Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Lift / Elevator
-
Safety deposit box
-
Tour desk
-
Massage services
-
Concierge service
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Mobile app for room service
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Offsite parking discounted rates available
-
Internet access
-
Reception hall
-
Covered parking
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Modern Comfort and Convenience
favehotel Rungkut Surabaya offers a delightful stay in the bustling district of Surabaya. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and attentive room service. Each room is equipped with a flat-screen TV, safety deposit box, and cozy bedding for a restful night's sleep.
Convenient Amenities
Guests can enjoy the convenience of a business centre and a 24-hour front desk ready to assist with any queries or requests. The hotel also organizes tours for guests to explore the city effortlessly.
Accessible Location
Ideally located just a short distance from major landmarks like Submarine Monument and Gubeng Train Station, favehotel Rungkut Surabaya is the perfect base for both leisure and business travelers. Book your stay now and experience comfort and convenience in Surabaya.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
-
Parking
Free public parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in public areas and is free of charge.
-
Pets
Pets are not allowed.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Very nice hotel! EXCELLENT breakfast buffet! Staff were super nice and helpful!
Nothing
Hotel is next to shopping mart, which is good when you need to buy something.
But, parking only free for 1 time, charged for the 2nd time in the same day.
Check in process very slow, the front office asked for more details, even when we already inform the sales details earlier, and after check in, the front office (Ibra**m) forget to returned ID card, so we have to go back to front office to get it.
He is not so nice as receptionist, need more training to be polite to guests.
Only give one access card when check in, so you need to ask first if you want more than one access card.
The room: has no towels and tooth brush, cannot call room service for asking towels and amenities, because the phone is always line busy. Again, have to go to front office to asked for towels, and they only provide 2 pcs towels, charged IDR 30k for extra towels.
No water provided in the room, they only provide empty glass jar, so you have to fill the water using jar in the lobby if you want to drink which is something you reluctant to do, so we bought mineral water instead.
The room door sometimes hard to open, probably the door cannot read the access card, so you have to try several times.
The TV remote broken or probably run out battery. Cannot use for changing channels.
AC not so cold, even with max temperature setting.
The food? Have many options.. but tasteless.
This is first time at budget hotel, not sure with other budget hotels, but this hotel quite disappointing.
But the price is quite cheap. And they provide children playground in the restaurant.
Next visit? Hmm...what do you think?
the room was clean
staff are not being attentive. We reached the hotel around 4pm, but the room was not ready and have to wait another 30min. but after i waited 15 min and ask reception again, she said the room is aldy ready. But when we reach the room the card is not working and we have to go down again... Also, nobody initiate to help us bring luggage up until we asked. We also asked about the in-house massage but they can only accept one customer at one time... Im not trying to exaggerate but we are all tired after mt bromo and really wanted a good rest bfr dinner, but turns out i feel so lost in the hotel and nobody is servicing
Staff super helpfull and kind.. For standard room is okay but family room very small same space with standard room only bed the difference
Shower space and glass between shower and wastafel too small so the water of the shower would be spread out and make the floor watery
The staff are friendly and helpful. I asked for iron early in the morning, and they provided it quickly.
Breakfast is good. Many choices.
Many parking spot
I dont know what they use for air refreshner in the lobby. But for me the smell is not good
Over all my staying was good, staffs, facilities all was good. Unfortunately i had some issues. Ac was not cool enough eventhough i had been there all day. When i had a bfast the rice porridge was just like over cooked steamed rice. It doesnt look like a rice porridge at all, i've told to the greeter lady. But no one was rectify it and 1 more suggestion to put cutleries at the egg station thx
All good
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
