Holiday Inn Express & Suites Omaha Airport by IHG

Hotels
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Holiday Inn Express
8.8 (442 reviews)
2010 Abbott Drive , Carter Lake , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good value
Cons:
Bugs in the room
Breakfast issues
Pool closed

Categories

Cleanliness
8.13
Multiple mentions of cleanliness but also negative feelings about bugs and room issues.
Service
9.6
Staff was friendly and accommodating; however, some issues with responsiveness.
Location
9.64
Conveniently located close to the airport and easy to find.
Room Quality
8.59
Rooms described as clean, but some concerns about amenities like water pressure.
Amenities
8.12
Amenities like the pool were not available, which affected the experience.
Value for Money
9.08
Good facility for the price, but some expectations not met.
Food and Beverage
7.63
Breakfast options were lacking and poorly managed.
Overall Experience
9.6
Overall a good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:38

Property Description

Convenient Location
Located in Carter Lake, Holiday Inn Express & Suites Omaha Airport is just a stone's throw away from TD Ameritrade Park Omaha and The Durham Museum, offering easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Unwind in our indoor pool or stay active in the fitness centre during your stay.

Exceptional Services
Benefit from our free shuttle service, business centre, and helpful staff available 24/7 for any assistance you may need. Indulge in snacks from our vending machines and explore nearby attractions like Bemis Center for Contemporary Arts and Mid-America Center.

Book your stay at Holiday Inn Express & Suites Omaha Airport for a memorable experience!

Important information:

Please note that the shuttle service operates daily from 03:00 to 00:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 442 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.6
J
jamie • family_with_children • us
10
Pros:

Staff was great. Room was clean and spacious.

2026-02-14 • via Nuitee
D
Donald • family_with_children • us
9
2026-02-10 • via Nuitee
V
Vincent • family_with_children • fr
9
2026-02-08 • via Nuitee
V
Vincent • family_with_children • fr
10
2026-02-08 • via Nuitee
Z
Zufelt • family_with_children • us
1
Do not stay here. Dangerous facility
Pros:

Clean room NOTHING else.

Cons:

Breakfast was old and stale eggs were dry and crusty at 830 am on Saturday and Sunday. Sausages were cold and undercooked. No pool facilities up and running as advertised. Shower head didnt work well. Room was clean the only decent thing

My truck was broken into Saturday night. Multiple things stolen and $5000 worth of damage to my 2025 vehicle. Zero compassion, zero help. No cameras, what are you kidding me? Wouldnt let me use a broom or a vacuum to clean the glass so I could at least drive somewhere without cutting myself or my brand new vehicle worse. Manager wouldn't talk to me or call us back. Disgusting customer service. And a legal ussue waiting to happen with no cameras. Someone will get raped, mugged or worse. Recommend NEVER staying her to anyone! EVER!

2026-01-20 • via Nuitee
D
Donna • couple • us
7
The stay fit my needs;
Cons:

room was noisy; I think I was near the heating/cooling system as there was a constant hum in the room and hallway.

2026-01-19 • via Nuitee
T
Tanner • extended_group • us
9
2026-01-19 • via Nuitee
M
Mandy • couple • us
8
All in all a good place to stay for its value
Pros:

This property was clean and staff was very friendly.

Cons:

The breakfast was horrible

2026-01-19 • via Nuitee
R
Ryan • extended_group • us
8
2026-01-19 • via Nuitee
R
Ryan • couple • us
10
2026-01-19 • via Nuitee
A
abbie • family_with_children • us
9
2026-01-19 • via Nuitee
M
Mehlhoff • family_with_children • us
10
2026-01-19 • via Nuitee
C
Claudia • family_with_children • us
7
2026-01-15 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-15 • via Nuitee
J
Jaden • couple • us
10
2026-01-11 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-01-04 • via Nuitee
N
Nichole • couple • us
6
Comfortable and clean
Pros:

Great location and the owner had ice scrappers for people to use do to a snow storm. Since we had a rental it came in handy

Cons:

N/a

2025-12-29 • via Nuitee
V
venegas • family_with_children • us
8
2025-12-29 • via Nuitee
C
Chen Chen • family_with_children • us
10
2025-12-27 • via Nuitee
D
Dimitrios • solo_traveller • us
10
2025-12-24 • via Nuitee