Commodore Suites, SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.1 (481 reviews)
Welfare Road 109 , Simpson Bay , sx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Perfect location
Good amenities
Cons:
Cleanliness issues
Outdated facilities
Limited food options

Categories

Cleanliness
6.78
Multiple reviews mentioned issues with cleanliness, including mold and humidity.
Service
9.27
Several reviews highlighted friendly and helpful staff.
Location
9.27
The hotel is well-located near restaurants and the airport, as noted in multiple reviews.
Room Quality
7.28
Some reviews pointed out outdated rooms and other quality concerns.
Amenities
8.27
The rooftop pool and spa were mentioned positively, but limited food options were noted.
Value for Money
8.27
The overall location and service justify the price, according to several reviews.
Food and Beverage
7.28
Limited food options available; breakfast should have been offered.
Overall Experience
8.38
General positive feedback with room for improvement in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Luxurious Accommodation with Prime Location
Located just steps away from Kim Sha Beach, Commodore Suites offers a blend of comfort and convenience. Guests can enjoy the outdoor pool, fitness centre, and garden, along with free private parking. The hotel's air-conditioned rooms are well-equipped with modern amenities and some even offer stunning sea views from a private patio. Unwind in the hot tub or explore nearby Simpson Bay Beach easily accessible from the hotel. With a 24-hour front desk, shuttle service, and free WiFi, your stay is sure to be seamless at Commodore Suites. Book now for a memorable experience in Simpson Bay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 481 reviews
Cleanliness: 6.78
Service: 9.27
Location: 9.27
Room Quality: 7.28
Amenities: 8.27
Value for Money: 8.27
Food and Beverage: 7.28
Overall Experience: 8.38
J
Jackie • solo_traveller • us
3
Pros:

I liked the location and the complimentary breakfast. The rooms were nice as well.

This is a place if you just want to rest your head. So on both days weren't to different island so it worked out that we were barely there.

We moved to a different resort and the experience there was 10/10.

Cons:

The staff was not inviting of engaging at all. They checked us in and out but that was about it.

We asked if we could leave our bags on the facility after checkout. They said yes and assured someone will be there with the luggage all day since they stored it behind the open front desk. My friend and I came back around 7pm . No one was at the front desk. If you're not going to be there with the luggage don't say you will. We couldve found a better alternative.

I would not book here again personally. But again, if you just need a place to sleep. It is fine.

2026-05-09 • via Nuitee
A
Adélie • couple • gp
6
bonne localisation, joli rooftop mais pas très propre
Pros:

La localisation, le supermarché à proximité, la télé avec netflix etc

Cons:

la propreté en général, les oreillers trop épais impossible de dormir dessus, l’accueil était moyen

2026-05-06 • via Nuitee
E
Elodie Belles • solo_traveller • fr
10
Pros:

Le lieux
A pied de tout sur l'avenue a Simpson bay
Hôtel a côté du casino et de tous les restaurants

Cons:

Rien tout était parfait

2026-05-06 • via Nuitee
D
Delores • solo_traveller • ag
5
2026-05-05 • via Nuitee
J
jamal • solo_traveller • cw
6
2026-05-04 • via Nuitee
G
Gumbs • solo_traveller • ai
8
2026-05-03 • via Nuitee
N
Niles • family_with_children • gb
5
Ok. Good place to stay for a day or 2
Pros:

Location

Cons:

Basic room for the price

2026-04-29 • via Nuitee
R
Robin • couple • us
10
2026-04-28 • via Nuitee
R
Rafał • family_with_children • pl
10
2026-04-27 • via Nuitee
C
Coral • couple • nz
8
Fantastic stay, we really enjoyed it.
Pros:

The staff were great, especially the security guard downstairs. He was fun and very helpful.

Cons:

No hot water or plug in the kitchen, which made doing the dishes difficult.
Some smaller pillows would have been good.

2026-04-25 • via Nuitee
J
Jose • solo_traveller • cl
5
Regular para el precio
Pros:

La ubicación

Cons:

No hicieron aseo todos los días. No había como ventilar la habitación.

2026-04-22 • via Nuitee
C
Christelle • solo_traveller • mq
8
Rue animé pres de l hotel
Pros:

L emplacement. Le confort de la chambre. Salle de bain et cuisine au top.
Le super marché en bas
Jaccuzi a l étage a défaut de piscine

Cons:

Le petit déjeuner est limité a 10 dollar. On ne prend pas grand chose avec.

Le personnel ne parle pas français

2026-04-21 • via Nuitee
S
Sandy • family_with_children • gp
10
Pros:

Chambre, propre lit, spacieux

Cons:

Dommage qu’il n’y avait pas de prise pour les lampes de chevet

2026-04-16 • via Nuitee
H
Hector • extended_group • es
9
2026-04-16 • via Nuitee
• family_with_children • bq
8
2026-04-13 • via Nuitee
I
Inderjot • couple • ca
5
Decent stay
Pros:

Location is central is the beach and food spots.

Cons:

Not enough lightening in the rooms. Hot water took too long to come.

2026-04-04 • via Nuitee
J
Javed • extended_group • tt
8
Fantastic location and good value for money
Pros:

Location was excellent. 1 min walk from the beach, many restaurants and bars in walking distance, large supermarket downstairs the hotel.

Room was very spacious, bathroom was large, full kitchenette. All very clean.

The rooftop area with hot tub and lounge area was very nice.

Cons:

Wifi did not work well - it seems like there was a limit on how many people could be on the network at once, because some of our group could connect and others could not, until someone disconnected their wifi.

Our group had 6 rooms and stayed 3 nights. My room was only cleaned 1 of the days and 2 rooms were never cleaned and they had to ask for towels to be changed.

The hot water had to be on in a few of the rooms for over 10 mins to actually get hot. We should have been advised of this at the start.

The hotel made a mistake and charged my card for two rooms and could not refund it.

2026-03-31 • via Nuitee
P
Petra Sylvia • couple • de
6
2026-03-30 • via Nuitee
F
Fabrice • solo_traveller • fr
7
Hôtel correct avec un emplacement idéal pour un séjour sans voiture
Pros:

Emplacement
Jacuzzi
Personnel plutôt sympathique
Booking indique que l’établissement accepte Amex mais en fait information erronée
Plage restaurants bars supermarchés pharmacie à proximité
Transports en commun bus et taxis

Cons:

Piscine
Chambre sans fenêtre ouvrable ou balcon
Certaines personnes du staff pas très sympathiques
Ménage pas systématique et pas quotidien à la demande

2026-03-29 • via Nuitee
N
Nathalie • couple • fr
1
Une honte . En tant que membre du programme de fidélité booking je suis choquée d’avoir été ainsi arnaquée
Pros:

Rien

Cons:

C est une honte de commercialiser ces chambres à un tel prix . Normalement la chambre est à 120 euros nous avons payé plus de 300 . Ça ne ressemble en rien aux photos c’est délabré et pas propre .

2026-03-29 • via Nuitee