Timber Pointe Resort

We stayed one night in the lodge. Rooms were very clean, beds comfortable, cold air conditioning. There is a pool on property with a nice bathhouse facility. The owners were very accommodating. We were there with two other couples and all had a great experience. One of the couples booked their room and were accidentally double booked. The owners were so accommodating that they brought their own camper, cleaned it, and had it all prepped for them. Great place to stay and very close to the Jamestown Marina - just a few minutes drive to the water.

The service was bar-none. We had an awesome experience. The young couple that run the resort did an excellent job making sure we felt welcome and we comfortable with our stay. The rooms were clean and very suitable for our stay. Close to the lake for quick access to put our boat in the lake. We would recommend this resort to everyone!

I was there for a funeral. Came in very late and just went to bed. In the morning, I went for a shower and found more than a third of the shower curtain was moldy. There was a moldy leak in the ceiling above the shower. "Manager" said she didn't think there was mold until I sent pictures. I wasn't going to do a review since the owners refunded all my cost. However, I trust Trip Advisor for truthful reviews, so here it is.

Easy check-in, clean and spacious. Only downside was that the cable didn't provide any of the major national TV networks. Otherwise, would stay again! :)

Spent one night in a nice room to prepare for our fishing trip. Just minutes from our pick up at the marina. Clean simple room

Nice room that met our needs. Staff accomodated late check in. Room was clean. Bed was nice and hot water was plentiful. If we're back in the area, we will book again.

I stayed at this hotel in October 2023, which was the second time I have stayed at this hotel. Throughout my two-night stay, I had no issues. However, the final morning I noticed water on the floor in the kitchen area and it appeared to be leaking from the refrigerator. I reported the water in the floor to hotel management immediately, but no one came to the room to determine the problem. I followed check-out instructions and upon leaving the room, the water on the floor had increased so I put down towels to keep it from ruining the flooring until someone came to resolve the issue.

Later when paying my credit card bill, I discovered an additional $100 charge. I was not contacted and told about this additional charge so I contacted hotel management and was advised it was due to damage I caused from pouring grease down the kitchen sink, resulting in a clogged pipe and that I had taken the kitchen sink pipe apart in an attempt to clean the grease causing excessive water damage. I advised management that I did not cook in the room and only used the oven to bake a casserole with items brought from home. As management was told earlier that day on the telephone, I thought the water was coming from the refrigerator.

Management informed me they had pictures and that I had to have caused the damage because the room had no damage before my arrival. If I had known that I was going to have to defend myself to prove that there was no such damage when I left, I would have taken pictures (not a common practice when I check out of a hotel or rental house). Management told me on the telephone that I was not telling the truth and said the pictures proved I caused the damage. I was not disputing that there could have been damage since it did appear the refrigerator was leaking when I left but the pictures could not prove I caused the damage. My dispute is with management stating that I caused the damage which would be extremely difficult since I did not cook in the room and definitely did not pour grease down the drain nor detach any kitchen sink pipes. Management could have avoided further damage to the room if they had responded to my report of the leaking refrigerator in a timely manner.

There is no “office” at this hotel forcing you to call management with any questions or issues. Management does answer the phone but always rushes the call leaving you with the impression you are an interruption. I would not recommend this hotel; however, if you decide to stay here, I highly recommend you take pictures of the room when you arrive and again before you leave. Also, check your credit card statement immediately to ensure no additional charges have been applied without your knowledge. At management’s request, I did send an email to the owners explaining what actually occurred, but I do not believe that email was ever provided to the owners. I did not receive a reply and when I called to follow-up, I was told that my email had been archived and that the $100 charge still stands. I learned a valuable $100 lesson with the Timber Point Resort.

super clean, very friendly staff, and perfect for our one-night stay for a fishing trip in the river. Will definitely stay again if we go back to this area.

Very nice place to stay for a weekend getaway or vacation.
Staff are very helpful
We stayed in the 2 bedroom. Only thing I would have liked is a small table

Words can’t express how great Timber Ridge was! Not only was it tremendously clean, but the food at their onsite pizza place and coffee bar was amazing! My family and I would definitely stay there again.

went a year ago or more no new reviews for 2023.last time was not a good experience ,
so no new reviews i will not be visiting they were transitioning owners again last time we stayed nobody on the grounds period for 2 days not one person that worked at the place.we stayed here for the last 8 or 9 years but we moved on after the last experience,sad for us we really loved staying here.
putting the camp sites behind the lodges spoiled that whole atmosphere the woods was so much nicer .that used to be so nice sitting on the back porches at night with the woods right behind you, now you just hear people and music all night not very private,financially probably good move ,but ruined a great spot for a lot of loyal customers.

Relaxing on the deck after dark

Rooms were clean and properly equipped. If the coffee shop opens tomorrow as scheduled that will be great.

We did not have a good experience at the lodge. It is outdated and dirty. these are the older rooms. Not the ones that have been updated.
Our air conditioner leaked to the point where the floor was soaking wet. Smelled musty. The Extra blanket had a huge hole in it.
The drawer with the silverware was disgustingly dirty.
The light in the refrigerator kept blinking off and on.
The oven was filthy dirty.
The management was very hard to get a hold of.
We had a hard time even finding the office to check in. There is no signs to tell you where to check in.

My family and I just stayed at this resort. Those that manage the coffee shop are great. Those that have taken over the lodges are not impressive. We have been coming to this resort for years and we’re disappointed in the service, cleanliness, and general friendliness. All of these things have always been great but have since fallen off. When calling the resort lodge manager she was unfriendly, didn’t return my call and the second time calling back she was full of excuses. Just sad to see a place we have loved not be the same caliber. The room we stayed in had a very musty and moldy smell. Large Stain on floor in main room in between beds, and also stepped on a piece of glass on the floor that got stuck in my foot. I know things change and we have been there when management has changed with no interruptions in great service. But as of right now we are not impressed with new managements running of the lodging or cleaning of the rooms. So disappointing to me and my family. The coffee shop is great though with great food.

Just spent a week at Timber Pointe Resort. It is a clean and comfortable perfect place to stay with the nicest employees around. Our room was very nice and they took excellent care of us! We had coffee every morning in their creamery and they were friendly and welcoming every time! The food they serve is excellent as well. The resort is very close to Lake Cumberland. And it wasn’t far to other attractions like zip lining and caves, etc. it was such a relaxing week! We will be back!! Loved it!

Staff was great and the kids that run the night shift at the front desk were very welcoming and fun. Great job great stay.

It’s a great place. Not fancy but efficient and pleasant. Not to mention- it was clean.

Loved the little restaurant! Room was nice!

What a pleasant special. Very clean, cute and made our group feel right at home. Would stay here again for sure.