Star Hotel Patong

Hotels
34/103-104 Prachanookhro Road , Patong , TH

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Rooftop pool
ATM/banking
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Last minute booking
Cons:
Limited parking
Expensive breakfast
No spa services
Old lumpy pillows
Stained pillow cases
Mouldy bathroom
Dirty kettle
Dirty looking bin
Smoking indoors
Verbal abuse

Categories

Cleanliness
4.7
Mixed reviews on cleanliness with mentions of dirty pool, stained pillowcases, and moldy bathroom.
Service
4
Poor service highlighted with instances of unresponsive reception, lost deposit, and verbal abuse from staff.
Location
6.7
Decent location but overshadowed by negative aspects such as the smell of smoke indoors.
Room Quality
2
Extremely low rating due to old, dirty, and poorly maintained room features.
Amenities
3
Scant amenities with complaints about outdated and unclean facilities.
Value for Money
2
Guests feel the price is exorbitant for the poor quality of services and accommodations provided.
Food and Beverage
5
Average rating for food and beverage services with mentions of expensive breakfast and limited options.
Overall Experience
2.3
Overall negative experience reported by guests, highlighted by various issues and poor customer service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:59

Property Description

Outdoor Pool and Bicycles Rental
Enjoy the outdoor pool and rent a bicycle to explore the surroundings.

Complimentary Amenities
Benefit from free Wi-Fi, a hair salon, and tour assistance during your stay.

Convenient Location
Centrally located near Patong Beach and Bangla Road, with easy access to nearby attractions.

Book your stay at Star Hotel Patong for a relaxing and convenient experience in Patong!

Important information:

* Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 4.7
Service: 4
Location: 6.7
Room Quality: 2
Amenities: 3
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2.3
V
Verified traveler self
10
Pros:

This hotel is situated in a corridor of hotels, shops and eateries which makes it very convenient and it is also in walking distance to beaches and night life. The hotel staff is friendly and helpful. Rooms are clean and quiet. Easy cheap shuttle booking service from hotel to airport in lobby around 200 baht. Very cost effective place to stay for the money. I would stay here again. I did not get a chance to check out the rooftop pool.

Upon arrival I did have to ask to be switched to a different room because there was a very loud noise coming from somewhere on my side of the hotel. I think it was another guests room door from across the hall dragging on the tile floor when opening and closing it, it was very loud and continuous and hurt my ears. There would have been no way for me to sleep. I tried looking around, but could not find out what the noise was or where it was coming from. The hotel receptionist was nice enough to immediately to move me to the other side of the hotel.

2019-09-13 via Nuitee
A
Anu
4
Star hotel
Pros:

Henkilökunta töykeää, deposit maksu 1000 ja perittävää keksitään vaikka lakanoista. Huone tunkkainen, ei ikkunaa.Henkilökunnalla tietämättömyyttä kuljetusten järjestelyssä, rahat peritään etukäteen.

2019-02-10 via Nuitee
F
Frank
8
Pros:

Prijs kwaliteit dik in orde

2018-03-07 via Nuitee
Z
Zineb
10
Patong star hotel
Pros:

Bra hotell, nära till allt, bra rum, bekväma sängar och stora badrum dock ganska slitna handdukar och fläckar på lakan

2018-02-25 via Nuitee
Y
yanisa
6
Pros:

โรงแรมสะอาดดี เจ้าหน้าต้อนรับดูแลอำนวยความสะดวกอย่างดี และแนะนำโปรแกรมเที่ยวที่ดี และแนะนำPackage ท่องเที่ยวที่ดีและคุ้มกับราคามากๆ

2017-09-09 via Nuitee
M
meimei
6
うーん。
Pros:

ホテルの従業員は皆無愛想です。
夜の担当者は、ホテル付近に住んでないから、パトンビーチ辺りの事は分からないと言って調べてもくれません。
部屋はキレイ、エレベーター付、お湯も出ます。バスタオルの貸し出しは1枚 THB100。
パトンビーチまでは徒歩圏内ですが、次はもう少しビーチまで近い所に泊まりますね。

2017-07-22 via Nuitee
F
fun loving
10
Fab location couldn't be more perfect .
Pros:

Fantastic spot fantastic staff fantastic value highly recommend ..

2017-06-03 via Nuitee
V
Verified traveler
8
Nice for 2 nights stay
Pros:

It was a good stay at Star Hotel Resort. However, the staff was a bit rude to us and not really helpful. The location was great and we liked our deluxe room with comfortable bed.

2017-05-15 via Nuitee
S
shanice
6
Nice staff, cold showers
Pros:

Loved the location. Walking distance to the market and 10 min walk to the beach however the hotel wanted you to rent a beach towel (others in the area gave them to the customers). The shower water was always cold- the front desk person checked and said it was warm but it wasn't. Average hotel. Hotel staff friendly and spoke English. Find your excursions through the beach- it's cheaper and you can negotiate more. The phi phi island/ James Bond tours were rushed (only 20 minutes at each island) as a heads up. Clean rooms.

2017-01-22 via Nuitee
G
Guy
8
Nice and quiet
Pros:

I really liked the 4 nights i stayed here. The room was big, comfortable and clean. The rooftop pool is very good with hardly anyone else using it. I also enjoyed the distance it was from the centre of Patong. Although there is some nice restaurant and cafes closeby. It's only about a 10 minute walk to the beach and centre of Patong. Overall I would definitely stay here again

2016-12-30 via Nuitee
G
Geoffrey
8
Pros:

Its good hotel for the price 700 bahts for 2 night 2 people very friendly staff would stay here again

2016-10-30 via Nuitee
S
strikecyc
8
Great location
Pros:

10 min walk to bangla road and 5 min walk to patong beach. Staff was friendly n helpful. A bit hard to find the hotel but overall was ok. Will recommend this hotel n come back again.

2016-09-05 via Nuitee
V
Verified traveler
2
Bed bugs
Pros:

I had 3 night booked both rooms over 2 nights both rooms had bed bugs in the bed didn't stay the 3rd night due to this issue pool was green but staff were nice they tried to fix issue no refund offered

2016-08-23 via Nuitee
A
Ahmad
6
Rude Staff
Pros:

Location is good, not exactly in the heart of Patong, but not far from it either. It was a 20 minutes walk to Bangla road, and about 10-15 minutes to the beach. Food market was just nearby.

My first day of staying here was good. I was checked in by the Italian owner, who happens to be a very nice and helpful man. I stayed in a deluxe room.

Things went unexpectedly bad the second day though, when I booked a standard room online. The owner's wife was incredibly rude and aggressive. I was about to walk out and stay somewhere else if the Italian owner hadn't intervened.
Standard room was not as comfy as deluxe room. Bed was old and Wifi signal was weak.

2016-08-14 via Nuitee
J
James
8
Clean and Comfortable Room for a Good Price!
Pros:

The staff were friendly and helpful. The room cleaned daily - no problems!

I'd like to make 2 small suggestions to ensure guest satisfaction, 1) A shower curtain 2) A bedside clock other than that extremely enjoyable stay.

Will come back again!

2016-08-08 via Nuitee
V
Verified traveler
10
Lovely hotel
Pros:

Lovely hotel with excellent room service. Staff are very friendly and helpful. Only a 10 minute walk to Patong beach and 15 minutes to the main nightlife down Bangla Road. Only 300 bahts for a Tuc Tuc home.

2016-08-07 via Nuitee
S
Shaun
8
Amazing value for money!
Pros:

Basic accommodation. Very clean, friendly helpful staff and my room had air con that actually worked properly. I paid $16AUD for a deluxe room (low season rates) which was large with decent bathroom. Great value for money and very happy.

2016-07-19 via Nuitee
J
Julia
10
very convenient
Pros:

positive

2016-07-09 via Nuitee
N
Neeli
8
Great value
Pros:

Close walk to beach. Great market and food close by!

2016-07-08 via Nuitee
J
Julia
10
Great location, superb value
Pros:

Had an issue initially that was resolved swiftly. Front desk very approachable and helpful.Great location with wide range access to local shops, market, spas and nightlife. Hotel clean and open space lobby. Wi-Fi strong. Daily towel change

2016-06-05 via Nuitee