Holiday Inn Galveston Island by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.3 (394 reviews)
7220 Broadway Street , Galveston , us
+1 281-559-1915

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Peaceful location
Cons:
Lack of breakfast options
Cleanliness issues
Extra charges on facilities

Categories

Cleanliness
7.01
Room had a musky odor, restroom could've been cleaner, and there were blood stains found.
Service
8.48
Staff was friendly and attentive, highlighted by excellent service from Sandra.
Location
8.52
The hotel was peaceful and had a good location, meeting expectations.
Room Quality
7.47
Beds were comfortable for most, but some reports of dampness and odors in the room.
Amenities
6
Breakfast options were limited, and there was a charge for a normally free breakfast.
Value for Money
7.96
Room size was good, but additional charges for amenities were a drawback.
Food and Beverage
5.51
Breakfast was poorly reviewed, with complaints about food quality.
Overall Experience
7.48
Stay met expectations but lacked in several areas including cleanliness and breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:54

Property Description

Convenient Location in Galveston, Texas

Modern Amenities for Comfort
Experience air-conditioned rooms with private bathrooms, flat-screen TVs, and coffee machines. Some rooms offer sea views and a seating area, ensuring a relaxing stay.

Leisure and Business Facilities
Enjoy the outdoor pool, fitness centre, and on-site laundry facilities. Need to work? Utilize the business centre. With a 24-hour front desk and parking for oversized vehicles, your convenience is our priority.

Ready to experience Galveston? Book your stay at Galveston Inn & Suites Hotel now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

7.3
Based on 394 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 6
Value for Money: 7.96
Food and Beverage: 5.51
Overall Experience: 7.48
N
NIsar • couple • pk
3
Terrible
2026-08-05 • via Nuitee
D
Diana Goroh • family_with_children • us
1
Pros:

Bad

Cons:

Na

2026-08-04 • via Nuitee
J
Johana • extended_group • us
1
2026-08-03 • via Nuitee
P
Paul • couple • us
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-08-02 • via Nuitee
M
M • couple • in
4
This Hotel is not next to the beach, inaccurate description online
Pros:

Staff were courteous and polite

Cons:

Bad smell in the entire hotel and room, bed bugs

2026-07-24 • via Nuitee
K
Kendra • family_with_children • us
10
It was safe and clean
Pros:

It was safe and clean

Cons:

Breakfast is NOT complementary

2026-07-23 • via Nuitee
J
Jeri • solo_traveller • us
10
Exceptional
Pros:

Clean, friendly and the best hand soap, body wash, shampoo and conditioner I’ve ever seen in a hotel in my life. The bed was so comfortable and great quality linens and comforter. The staff was also great.

Cons:

NA

2026-07-23 • via Nuitee
J
JENNIFER • solo_traveller • us
10
Loved our stay here
Pros:

We lived the staff. Very kind during check in. The room was spacious. Everything was clean and comfortable.

Cons:

The location was a little away from everything, but this will not deter me from staying again.

2026-07-21 • via Nuitee
P
Price • family_with_children • us
1
Nothing like it looks on line when booking the place need help
Pros:

Location

Cons:

Everything

2026-07-20 • via Nuitee
H
Hellebust • couple • no
4
2026-07-19 • via Nuitee
R
Rachel • family_with_children • us
8
2026-07-18 • via Nuitee
M
Maja • couple • au
3
Overpriced and awful
Pros:

Staff were friendly but other than that it was awful

Cons:

Location close to highway and can’t walk anywhere , very bad damp/mold smell, noisy aircon, dated, didn’t feel clean, way overpriced

2026-07-18 • via Nuitee
T
Taylor • couple • us
5
Not great and I got in trouble with my wife for booking the place wont be back. And she has already posted a review with
Pros:

Right off highway so you can get back on the road asap

Cons:

No free breakfast
i was over charged and no manager has called since
Room had mold

2026-07-14 • via Nuitee
G
gandhi • solo_traveller • us
7
2026-07-14 • via Nuitee
J
John • family_with_children • us
6
Comfortable and easy to get to
Pros:

Overall the hotel was clean and we did get to check in a little early being that we drove over 6 hours to get there

Cons:

The check ion time 4 o clock is too long of a wait and plus you have to put your plates on hold especially if you are coming from out of town

2026-07-13 • via Nuitee
W
Wiggins • solo_traveller • us
5
Pros:

The room it's self was nice.

Cons:

As soon. As I opened the room door a moldy mildew smell hit me in the face. The carpet was damp. The air conditioner barely worked.

2026-07-13 • via Nuitee
A
Amy • couple • us
10
2026-07-12 • via Nuitee
M
Monica • couple • us
10
Not easy to get to Walmart walking distance
Pros:

Perfect easy to get to for a cruise

Cons:

No complain

2026-07-06 • via Nuitee
A
Alma • couple • us
7
Very disappointed that it said full breakfast was included and when I got there I had to pay extra
Pros:

Clean, friendly staff

Cons:

Breakfast wasn’t included when advertised as if it were.

2026-07-05 • via Nuitee
S
Sergio • solo_traveller • us
8
2026-06-30 • via Nuitee