Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Cleanliness issues
Poor food quality
Amenities lacking maintenance

Categories

Cleanliness
6.24
Several reviews mentioned issues with cleanliness, such as dirty bathrooms and pest problems.
Service
9.41
Positive remarks about staff attentiveness and kindness were frequently noted.
Location
9.25
Reviews consistently praised the hotel's convenient location.
Room Quality
7.7
Room quality was mixed; some complaints about size and comfort of beds were mentioned.
Amenities
7.23
In general, amenities were described positively, but specific areas like the pool received negative feedback.
Value for Money
7.49
Some reviews stated that the value didn't match the experience, particularly regarding food and service.
Food and Beverage
6.74
Several guests reported poor dining experiences and issues with food quality.
Overall Experience
9.11
Overall satisfaction was generally positive, although some guests experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:24

Property Description

Luxurious Outdoor Pool and Spa Bath
Hotel Arujá boasts a large outdoor pool with comfortable outside furniture, perfect for relaxing under the sun. Selected rooms even offer a luxurious spa bath for ultimate relaxation.

Delicious Breakfast Buffet and Restaurant
Start your day right with a fine daily breakfast buffet featuring a variety of fresh fruits, breads, and cold meats. Indulge in regional and international specialties at the hotel's restaurant, accompanied by a selection of drinks.

Abundance of Recreational Facilities
From a communal sauna and hot tub to a games room and fitness center, Hotel Arujá ensures a memorable stay. Additionally, benefit from the convenience of a 24-hour front desk and ironing service.

Experience comfort and convenience at Hotel Arujá. Book now to enjoy a delightful stay with top-notch amenities.

Important information:

Please note that minors must show a valid ID. If unaccompanied of their parents, a notarized authorization is required.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for R$ 160 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 198 reviews
Cleanliness: 6.24
Service: 9.41
Location: 9.25
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.49
Food and Beverage: 6.74
Overall Experience: 9.11
R
romeiro • family_with_children • br
4
Nso voltaria
Pros:

Retaurante e do manobrista sr eliasar

Cons:

Funcionarios mau educados e despreparados

2026-05-06 • via Nuitee
C
Carolina Valentim • couple • br
10
2026-05-04 • via Nuitee
F
Fabrizio • solo_traveller • br
8
2026-05-04 • via Nuitee
M
Mário • solo_traveller • br
8
Não retornaria.
Pros:

Café da manhã, a recepção

Cons:

Falta toalha rosto, barulho de aeronaves,TV sem acesso a filmes, geladeira sem suprimento de água e copos.estacionamento muito estreito, sem carregador de bagagem na saída.

2026-05-04 • via Nuitee
A
Ana Cristina Kamel • solo_traveller • br
10
Pros:

Ótimo Hotel!!Café da manhã muito variados!!Funcionarios muito receptivos e educados!!!

Cons:

Tudo a contento

2026-04-30 • via Nuitee
N
Nelieli • solo_traveller • br
10
2026-04-28 • via Nuitee
V
Vitor • family_with_children • br
10
2026-04-23 • via Nuitee
A
Adriana • couple • br
7
2026-04-23 • via Nuitee
M
Marcio • family_with_children • br
6
A estadia foi funcional, café da manhã superou expectativa, é bonito e os funcionários muito gentis.
Pros:

Café da manhã, banheiro e cordialidade dos funcionários

Cons:

Tinha uma barata no quarto, uma obra barulhenta e o colchão da cama de casal precisa ser substituído.

2026-04-21 • via Nuitee
T
Talita • couple • br
8
2026-04-20 • via Nuitee
C
Clayton • family_with_children • br
9
Pros:

Quarto confortável, limpo, café da manhã muito bom e servido em horário bem amplo.

2026-04-19 • via Nuitee
S
Silva • solo_traveller • br
10
Pros:

De tudo, desde a recepção do Sr que ajuda com as malas e depois guarda o veículo no estacionamento.
Aliás, da última vez que estivemos no hotel, estavam realizando uma reforma e ficou totalmente diferente a entrada, muito melhor.
Um bom café da manhã, com reposição rápida na mesa conforme iria acabando.

Cons:

Nada a reclamar.

2026-04-13 • via Nuitee
F
Fabrizio • solo_traveller • br
8
2026-04-08 • via Nuitee
M
Motta • extended_group • br
9
2026-04-07 • via Nuitee
D
Daniel R de Melo • solo_traveller • br
7
Cons:

Internet não funciona!

2026-04-03 • via Nuitee
G
Gilberto • couple • br
1
Cons:

Atendimento pessimo

2026-04-01 • via Nuitee
S
Silva Miki • family_with_children • br
8
Boa, satisfeita.
Pros:

Atenção e educação da equipe com os hospedes. Estacionamento.

2026-03-31 • via Nuitee
G
GILVAN-OST • extended_group • br
9
Uma boa estadia !!!
Pros:

Cordialidade, bom espaço no quarto e um ótimo café da manhã.

Tem um bom chuveiro e as camas confortáveis. O silêncio no quarto foi algo espetacular.

Cons:

A internet é razoável, e eu achei a limpeza do quarto ficou um pouco a desejar. O frigobar estava com a parte do congelador totalmente obstruída por gelo e tinha fio de cabelo na parte interna da porta do frigobar.

2026-03-28 • via Nuitee
A
Andréa • couple • br
9
2026-03-22 • via Nuitee
H
Hugo Américo • couple • br
7
Muito bom
Pros:

O café da manhã é a piscina

Cons:

O barulho que vem da estrada, seria importante colocar janelas anti ruído

2026-03-16 • via Nuitee