Saint Pauls House

Hotels
Independent
8.6 (181 reviews)
15-20 St Paul’s Square, Birmingham, England, B3 1QU , Birmingham , GB

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Multilingual staff
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Friendly staff
Warm atmosphere
Cons:
Rooms need updating
Cleanliness could be improved

Categories

Cleanliness
8.38
Standard quality for this hotel tier.
Service
8.95
Outstanding service from staff, particularly Abbie and Raj.
Location
8.59
Central location makes it convenient for guests.
Room Quality
8.34
Rooms are in need of updating.
Amenities
8.57
Complimentary drinks add a nice touch to the stay.
Value for Money
8.43
Good value compared to other hotels in the area.
Food and Beverage
8.98
Delicious food and great drinks received high praise.
Overall Experience
8.55
A wonderful overall experience with memorable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:33

Property Description

Discover the perfect retreat at Saint Pauls House, where comfort meets convenience right in the heart of Birmingham.

Relax and Unwind
Take in stunning views from our scenic terrace while enjoying the comforts of air-conditioned rooms equipped with espresso makers and flat-screen televisions. Experience the warm ambiance designed for your ultimate relaxation.

Dining Excellence
Savor delectable meals at our on-site restaurant, or grab a quick bite at our snack bar/deli. Don’t miss our daily complimentary receptions and enjoy your favorite drink at the cozy bar/lounge.

Business and Leisure Solutions
Stay connected with complimentary wireless internet and enjoy access to a well-appointed business center. Our multilingual staff ensure personalized service, making your stay seamless whether for business or leisure.

Don’t miss out on an unforgettable experience—book your stay at Saint Pauls House today!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.6
Based on 181 reviews
Cleanliness: 8.38
Service: 8.95
Location: 8.59
Room Quality: 8.34
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
T
timpC246VP Friends getaway
10
Shivali was AMAZING, great service and drinks
Pros:

Delicious Sunday roast with a warm, welcoming atmosphere. Shivali was incredibly attentive, polite, and made the experience exceptional from start to finish. Highly recommend!

2025-11-02 via Tripadvisor
G
gemmasQ452VF Couples gb
8
Great atmosphere and experience
Pros:

Great atmosphere, quick service, great drinks and food was really tasty! Would highly recommend if you want good food and or drinks with a fun atmosphere!

2025-11-01 via Tripadvisor
J
jordanwY2517FK Solo travel
10
Amazing service from Abbie
Pros:

Excellent service from Abbie the receptionist. Brilliant personality and ability to have a laugh. Went above and beyond to ensure we had an amazing time

2025-10-16 via Tripadvisor
J
joshsV1519EV Business
10
Wonderful family trip
Pros:

What a wonderful hotel, bar and restaurant. Abbie was exceptional on front of house. Likewise, she went above and beyond when our liccle babies Deccy and Louise had an accident. Thanks for the spare nappies and baby rattles. We had our first dry night in months! A credit to the place and very understanding, especially when grandad slept in! Thanks for a wonderful family holiday.

2025-10-15 via Tripadvisor
Z
Z7723YQbenh Business gb
10
Great place
Pros:

Great place, great food, great atmosphere. Polite staff. Abby was brilliant. Friendly, chatty and always happy to help. Big thumbs up for Abby

2025-10-15 via Tripadvisor
M
matthewlC5832PJ Business
10
Excellent service from
Pros:

I had a wonderful experience thanks to the hotel receptionist Abbie. From the moment I arrived, they were incredibly welcoming, attentive, and professional. They patiently answered all my questions, helped me with check-in quickly, and even offered great local recommendations. When I needed assistance during my stay, they went above and beyond to make sure everything was taken care of promptly. Their friendly attitude and willingness to help made my visit smooth and stress-free. Truly outstanding service!

2025-10-14 via Tripadvisor
2
235declanc Business
10
Excellent
Pros:

Abbie is one of the best workers I’ve come across in my time. Having worked in hospitality for 20 years I would employ Abbie in every single one of my restaurants. One of the best I’ve seen in the game.

2025-10-14 via Tripadvisor
H
Hillstravels Business
8
Another great stay
Pros:

I stay here for work one week every month. Really friendly and safe! Abbie is great, always sorts out anything I need and I had a free room upgrade this time so thank you! As well as tea and coffee you get cold water, orange juice a little bottle of Prosecco in your fridge, all complimentary, which is a nice touch. Food here good too. Only feedback would be rooms are in need of updating but I am always happy to stay here. Central location too!

2025-10-13 via Tripadvisor
S
S9953IEphilb Business
10
Trendy friendly Brum vibe with Abbie
Pros:

Friendly, relaxed, good vibe, nice decor in rooms, Brum culture vibe in the common areas, receptionist Abbie extremely helpful and makes one feel at home

2025-10-13 via Tripadvisor
L
lucytQ1066YR Friends getaway
10
Lovely place
Pros:

Stopped by the restaurant at Hotel St Paul’s for a tea break and some cocktails — such a lovely place with a relaxed, elegant atmosphere. The service was excellent, and a big thanks to Wiktor for being so welcoming and attentive. A perfect little spot to unwind — highly recommend!

2025-10-12 via Tripadvisor
D
danieltP8928WE Friends getaway
10
Sunday Funday
Pros:

Nice brunch with friends.
Raj was especially helpful and friendly.
Thanks again for nice time.

See you next time

What is time

2025-10-12 via Tripadvisor
X
X9900KPchrisc Friends getaway
10
St Paul’s house
Pros:

Big Raj kept it flowing .. respect, best service and brunch in Birmingham , thanks will be back no questions asked… also gravy, too much

2025-10-12 via Tripadvisor
M
markiR6460FE Couples
10
Bottomless roast
Pros:

Amazing service, great food. Couldn't fault it at all. Monique was especially attentive with the drinks. Would come again

2025-10-12 via Tripadvisor
C
Cruiser64672431412 Friends getaway gb
10
2 people dinning. Philly cheese steak ciabatta and my mate had a burger.
Pros:

Sabbir was excellent. Good fun, got my 2nd beer quicker than I could drink my first. The place is busy, beer is good, seated quickly

2025-10-11 via Tripadvisor
D
donnyb988 Friends getaway
10
Na
Pros:

Had a good experience, thank you Sabbir.
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2025-10-11 via Tripadvisor
A
ambyrs2025 Family
10
My favourite hotel, my favourite server.
Pros:

We come annually to Saint Paul’s House and today was the first time we’d met Wiktor, we were absolutely blown away by the outstanding service, my new favourite server. From the moment we were seated, he went above and beyond to make us feel welcome and looked after. He was attentive without being intrusive, incredibly friendly, and had an impressive knowledge of the menu.

What really stood out was the genuine care he showed throughout the afternoon. Every detail was thought of, and he made the whole experience feel personal and special. You can tell he takes pride in his work and truly enjoys making guests happy.

Wiktor is a credit to the hotel, bar and restaurant. The type of guy you’d love to work with, and go on a night out with. Thank you, Wiktor, for making our visit so enjoyable!

2025-10-11 via Tripadvisor
Y
Y7910BRadams Family gb
10
Wiktor Steals the Show
Pros:

This place has a lovely warm atmosphere. The food is excellent, and our waiter, Wiktor, was charming, attentive, friendly and funny. He made our visit feel special.

2025-10-11 via Tripadvisor
E
Edward
10
Pros:

A gem in the middle of the celebrated Jewellery Quarter. The staff were absolutely charming and the rooms well-appointed and pleasingly contemporary.

2025-10-08 via Nuitee
L
llou1573 Couples gb
4
Don’t waste your money
Pros:

Popped in for a drink, I used to live in St Paul’s Square so this was a place I have visited regularly.
Service was extremely poor. The lady who served us looked utterly miserable and sullen. No care or attention made preparing my cocktail.
We sat down at a table where there were still remains of the previous customer and the table next to us had a congealed plate of food sat there and was there for the near 40 mins we were there.
The staff were too busy chatting amongst themselves rather than clearing or cleaning tables.
The ladies toilets drunk of stale urine, one toilet broken, no hand soap in one of the dispensers and nobody had checked the bathroom for a while.
Also three aggressively loud men at the bar, knocking back shots and shouting abusive language, they were not asked to quieten down, the staff just ignored the behaviour, I felt they did not have the experience to deal with the situation.
Wouldn’t return again, it’s really fallen as a venue.

2025-10-06 via Tripadvisor
S
so6983 Couples gb
6
Disappointing
Pros:

Visited for a pre show drink on a Sunday afternoon.
Toilets were filthy and hadn’t been checked according to the Check sheet on the wall.
Drinks were served by a sullen barmaid and terribly presented.
Though the place was quiet and had a group of 4 staff hanging around chatting, there were tables with old food sitting there. One was eventually cleared but during the next 15 minutes before we left the big gravy blobs from the Sunday lunch weren’t wiped so the table was still unusable.
3 drunken men at the bar were shouting profanities loudly for much of the 45 minute visit. During this time the bar staff continued to serve them shots and other drinks despite them being clearly drunk. A breach of licensing regulations.
This place used to be great and I’ve previously reviewed it highly.
The owners need to review their ‘management’ staff in my humble opinion.

2025-10-06 via Tripadvisor