Hotel Imperial Saltillo

Hotels
•
Independent
6.2 (49 reviews)
Blvd. Venustiano Carranza 3800, Villa Olimpica, Saltillo, COAH, 25230 , Saltillo , MX
52-844-4150011

listing image 1
Show all photos

Facilities

Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Concierge service
Wheelchair accessible
Picnic area
ATM/banking
See all facilities

Review Highlights

Pros:
Good service
Nice location
Cons:
Old and outdated decor
High prices for quality

Categories

Cleanliness
4.3
Rooms are described as extremely old and in terrible condition.
Service
8.8
The service was positively mentioned as good.
Location
8.8
The location was noted favorably with good restaurants nearby.
Room Quality
4.3
Rooms are described as extremely old and in terrible condition.
Amenities
6.3
The amenities were mentioned as lacking and charged extra fees not advertised.
Value for Money
5.3
The price was considered high for the condition of the rooms.
Food and Beverage
5.3
Very few appetizing options in the restaurant.
Overall Experience
6.5
Mixed feelings due to outdated rooms and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:48

Property Description

Spectacular Views and Convenient Amenities

Indulge in the picturesque views from the terrace and gardens, and enjoy complimentary wireless internet access. Benefit from concierge services, gift shops, and wedding services along with easy access to nearby attractions through the area shuttle.

International Dining Experience

Relish lunch or dinner at La Greca, offering delectable international cuisine, or opt for room service. Unwind with a drink at the bar/lounge and savor a cooked-to-order breakfast for a fee.

Comfort and Connectivity

Stay in one of the 72 air-conditioned rooms with private balconies, microwaves, and minibars. Stay connected with free Wi-Fi and unwind with cable programming. The hotel also features a business center, airport shuttle, and free parking.

Book now to experience the perfect blend of comfort and convenience at Hotel Imperial Saltillo.

Important information:

  • The seasonal pool will be open from April 12 to September 14.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLW

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6.2
Based on 49 reviews
Cleanliness: 4.3
Service: 8.8
Location: 8.8
Room Quality: 4.3
Amenities: 6.3
Value for Money: 5.3
Food and Beverage: 5.3
Overall Experience: 6.5
J
Joseph
6
Old and outdated decor
Pros:

Stayed in a hotel room. Lights went out and there was no backup system. Lights came back on sometime after midnight. Restaurant has very few appetizing options. Included breakfast option not a bargain. Luckily there are good restaurants nearby. Was charged extra for something not advertised similar to a resort fee

2025-08-14 • via Nuitee
V
Veronica
8
Pros:

Muy buena atención y ubicación.
Algunas habitaciones necesitan remodelación.

2025-07-27 • via Nuitee
O
Oscar
4
Nada del Otro Mundo
Pros:

Extremadamente viejas las instalaciones o mejor dicho las habitaciones. Afuera los jardines muy bonitos y muy bien cuidados.
Pero las habitaciones en estado terrible y viejas ; muy caro paro que lo son las habitaciones.

2025-07-25 • via Nuitee
A
Adriana • friends
2
Pros:

Hotel horrible, huele feo, no dan jabón, la alberca horrible y fría, el desayuno pésimo, no me gustó nada

2025-07-08 • via Nuitee
E
Ernestina
8
Pros:

I enjoyed some of the views and the gardens. I would suggest to medernize their rooms, but my experience was enjoyable

2025-06-03 • via Nuitee
A
alejandro javier
10
Pros:

Excelente

2025-05-11 • via Nuitee
A
Ana Alicia
2
Pros:

No pude quedarme en el hotel, por qué a pesar de tener la reservación confirmada no tenían habitaciones

2025-05-04 • via Nuitee
L
Luis
10
Pros:

Todo perfecto, solo que no funciona el wifi

2025-04-24 • via Nuitee
L
Luis
8
Pros:

Muy bien

2025-04-06 • via Nuitee
A
Amalia • friends
2
Pros:


No prendían los focos. Alfombra sucia

2024-06-17 • via Nuitee
A
Agustin • friends
8
Pros:

Buena localización

2024-05-02 • via Nuitee
M
MaTeo
2
Pros:

Mala atención

2024-04-08 • via Nuitee
J
Juan
4
Pros:

The air conditioner didn't work. The staff was unable to help me during my visit. It's complicated to arrive at your room because of the lack of signs.

2024-03-20 • via Nuitee
R
Rosario
4
Pros:

Le falta mucho mantenimiento

2023-11-21 • via Nuitee
V
Vanessa
10
Pros:

Todo excelente

2023-10-20 • via Nuitee
F
Fabiola Ma. Jimenez • family
10
Pros:

El lugar es agradable y familiar

2023-10-15 • via Nuitee
J
Jacy • family
4
Pros:

Mal servicio en instalaciones. No funcionan las lámparas en habitación, ni tv ni agua caliente. Muy mala experiencia

2023-10-04 • via Nuitee
J
Julia • family
6
Pros:

En general bien, el restaurante muy malo, no es bufet, cierra temprano y no está rico.

2023-10-01 • via Nuitee
J
Jesús • friends
10
Pros:

Excelente lugar

2023-08-19 • via Nuitee
O
Olga
8
Pros:

Mi reservacion no estaba en la lista pero aun asi me dieron las habitaciones

2023-08-17 • via Nuitee