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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Sauna
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Currency exchange
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Private check-in/check-out
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Concierge service
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Amenities
Hotel Nikko Suzhou offers a range of luxurious amenities including an indoor pool, sauna, and a fitness centre. Guests can unwind and relax during their stay, ensuring a comfortable and enjoyable experience.
Modern Comforts
Each room at the hotel is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. The modern comforts provided in the rooms guarantee a pleasant stay for all guests.
Convenient Location
Conveniently located in Suzhou, Hotel Nikko Suzhou is close to popular attractions such as Hanshan Temple and Lingering Garden. With free bikes available for guests and easy access to the airport, the hotel offers convenience for travelers.
Experience luxury and comfort at Hotel Nikko Suzhou. Book your stay now for an unforgettable experience.
Welcome drinks are offered at the lobby lounge (public holidays excluded).
Due to the recent epidemic situation, part of the property’s facilities will be closed from 27 January: Qingri Restaurant and the executive lounge.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for CNY 350 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everything. This is a very lovely hotel. The rooms are even nicer than the photos. The lighting in the room is very good, the bathroom spacious with double sink and lots of counter space. Our room has a separate large closet to put our luggage that we could get dressed in. The breakfast was excellent. The location is great, next to a subway station, a mall with food court and across the street from a small lake and museums. Highly recommend staying here.
Nothing
離地鐵站很近。9號地鐵5分鐘（但沒電梯上）、5號地鐵3分鐘（有電梯）。周圍吃飯也方便，星巴克、速食店都有。
服務人員都 很親切
無
Great hotel for family, breakfast was extremely good with so many delicious options. The gym is functional with a large swimming pool, good fun for the kids. We liked the location a lot as it was close to a lot of things, the park near by was a good location for after dinner walking.
Nothing
++++
-entrance to metro station (Shizishan station, Line 1) just 100 meters from hotel entrance, never seen yet metro such close to hotel,
-very convenient to use metro for main sightseeings, just 8 stations to Suzhou Railway Station,
-swimming pool,
-mattress and bed linen.
nothing to say
The breakfast is very good. the location is convenient.
Parking free but they still charge parking fee.
This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up.
At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning.
The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr.
I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
It's nice.
Good location MRT just next to me
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Clean, thoughtful management and efficient staff.
The room and the location of the hotel
AC in my room was not functioning properly, but was never resolved.
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