The Royale Krakatau Hotel

Hotels
•
Independent
7.6 (22 reviews)
Jl.KH Yassin Beji No.4 Kota, Cilegon, Banten, 42435 , Cilegon , ID
62-254-396807

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Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Spacious room
Good breakfast variety
Cons:
Empty room atmosphere
Inconvenient deliveries

Categories

Cleanliness
7.1
The room felt empty and lacked a cozy atmosphere.
Service
8.1
Standard service for a hotel of this rating.
Location
8.1
Standard quality for this hotel tier.
Room Quality
7.1
The room was spacious but felt empty.
Amenities
6.1
Amenities were not properly provided, and the refrigerator was small.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
9.1
Breakfast was good with a variety of hot dishes.
Overall Experience
7.1
So so.. Not good not bad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:22

Property Description

Recreational Amenities
Indulge in our outdoor pool, fitness center, and bicycles for rent.

Dining Experience
Savor international cuisine at Banten Bistro or enjoy 24-hour room service.

Event Spaces
We offer 1344 square feet of conference space and 17 meeting rooms.

A stay at The Royale Krakatau Hotel immerses you in the heart of Cilegon, near attractions like Permata Krakatau Golf Course. Book now for an unforgettable experience.

Important information:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Gap period enforced between guest stays - 24 hours

Location

Guest Reviews

7.6
Based on 22 reviews
Cleanliness: 7.1
Service: 8.1
Location: 8.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 7.1
H
HyungRyul
6
So so.. Not good not bad
Pros:

The room was spacious, but it felt empty with no table and lacked a cozy atmosphere.
There was no 42-inch TV as described in the room details, and the picture quality was terrible.
Amenities were not properly provided. The refrigerator was extremely small, which made my three-week stay uncomfortable. They say a larger refrigerator is available for long-term guests, but I’m not sure how long you have to stay to get one.
Breakfast was good — they served a variety of hot dishes every day.
Getting deliveries was inconvenient. The security office received them, but I never knew when they would actually bring them up.

2025-08-21 • via Nuitee
T
TARYONO
10
Pros:

Good

2025-06-04 • via Nuitee
S
Senja
10
Pros:

The breakfast is always the most authentic and delicious. They have traditional cuisine and westernized cuisine
Very different than the most hotels with only continental breakfast

2025-02-25 • via Nuitee
F
Ferdinand
6
not good enough
Pros:

too bad the swimming pool / water park is not the same as the picture, even thou we already call before book they said its hotel property but different place and have to pay. the breakfast not enough for all the guests, 8.30AM almost gone. Beside that everything ok

2025-01-27 • via Nuitee
C
Chang gi
10
친철해요.
Pros:

모든 직원들이 친철 했어요.

2024-09-09 • via Nuitee
J
Jaeyul
8
Pros:

The great choice for golf player to enjoy golf during weekday.

2024-07-04 • via Nuitee
H
HO JONG
6
훌륭한 주변 시설
Pros:

오래되서 신식처럼 깨끗하진 않지만 청소 잘해주고, 친절했습니다. 가장 저렴한 룸은 non smoking room 이 없습니다 ㅜ

2024-06-11 • via Nuitee
S
Seongmi
8
Pros:

방문거래처와 근거리라 좋았어요

2023-11-28 • via Nuitee
L
Luis • partner
10
Pros:

Everything was great, just restaurant staff in Surosowan need to be more attentive of their guests.

2023-03-06 • via Nuitee
Y
YOUNYOUNG
10
Pros:

So good.

2021-12-05 • via Nuitee
I
ILHWAN
10
Pros:

아주 즐거운 여행 이였습니다
다시 한번 찾아가고 싶습니다 ^^

2021-11-29 • via Nuitee
V
Verified traveler
6
Pros:

蚊が気になりぐっすり眠れませんでした
朝食は値段の割に充実していました
スタッフの応対は良かったです

2020-03-07 • via Nuitee
R
Razif
6
Pros:

Nothing special about this hotel. You get what you paid for.

2019-11-24 • via Nuitee
V
Verified traveler • family
8
Pros:

Poolbereich ist leider sehr sehr vernachlässigt, weil ohnehin ein NEUES gebaut wird.

2019-11-10 • via Nuitee
V
Verified traveler • self
4
Pros:

The staff is very friendly and helpfull!
My room was not so great, outdated and not clean. And I really disliked the very loud call for prayer at 04:00 AM. Thats in the middle of the night, take it easy with the sounds and let the rest of sleep allright.

2019-10-19 • via Nuitee
D
david
8
Business trip
Pros:

Food selection can be improve.

2018-12-30 • via Nuitee
P
Poki
8
Good but a little far away from city center
Pros:

The front desk is really helpful. To go anywhere in the hotel by golf car is free. However, it's a little bit far from the city center. Unless you drive by yourself. Otherwise, it will be a little inconvenient to reach the hotel.

2018-10-06 • via Nuitee
G
Grace
8
Pros:

The staff is very friendly and helpful, but there is limited resturants for meals. If you are golf frantic, it will be good. Quite some distance to town or mall area, need to take a 10-15 min taxi.

Wifi need to keep log on and off.

2018-03-04 • via Nuitee
S
Shashank
10
Awesome Stay
Pros:

The stay was very comfortable and I especially like the dinner available

2018-02-06 • via Nuitee
C
Chaw
8
Pros:

Friendly staff and always smile on face. There is some issue with the transport arrangement to airport and I'm nearly miss my flight. The hotel should have a better arrangement in case the driver wasn't on time. Anyway the service still good.

2017-12-13 • via Nuitee