Park Plaza London, Park Royal

Hotels
•
Park Plaza Hotels & Resorts
8.7 (9187 reviews)
628 Western Avenue , London , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable and modern furniture
Friendly and helpful staff
Cons:
Communication issues at reception
Pillows were not comfortable

Categories

Cleanliness
8.63
The hotel is generally clean and well-kept.
Service
8.9
Staff was friendly and helpful, though there were issues with communication at the front desk.
Location
8.64
Conveniently located near public transport, but a bit far from the city center.
Room Quality
8.69
Rooms are modern, comfortable, and well-equipped.
Amenities
8.62
Standard amenities offered for a hotel of this tier.
Value for Money
8.78
Good value considering the quality of the rooms and service.
Food and Beverage
8.53
Breakfast was satisfactory, but there were minor service delays.
Overall Experience
8.8
Overall, a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:18

Property Description

Luxurious Accommodations
Experience comfort and style at Park Plaza London, Park Royal with spacious rooms equipped with 50-inch flat-screen TVs, walk-in showers, and complimentary Elemis toiletries. Stay connected with free high-speed WiFi during your stay.

Fitness and Dining
Keep up with your fitness routine at the hotel's Technogym-equipped gym, offering both cardio and resistance machines. Indulge in delicious British cuisine at the on-site restaurant open for breakfast, lunch, and dinner, or unwind with a selection of wines, beers, and cocktails at the bar.

Convenient Location
Conveniently located just 3.2 km from Wembley Stadium, with easy access to Park Royal underground station. Explore nearby attractions such as London Designer Outlet, Kew Gardens, and London's West End. Book now for a memorable stay at Park Plaza London, Park Royal.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third party credit card payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Parking is subject to availability due to limited spaces.

Please inform the property in advance of your stay if you plan to bring a pet.

Please note that pets will incur an additional charge of GBP 25 per day per pet.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.7
Based on 9187 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.64
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
S
SHERIF • family_with_children • gb
9
Excellent
Pros:

Clean , comfortable

Cons:

Nothing

2026-03-21 • via Nuitee
N
nasrin • couple • gb
10
2026-03-21 • via Nuitee
S
Shaymd • couple • gb
10
2026-03-21 • via Nuitee
N
Nilgün • couple • tr
10
Bize çok keyifli bir tatil olanağı sundular
Pros:

Çalışanlar son derece yardımcı nazik işlerinizi kolaylaştıran personel var. Özellikle resepsiyondaki Mrs Emanuel❤️ kahvaltısı Türkiye’deki şehir beş yıldızlı otellerin ayarında bir kahvaltıydı. Prizler bile bize uygun . Konum olarak uzak gibi görünse de tek otobüs ve tek metro ile Piccadilly e ulaşabiliyorsunuz Heatrow airport yakın . Ama havaalanı tarafı da değil Nothinghill yakın

Cons:

Beğenmediğim herhangi bir yönü olmadı çok rahat ettik eşimin kongresi için burası seçilmişti fakat biz tatilimizi uzattık ve yine bu oteli tercih ettik İskoçya’ya gittik tekrar döndük yine bu oteli tercih ettik hatta İskoçya’ya giderken valizlerimize kadar onlara bıraktık . Hiçbir ücret talep edilmeden

2026-03-21 • via Nuitee
R
Rebecca • couple • gb
8
2026-03-20 • via Nuitee
F
Felix • solo_traveller • gb
8
2026-03-20 • via Nuitee
F
Ferenc • solo_traveller • hu
9
2026-03-20 • via Nuitee
E
Eron • couple • xk
10
2026-03-20 • via Nuitee
S
Sally-Anne • family_with_children • gb
10
2026-03-19 • via Nuitee
M
Míriam • family_with_children • es
6
L’hotel no està a l’altura de la seva categoria.
Pros:

Que està a prop de la parada de metro.

Cons:

Només hi havia aigua embotellada de cortesia el primer dia. El sofà llit de l’habitació estava brut, a sota hi havia brutícia. A la recepció de lhotel hi havia tant d’ambientador que et marejaves. El buffet era insuficient per un hotel d’aquesta categoria.

2026-03-19 • via Nuitee
R
Raji • solo_traveller • gb
8
2026-03-19 • via Nuitee
S
Serena • couple • gb
8
Great stay.
Pros:

The room was excellent. Staff were very good.

Cons:

Breakfast could have been better.

2026-03-18 • via Nuitee
N
Nkem • couple • gb
10
Staff really went above and beyond for my partner and I, ensuring our stay was comfortable. Staff were always incredibly
Pros:

Great facilities and lovely attentive staff.

2026-03-18 • via Nuitee
D
Dhruv • solo_traveller • gb
10
2026-03-18 • via Nuitee
A
Alex • family_with_children • gb
10
Great place
Pros:

Very clean and modern, very friendly staff.

Cons:

No door in the room for the bathroom.

2026-03-18 • via Nuitee
P
Pablo • family_with_children • es
10
2026-03-18 • via Nuitee
P
Petar • couple • hr
8
A decent accommodation with a very professional staff.
Pros:

Space room, nicely furnished, huge TV set. Bar, atmosphere.

Cons:

The price of stay - but it’s London.

2026-03-18 • via Nuitee
S
Suaip • family_with_children • nl
9
2026-03-17 • via Nuitee
M
MyticG • solo_traveller • it
8
Spacious room, easily accessible location, details could be improved
Pros:

A spacious room – huge by London’s ridiculous standards. Cleanliness was satisfactory; the area is easily accessible by tube, though it’s not the safest at night. The staff were polite and always ready to help.

Cons:

The breakfast could be better; the room facing the street was a bit noisy; in the evening and at night, the area isn’t the friendliest. The supply of towels was kept to a minimum, but there was a bathrobe, which is always a nice touch.

2026-03-17 • via Nuitee
Y
Yvette • extended_group • gb
5
Please see above, stayed here before but the above incident was an inconvenience
Pros:

Location. To tube

Cons:

Arrived at 12:30 dropped off bags and they were going to make up the sofa bed for our daughter when arrived back at 9.20pm it had not been done so she had to wait for housekeeping to do this before she could go to bed,

2026-03-16 • via Nuitee