Park Plaza London, Park Royal

Hotels
•
Park Plaza Hotels & Resorts
8.7 (9095 reviews)
628 Western Avenue , London , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable and modern furniture
Friendly and helpful staff
Cons:
Communication issues at reception
Pillows were not comfortable

Categories

Cleanliness
8.63
The hotel is generally clean and well-kept.
Service
8.9
Staff was friendly and helpful, though there were issues with communication at the front desk.
Location
8.64
Conveniently located near public transport, but a bit far from the city center.
Room Quality
8.69
Rooms are modern, comfortable, and well-equipped.
Amenities
8.62
Standard amenities offered for a hotel of this tier.
Value for Money
8.78
Good value considering the quality of the rooms and service.
Food and Beverage
8.53
Breakfast was satisfactory, but there were minor service delays.
Overall Experience
8.8
Overall, a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:18

Property Description

Luxurious Accommodations
Experience comfort and style at Park Plaza London, Park Royal with spacious rooms equipped with 50-inch flat-screen TVs, walk-in showers, and complimentary Elemis toiletries. Stay connected with free high-speed WiFi during your stay.

Fitness and Dining
Keep up with your fitness routine at the hotel's Technogym-equipped gym, offering both cardio and resistance machines. Indulge in delicious British cuisine at the on-site restaurant open for breakfast, lunch, and dinner, or unwind with a selection of wines, beers, and cocktails at the bar.

Convenient Location
Conveniently located just 3.2 km from Wembley Stadium, with easy access to Park Royal underground station. Explore nearby attractions such as London Designer Outlet, Kew Gardens, and London's West End. Book now for a memorable stay at Park Plaza London, Park Royal.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third party credit card payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Parking is subject to availability due to limited spaces.

Please inform the property in advance of your stay if you plan to bring a pet.

Please note that pets will incur an additional charge of GBP 25 per day per pet.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.7
Based on 9095 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.64
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
F
Françoise • family_with_children • be
9
2026-03-07 • via Nuitee
L
Lety • couple • be
7
2026-03-07 • via Nuitee
M
Mustapha • solo_traveller • fr
10
2026-03-07 • via Nuitee
R
Rahaman • couple • gb
10
Pros:

Nice , clean and easy access

Cons:

N/a

2026-03-06 • via Nuitee
P
Paul • couple • gb
9
2026-03-06 • via Nuitee
P
Peter • solo_traveller • gb
10
The staff were lovely really friendly I’ll be back
Pros:

Convenient location spacious clean room

Cons:

Friendly staff nothing to much trouble

2026-03-06 • via Nuitee
P
Paul • couple • gb
9
2026-03-06 • via Nuitee
J
John • couple • gb
8
2026-03-06 • via Nuitee
J
John • couple • gb
8
2026-03-06 • via Nuitee
P
Paul • couple • gb
9
2026-03-06 • via Nuitee
J
John • couple • gb
8
2026-03-06 • via Nuitee
E
ELÍSIO • solo_traveller • pt
7
Pros:

Boa localização, acesso ao metro excelente.
O staff é muito dedicado e simpático.

Cons:

As camas muito moles.

2026-03-05 • via Nuitee
H
Hayleyh1990 • family_with_children • gb
10
Pros:

Amazing staff who went above and beyond

2026-03-05 • via Nuitee
S
Shotsha • solo_traveller • gb
9
2026-03-05 • via Nuitee
J
Jürgen • family_with_children • at
9
2026-03-05 • via Nuitee
A
Atlan • couple • gb
3
Ok ok like
Pros:

Good

Cons:

The night staff was rude and does not know how to speak to the guests.

2026-03-05 • via Nuitee
S
Shotsha • solo_traveller • gb
9
2026-03-05 • via Nuitee
S
Silvana • family_with_children • ch
10
2026-03-04 • via Nuitee
C
Craig • family_with_children • gb
1
Pros:

Nothing we had some family issues and they didn't want to help out 1 bit

2026-03-04 • via Nuitee
P
Paul • couple • gb
9
2026-03-04 • via Nuitee