed coffee grounds on the back wall of the lower coffee slide out.

2025-08-13 via Nuitee
R
Ronda family
10
Pros:

no meat proteíns on breakfast bar - for the price of the room there should've been more than prepackaged eggs & salty canned gravy.

2025-08-10 via Nuitee
J
Jeanna family
8
Pros:

The location is right off of a busy Street. They were working on the outside of the hotel

2025-08-03 via Nuitee
L
Lawrence family
8
Pros:

held a late check in room, but the room smelled of very strong cleaning supplies in the main bedroom.

2025-07-30 via Nuitee
M
mary beth family_with_children us
8
Pros:

Clean and comfortable nice sized room

Cons:

I didn’t get the room I booked I asked for two queen room they over booked so I got one king

2025-07-22 via Nuitee
K
KAREL family
10
Pros:

Nice staff

2025-07-06 via Nuitee