Hotel Sardonyx Ueno

Hotels
8.2 (3361 reviews)
Taito-ku Ueno 6-6-7 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Poor breakfast quality

Categories

Cleanliness
7.91
Some reviews mention dirty carpets and issues with smells, reflecting lower expectations.
Service
9.38
The staff is described as very helpful and efficient, indicating strong service quality.
Location
9.42
Multiple reviews highlight a great location, close to transit and shops.
Room Quality
7.37
Rooms are frequently mentioned as small and poorly designed compared to expectations.
Amenities
8.4
Basic amenities are available, but included breakfast is often criticized.
Value for Money
7.86
Some reviews mention that the price might not match the room size and service quality.
Food and Beverage
6.91
Reviews frequently mention poor breakfast quality and limited options.
Overall Experience
8.38
Summarized guest feelings highlight a reasonable stay, though with noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Modern Comfort and Convenience

Hotel Sardonyx Ueno offers modern comfort with free Wi-Fi, LCD TVs with international channels, and en suite bathrooms with shower attachments.

Perfect Location for Exploring

Conveniently located near Ueno Park, Ameyoko Market, and various subway stations, the hotel provides easy access to Tokyo's top attractions within minutes.

Convenient Amenities

Guests can enjoy a complimentary set-menu breakfast, laundry facilities, and even Italian dining options at Cafe Italian Tomato.

Book your stay at Hotel Sardonyx Ueno for a seamless blend of convenience and comfort during your Tokyo adventures.

Important information:

The free breakfast is served between 06:45-09:45. Guests can choose from among breakfasts featuring toast, a hot dog,pancakes. Each breakfast also comes with minestrone soup and coffee or tea.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 3361 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.38
M
Mustapha • family_with_children • fr
6
2026-05-09 • via Nuitee
V
Valentina • couple • it
9
Pros:

Posizione top, pulizia giornaliera della stanza

Cons:

Colazione limitata

2026-05-09 • via Nuitee
H
Hsiuying • couple • tw
10
2026-05-08 • via Nuitee
E
Eugenio • family_with_children • it
8
Buona soluzione per il quartiere di UENO
Pros:

La posizione dell'Hotel rispetto al quartiere, alle fermate della metropolitana, ed al parco UENO. La cordialità dello staff alla reception.

Cons:

La colazione può essere migliorata.

2026-05-07 • via Nuitee
E
Eva • extended_group • ca
9
Good base for exploring Tokyo
Pros:

Location was excellent. Close to Ueno station and shopping areas. Rooms were quiet.

Cons:

Very limited breakfast options.

2026-05-07 • via Nuitee
R
Renata Campanari • solo_traveller • es
7
Todo bien, el desayuno inútil
Pros:

La habitación es muy pequeña, pero bien. Tal como en la foto. El desayuno más que pobre... Cuatro opciones y a las 9 de la mañana ya se quedaban sin huevo, asique las opciones se reducen a tres ..
Pan y café... Nada de buffet. Poco y más que básico

Cons:

El desayuno. Muy pobre... No hay opción sin pan. A las 9 de la mañana ya se quedan sin huevo y no hay más opción que unos pancakes.

2026-05-06 • via Nuitee
N
noomzila • family_with_children • th
8
โรงแรมทำเลดี เดินไม่ไกลจากสถานี ติดตลาดอเมโยโกะ เดินทางสะดวก
Pros:

อาหารเช้าง่ายๆ แซนวิส ขนมปังกาแฟ โอเคอยู่ครับ

2026-05-06 • via Nuitee
R
Renata Campanari • solo_traveller • es
7
Buena ubicación, desayuno muy pobre
Pros:

Habitaciones pequeñas, pero tal como se anuncian, con todos los servicios. Todo muy bien, excepto el desayuno. Muy pobre. Poco variado. No es buffet. Y solo 4 opciones de bocadillos con pan. Café y pan. No más.
Por el resto, todo bien

Cons:

El desayuno, muy pobre. Solo opciones de pan o bollería. Nada más. No es buffet

2026-05-06 • via Nuitee
L
LORENZO • couple • it
8
Pros:

La posizione e’ ottima e lo staff efficiente e cordiale

Cons:

L’area dedicata alla colazione (buonissima anche se con poca scelta) un pochino stretta

2026-05-05 • via Nuitee
E
Edwin • solo_traveller • us
7
2026-05-05 • via Nuitee
L
Leonardo M. • family_with_children • jp
6
Um quarto um pouco mais limpo
Pros:

Localização e preço

Cons:

Limpeza, toalha estava suja, tinha poeira na acomodação

2026-05-05 • via Nuitee
A
Atef • family_with_children • ca
8
2026-05-04 • via Nuitee
K
Keith • couple • au
8
2026-05-04 • via Nuitee
S
Suyanee • couple • th
10
2026-05-04 • via Nuitee
Y
YIJYUN • extended_group • tw
9
2026-05-03 • via Nuitee
C
Christelle • solo_traveller • fr
8
Pros:

La localisation

Cons:

Le petit déjeuner

2026-05-02 • via Nuitee
G
Grazia • solo_traveller • it
3
Pros:

Posizione

Cons:

Colazione, camera

2026-05-01 • via Nuitee
M
Mateja • extended_group • si
8
Good values for money for few days
Pros:

Nice location, clean, very pleasant staff

Cons:

Very small room, small variety of food for breakfast

2026-04-30 • via Nuitee
R
REIKO • family_with_children • jp
9
2026-04-29 • via Nuitee
S
Short Ribs • solo_traveller • th
10
2026-04-29 • via Nuitee