Citadines Fusionopolis Singapore

Hotels
Citadines
8.1 (315 reviews)
3 Fusionopolis Way, Symbiosis Tower , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Fax/photocopying
Ironing service
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Cons:
Cleanliness issues
Old furnishings
Service lapses at the front desk

Categories

Cleanliness
6.56
There were instances of cockroaches and lizards, and the unit was noted to be old and worn out.
Service
9.03
Housekeepers were friendly and exceptionally helpful, though front desk service had issues.
Location
8.57
Convenient location with access to metro and shops, although noted as being far from the center.
Room Quality
7.52
Felt old and required better maintenance, with limited kitchen utensils.
Amenities
8.55
Included good facilities and a washing machine; however, some conveniences were missing.
Value for Money
8.01
Overall good value but not cheap, worth the money based on the amenities.
Food and Beverage
8.06
Nearby restaurants and food outlets; however, limited options post evening.
Overall Experience
8.53
Despite some issues, it was a generally good experience, and the staff's helpfulness was appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:29

Property Description

Stylish Lofts with Fully Equipped Kitchen
Citadines Fusionopolis Singapore offers stylish lofts with fully equipped kitchens, perfect for guests looking for a comfortable and convenient stay. The modern lofts feature a living room, dining area, and a well-equipped kitchen with a coffee machine and stove, providing the feeling of a home away from home.

Convenient Location and Amenities
Conveniently located at the doorstep of one-north MRT Station, guests have easy access to explore the city. The residence is also close to Rochester Park and Holland Village, offering a variety of dining and entertainment options. Additionally, with a supermarket, food court, bistros, and restaurants available in the adjoining complex, guests can enjoy everything they need within reach.

Balcony Overlooking the City
Situated from the 17th floor, each loft at Citadines Fusionopolis offers a balcony overlooking the city, providing stunning views and a relaxing atmosphere. Whether guests are traveling for business or leisure, the scenic city views add an extra touch to their stay.

Experience the perfect blend of comfort and convenience at Citadines Fusionopolis Singapore. Book now for an unforgettable stay!

Important information:

Please present the same credit card used to guarantee your booking when checking in/ making payment at the serviced residence. Please note that serviced residence may contact the cardholder for verification purposes. Please note that all guests need to provide a valid ID at check-in. Please note housekeeping is only available 3 times a week, excluding Sundays and Public Holidays.

Please be informed that there will be an annual power shutdown on 15 November from 23:00hrs to 16 November 2025 07:00hrs. The power supply including air-conditioning, Wi-Fi and hot water supply will be affected.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 129.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 315 reviews
Cleanliness: 6.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
A
Anecita Gigi family_with_children nz
6
good
Pros:

Room was excellent
Location excellent but difficult to find and even the taxi driver not familiar with where the apartments were actually located inside a shopping mall. Did not help when the afternoon staff on did not answer the phone to clarify where to go. she told us she did not answer as she was serving another customer (called four times). I was thinking at that time that the booking must have been a fraud.

Staff members not very helpful but the morning person was very good.

Cons:

When I request to be transferred to Fusionopolis Science Centre as I may an error in booking (both called Fusionopolis, the manager should have been consulted to allow flexibility as I am not from Singapore and was genuinely attending a conference at NUS. This was not considered and I am very disappointed as I had to take the taxi when I could have walked to and from the conference venue.

2026-03-05 via Nuitee
V
Valentin Angelov Ivanov couple bg
10
Perfect stay
Pros:

Great location. Everything you need is in the building or nearby. Transport right next door. Dining and supermartket in the building. Amazing views and quiet suroundings. Great bed, great batchroom, all was excellent.

Cons:

Nothing to complain

2026-02-12 via Nuitee
E
Emily family_with_children my
9
2026-01-25 via Nuitee
S
SARAN couple gr
7
2026-01-15 via Nuitee
N
Nur Afisza couple sg
8
2026-01-09 via Nuitee
S
Susan LSG family_with_children sg
9
2026-01-02 via Nuitee
S
SHAUN solo_traveller sg
7
2025-12-29 via Nuitee
S
SHAUN solo_traveller sg
8
A "home away from home"
Pros:

The room had an unblocked view and at the same time gave us a feeling of a "home away from home"!

Cons:

Some of the facilities within the unit viz. The bathroom were dated. We found a few cockroaches and on one occasion a small lizard inside the bathroom. We had to then request the staff to remove them. Also, the shower cubicle would leak often till it was rectified by the staff. For some reason the water pressure in the bathroom was very low leading to difficulties in the uagd of that toilet..but...surprisingly the bathroom in room upstairs (it was a loft/ duplex unit) the water pressure was good.

2025-12-29 via Nuitee
J
Jasmine family_with_children sg
8
Overall convenient and friendly stay for family
Pros:

Surrounding amenities was good

2025-12-29 via Nuitee
E
Emily family_with_children my
9
2025-12-29 via Nuitee
O
Onyinye family_with_children ng
3
2025-12-24 via Nuitee
A
Andreas solo_traveller ch
9
Alle Erwartungen wurden erfüllt
2025-12-09 via Nuitee
R
Rohit solo_traveller in
10
2025-12-04 via Nuitee
S
SHAUN family_with_children sg
8
2025-11-30 via Nuitee
S
SHAUN family_with_children sg
8
A very homely and a good stay.
Pros:

The unit layout
The front desk staff services
Access to the shopping mall and the MRT

Cons:

Bathroom interiors and the facilities provided inside it

2025-11-25 via Nuitee
S
Stefan solo_traveller de
10
2025-11-17 via Nuitee
I
Isabel couple be
9
Great place to stay!
Pros:

Comfortable appartment. Free water (dispenser in corridor and jar in the room). Washing machine and drying rack. Terrace, opened on demand (maybe some people are afraid due to height?), I was very happy with terrace. All needed was available in appartment. Metro is in the same building, there is also a small mall with few resto's in the building and with great department store (lower floor) where you can find everything. When coming out of the metro, there is also a 7/11. 2 bathrooms in appartment. Not cheap but worthed the money, highly recommend and would defenitely come back.

Cons:

The appartment is a bit outside of the centre. However with the convenience of metro in the same building we got everywhere easily by metro. Quick, in 25 mins we were in the centre, needed 1-2 changes (easy metro and very good coverage).

2025-11-16 via Nuitee
N
Nurul couple sg
10
2025-11-14 via Nuitee
M
Markos solo_traveller gr
6
Pros:

Loft, view

Cons:

Felt old. Espresso machine in the room would have been nice, wifi was bad

2025-11-14 via Nuitee
S
Saleh solo_traveller sa
7
2025-11-13 via Nuitee