Apart Hotel Providencia

Hotels
8.6 (1230 reviews)
Roman Diaz 496 Providencia , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor air conditioning
Breakfast quality issues

Categories

Cleanliness
8.31
General cleanliness praised; some issues reported with malfunctioning bathroom extractor.
Service
9.28
Staff is described as attentive and friendly, providing excellent service.
Location
9.32
Location highly praised for convenience and accessibility.
Room Quality
8.27
Slightly cramped room sizes reported; overall reasonable for purpose.
Amenities
8.3
Basic amenities met expectations; improvement needed for air conditioning.
Value for Money
8.76
Generally good value for provided services and quality.
Food and Beverage
7.81
Breakfast received negative feedback; quality could be improved.
Overall Experience
8.78
Many positive remarks; however, some guests experienced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:53

Property Description

Modern Self-Catering Apartments with Free WiFi
Located in Santiago, Apart Hotel Providencia offers modern self-catering apartments with free WiFi. Just 500 meters from Salvador metro station and a short walk to San Cristobal hill, our apartments provide convenience and comfort for your stay.

Convenient Amenities and Services
Each apartment at Apart Hotel Providencia features a fully-equipped kitchen, private bathroom, air conditioning, heating, flat-screen cable TV, and a safety deposit box. Enjoy the 24-hour front desk, tour desk, concierge service, and luggage storage. Benefit from free parking, laundry services, and the all-electric building.

Easy Access to Airport
Situated a 20-minute drive from Arturo Merino Benitez airport, Apart Hotel Providencia offers easy access for travelers. Book now for a relaxing and hassle-free stay at our modern apartments.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1230 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
F
FedSant • family_with_children • ar
9
Pros:

Cómodo, con garage, atención 24 hs. con personal amable.

Cons:

Un poco falto de utensilios de cocina.

2026-02-27 • via Nuitee
R
Renata • family_with_children • br
8
RECOMENDO
Pros:

Minha experiência no hotel foi positiva. O apartamento com dois quartos é confortável e proporciona uma estadia tranquila e agradável. A localização também é excelente, facilitando o acesso a diversos pontos da cidade, o que torna tudo mais prático.

Um diferencial que merece destaque é a disponibilidade de café e água durante todo o dia, um cuidado simples, mas que faz toda a diferença para os hóspedes. O hotel ainda conta com estacionamento, o que traz mais comodidade e segurança.

Os funcionários são muito educados, atenciosos e sempre dispostos a ajudar, tornando a experiência ainda mais acolhedora. Recomendo com certeza!

Cons:

Como pontos de melhoria, destaco que o segundo quarto não possuía ar-condicionado, o que compromete o conforto, especialmente em dias mais quentes. Além disso, o chuveiro instalado dentro da banheira não é muito prático, tornando o banho menos confortável e um pouco inconveniente

2026-02-25 • via Nuitee
M
Mario Antonio • couple • cl
10
2026-02-23 • via Nuitee
B
Bernhard • extended_group • at
9
Pros:

I had a really pleasant stay at this apartment and would definitely consider coming back.

The place was spacious and very clean, which immediately made it feel comfortable and welcoming. The kitchen was fully equipped with utensils, making it easy to prepare meals just like at home. The living room was cozy and nicely set up, perfect for relaxing after a long day. The location was also a big plus — conveniently situated and close to everything we needed.

Cons:

There were just a couple of minor downsides. The air conditioning was a bit too weak during the daytime, especially when it got hotter, so it took a while for the space to cool down. Also, the shower was quite small, which might feel a little cramped for some guests.

2026-02-23 • via Nuitee
C
Cicala • family_with_children • ar
7
Pros:

Las camas eran muy cómodas.

Cons:

Pocos elementos para cocinar. Una sarten y una olla gigante, nada más.

2026-02-23 • via Nuitee
M
Marco • extended_group • cl
9
2026-02-23 • via Nuitee
E
Edgar • family_with_children • pa
9
Pros:

Excelente ubicación y comodidad de la recámara.

2026-02-22 • via Nuitee
C
Castiñeiras • couple • ar
10
Pros:

La habitación

Cons:

Me gusto todo

2026-02-22 • via Nuitee
M
Márcia • solo_traveller • br
8
2026-02-22 • via Nuitee
C
CarlosClari • couple • py
9
Pros:

Ubicación

2026-02-14 • via Nuitee
G
Godoy • couple • cl
8
2026-02-13 • via Nuitee
L
Lucia • family_with_children • cl
8
Pros:

Ubicación y estacionamiento

Cons:

No entregaron los snack para el desayuno y no habia nova o paños para secar los platos

2026-02-11 • via Nuitee
R
Rojas • family_with_children • cl
4
Pros:

Buena ubicación

Cons:

Tenía la ducha mala, muy caluroso solo tenía aire en una habitación, no había shampoo como decía y así con algunos detalles de instalaciónes

2026-02-09 • via Nuitee
L
Luciana • couple • br
10
2026-02-08 • via Nuitee
C
Cueva • couple • pe
8
2026-01-31 • via Nuitee
M
Mario • couple • ar
10
Mala atención al huésped
Pros:

La ubicacion y el precio las instalaciones excelente muy bueno el servicio

Cons:

El recepcionista muy mala la atención del chico que estaba nos trató muy mal pésima la atención del chico trata mal al huésped cuando teníamos reservado habíamos llegado de viaje y el no quería que guardemos el auto cuando hicimos reserva con cochera y destacó a las chicas que fueron siempre muy amables y ayudar y muy predispuesta al huésped dar información y recomendaciones

2026-01-31 • via Nuitee
R
Rudy Patricia • family_with_children • cl
10
Pros:

Muy cómodo y moderno

Cons:

Que no haya desayuno

2026-01-30 • via Nuitee
F
Francisco • couple • ca
9
Great location
Pros:

The location is great, restaurants and shops nearby.
Loved the coffee and filtered water available all day at the lobby.
The small daily snack bags are also nice touch.
Javiera at he front desk has excellent customer service , thanks!.

2026-01-30 • via Nuitee
M
Masclef • family_with_children • ar
9
Pros:

Atención del personal.

Cons:

Vidrios de las ventanas demasiado sucios

2026-01-30 • via Nuitee
W
Wildo • extended_group • cl
7
2026-01-29 • via Nuitee