Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Cleanliness issues
Poor food quality
Amenities lacking maintenance

Categories

Cleanliness
6.24
Several reviews mentioned issues with cleanliness, such as dirty bathrooms and pest problems.
Service
9.41
Positive remarks about staff attentiveness and kindness were frequently noted.
Location
9.25
Reviews consistently praised the hotel's convenient location.
Room Quality
7.7
Room quality was mixed; some complaints about size and comfort of beds were mentioned.
Amenities
7.23
In general, amenities were described positively, but specific areas like the pool received negative feedback.
Value for Money
7.49
Some reviews stated that the value didn't match the experience, particularly regarding food and service.
Food and Beverage
6.74
Several guests reported poor dining experiences and issues with food quality.
Overall Experience
9.11
Overall satisfaction was generally positive, although some guests experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:24

Property Description

Luxurious Outdoor Pool and Spa Bath
Hotel Arujá boasts a large outdoor pool with comfortable outside furniture, perfect for relaxing under the sun. Selected rooms even offer a luxurious spa bath for ultimate relaxation.

Delicious Breakfast Buffet and Restaurant
Start your day right with a fine daily breakfast buffet featuring a variety of fresh fruits, breads, and cold meats. Indulge in regional and international specialties at the hotel's restaurant, accompanied by a selection of drinks.

Abundance of Recreational Facilities
From a communal sauna and hot tub to a games room and fitness center, Hotel Arujá ensures a memorable stay. Additionally, benefit from the convenience of a 24-hour front desk and ironing service.

Experience comfort and convenience at Hotel Arujá. Book now to enjoy a delightful stay with top-notch amenities.

Important information:

Please note that minors must show a valid ID. If unaccompanied of their parents, a notarized authorization is required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for R$ 160 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 249 reviews
Cleanliness: 6.24
Service: 9.41
Location: 9.25
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.49
Food and Beverage: 6.74
Overall Experience: 9.11
R
rocha • solo_traveller • br
9
Pros:

Hotel mto bom

2026-07-19 • via Nuitee
R
Raul Henrique • family_with_children • br
8
Vale muito a pena se hospedar no hotel, localização, limpeza, atendimento, super recomendo.
Pros:

Café da manhã, atendimento de todos, desde a equipe da recepção, o senhor do estacionamento e o pessoal do café da manhã. A localização também, excelente.

Cons:

Falta de toalhas de rosto e tamanho do quarto.

2026-07-19 • via Nuitee
Y
Yago • couple • br
10
2026-07-18 • via Nuitee
F
Francisca Do Espírito Santo • solo_traveller • br
9
Pros:

Café da manhã, equipe atenciosa, quartos pequenos, porém confortáveis e modernos, roupas de cama limpas.

Cons:

Iníciamos com uma tv sem ser smart, o que acredito que deveria já ser uma realidade em todos os quartos. Porém após pedir pra trocar de quarto, chegamos e haviam trocado nossa tv por uma smart. Realmente um olhar voltado ao hóspede. 🤩

2026-07-17 • via Nuitee
A
Angela • solo_traveller • br
10
Pros:

Lugar tranquilo

2026-07-15 • via Nuitee
J
Josiane Mitiko • couple • br
7
2026-07-15 • via Nuitee
P
PAULO • solo_traveller • br
10
Surpreendente
Pros:

Excelente. Surpreendente. Café da manhã sensacional. Limpeza fantástica.

Cons:

A aquisição de itens do restaurante ter pagamento prévio e não no check out.

2026-07-14 • via Nuitee
D
Diego Augusto • solo_traveller • br
10
2026-07-11 • via Nuitee
R
Rogerio • solo_traveller • br
9
Pros:

Limpeza, café da manhã, chuveiro, aparelhos de ginástica, piscina, funcionários prestativos e educados, horário do check-out.

Cons:

Espaço do banheiro.

2026-07-11 • via Nuitee
A
Alexandre • extended_group • br
10
Além do que esperava.
Pros:

Atendimento de todos muito bom pessoalmente e por telefone, meninas da recepção gentis e simpáticas, há um Sr. mensageiro que lamentavelmente esqueci o nome mas que é um doce. Recebi serviço que hotéis com amis estrelas não prestam, como por exemplo a troca de minha bagagem de apartamento. Café da manhã também completo, fresquinho e saboroso.

2026-07-09 • via Nuitee
R
Rafał • couple • pl
10
2026-07-08 • via Nuitee
B
Bruno • couple • br
10
Ótima localização e café excelente
Pros:

Café da manhã

2026-07-06 • via Nuitee
A
Alexandre • solo_traveller • br
10
2026-07-04 • via Nuitee
S
SANDRA • solo_traveller • br
10
2026-07-04 • via Nuitee
C
Claudia Hitomi • solo_traveller • br
7
2026-07-03 • via Nuitee
L
Luciana • family_with_children • br
9
Muito bom
Cons:

Falta de elevador

2026-07-02 • via Nuitee
I
Ikeda • family_with_children • br
10
2026-07-02 • via Nuitee
P
Pedro Augusto • couple • br
8
Ótimo custo benefício e café da manhã muito bom.
Pros:

Café da manhã muito bom

Cons:

7o andar com pouca pressão no chuveiro e demora para água quente.

2026-07-02 • via Nuitee
L
Lonciana • solo_traveller • br
10
2026-07-02 • via Nuitee
M
Maria Zilda • extended_group • br
10
Minha estadia foi ótima!
Pros:

Como fui para um casamento, minha estadia foi rápida. Mas gostei que o hotel atendeu a tudo que precisava.

Cons:

Não há pontos negativos

2026-06-29 • via Nuitee