Holiday Inn Express & Suites Omaha Airport by IHG

Hotels
Holiday Inn Express
8.8 (462 reviews)
2010 Abbott Drive , Carter Lake , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good value
Cons:
Bugs in the room
Breakfast issues
Pool closed

Categories

Cleanliness
8.13
Multiple mentions of cleanliness but also negative feelings about bugs and room issues.
Service
9.6
Staff was friendly and accommodating; however, some issues with responsiveness.
Location
9.64
Conveniently located close to the airport and easy to find.
Room Quality
8.59
Rooms described as clean, but some concerns about amenities like water pressure.
Amenities
8.12
Amenities like the pool were not available, which affected the experience.
Value for Money
9.08
Good facility for the price, but some expectations not met.
Food and Beverage
7.63
Breakfast options were lacking and poorly managed.
Overall Experience
9.6
Overall a good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:38

Property Description

Convenient Location
Located in Carter Lake, Holiday Inn Express & Suites Omaha Airport is just a stone's throw away from TD Ameritrade Park Omaha and The Durham Museum, offering easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Unwind in our indoor pool or stay active in the fitness centre during your stay.

Exceptional Services
Benefit from our free shuttle service, business centre, and helpful staff available 24/7 for any assistance you may need. Indulge in snacks from our vending machines and explore nearby attractions like Bemis Center for Contemporary Arts and Mid-America Center.

Book your stay at Holiday Inn Express & Suites Omaha Airport for a memorable experience!

Important information:

Please note that the shuttle service operates daily from 03:00 to 00:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 462 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.6
I
Ileana extended_group cr
10
Un lugar cómodo y cerca del aeropuerto
Pros:

La ubicación y cercanía con el aeropuerto

2026-05-22 via Nuitee
C
colin family_with_children us
8
2026-05-22 via Nuitee
I
Ileana extended_group cr
8
Una buena opción cerca del aeropuerto
Pros:

La cercanía al aeropuerto y la amabilidad del personal. Nos guardaron el equipaje pues llegamos antes de la hora de entrada. Contactaron el shuttle al aeropuerto sin problemas, ya que debíamos salir a las 4:30 am

Cons:

Podrían ofrecer en su tienda de alimentos algunas otras opciones como ensaladas o frutas

2026-05-21 via Nuitee
W
William couple us
8
2026-05-11 via Nuitee
L
Lisa family_with_children us
10
Sadly, just passing through for one night.
Pros:

Immaculately clean! I’ve stayed at several hotels in the past year for work and leisure, this one was, by far, the cleanest. Comfortable beds.

2026-05-07 via Nuitee
L
Lucas solo_traveller us
8
Pros:

Comfy bed, good TV, lounge seat was a nice touch, decent breakfast

Cons:

No issues

2026-05-07 via Nuitee
W
Wenner couple us
8
2026-05-05 via Nuitee
N
Nancy family_with_children us
10
It was great
Pros:

It was clean— the staff wa friendly and helpful

2026-04-23 via Nuitee
K
Kim couple us
8
2026-04-18 via Nuitee
K
Kim couple us
8
2026-04-18 via Nuitee
D
Donald couple us
8
2026-04-16 via Nuitee
T
Travis couple us
9
2026-04-13 via Nuitee
A
amy couple us
10
2026-04-13 via Nuitee
M
Marjorie extended_group us
8
2026-04-03 via Nuitee
S
Solange family_with_children us
8
Nighttime staff very welcoming and helpful
Pros:

Location, free shuttle even late at night; nighttime staff service above and beyond expected

Cons:

Morning staff a little hyper…dirty breakfast tables

2026-03-28 via Nuitee
S
Scott family_with_children us
7
Cons:

Shower water pressure was horrible

2026-03-19 via Nuitee
W
Wenner extended_group us
10
Was very good
Pros:

Nice and clean

2026-03-06 via Nuitee
M
Marilyn couple us
8
2026-02-26 via Nuitee
A
Ashley extended_group us
3
Cons:

Booking.com booked us a 2 queen room but it was sent in as a standard room which was 1 king and pull out couch. Absolutely unsatisfactory on your part. Not the hotels.

2026-02-22 via Nuitee
J
jamie family_with_children us
10
Pros:

Staff was great. Room was clean and spacious.

2026-02-14 via Nuitee