Hyatt Place St. Paul

Hotels
Hyatt Place
9 (772 reviews)
180 Kellogg Blvd East , Saint Paul , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Large and comfortable rooms
Cons:
Check-in delays
Cleanliness issues

Categories

Cleanliness
8.23
A room that hadn't been cleaned yet; cleanliness needs improvement.
Service
9.2
Mixed experiences with staff, with suggestions for improvement in responsiveness.
Location
10
Great location across from union depot, very central.
Room Quality
8.74
Spacious room noted, but some issues with lighting.
Amenities
9.19
Standard amenities, some guests had issues like broken towel racks.
Value for Money
8.72
Good value considering location, but some service issues.
Food and Beverage
8.68
Decent breakfast, but issues with food availability.
Overall Experience
9.23
Overall stay was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:32

Property Description

Scenic Views and Modern Comforts
Experience breathtaking views of downtown Saint Paul through 13-foot windows in every room, along with amenities like a 50-inch HDTV and a cozy sofa or sofa bed.

Delicious Dining and Socializing
Indulge in a variety of meal options at Gallery Menu, open 24-hours for your convenience. Unwind with premium coffee, beer, and wine at the Coffee to Cocktails Bar, perfect for socializing and relaxing.

Convenient Location and Amenities
With an indoor pool, 24-hour fitness center, and 2,900 square feet of meeting space, Hyatt Place St. Paul ensures a comfortable stay. Valet parking and proximity to Union Depot Transportation Hub make traveling a breeze.

Book now for an unforgettable stay at Hyatt Place St. Paul, where modern luxury meets historic charm.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 772 reviews
Cleanliness: 8.23
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.23
6
65nicolew Solo travel Flagstaff, Arizona
10
Best Hotel
Pros:

This is the best hotel I've ever stayed at. Built in 1934 originally as a post-office, the hotel has been revamped, but keeping its heart in its art-deco style. 13 foot windows and even higher ceilings. The rooms are immaculate. I'm on a book tour and have been staying at hotels across the country. This is by far the best one. And weirdly, the least expensive. The staff are incredibly generous to boot!

2026-04-14 via Tripadvisor
J
J5522TSbrianf NONE
8
Came for Hockey
Pros:

Great hotel location. By the Train Station and close to some attractions. Easy to get on a bus to the Mall of America as well.

2026-04-12 via Tripadvisor
S
Shylock34 Couples Brookings, South Dakota
10
Great stay
Pros:

Clean rooms, valet parking, friendly staff front desk, friendly staff valet, free breakfast. The hotel is an old post office. Unsure if all rooms are like this but our 2nd floor room had high ceilings which made the room seem very spacious. Shower pressure is very high. Clean bedding, rooms. Parking is valet for $39 for 24 hrs. And they offer a discount if you are a member which I believe is $5 savings and they offer that at check in. Fitness room is clean and 24/7. Easy walking access to restaurants.

2026-04-11 via Tripadvisor
1
143friggi Couples Bonney Lake, Washington
2
bedbugs! be weary.
Pros:

The union building was neat with history, but included breakfast was lack luster, with bitter undrinkable coffee. We found ourselves down the street having breakfast at the lost fox. That being said, rooms appeared clean until we were greeted by the local bedbugs. Of course we provided photo evidence and were given a new room. But the new room, we also saw another bedbug. Did he travel with us from the previous room? Or is this place just entirely infested? We don't know. We just couldn't wait to leave. And we'll now be quarantining everything! We presume the bedbugs are hiding in the pullout couches.

2026-04-05 via Tripadvisor
L
Lyle couple us
4
Great place with no customer service though!
Pros:

Clean nice property

Cons:

Well they booked us in to the wrong room I guess and tried to book someone else into that room those people walked in the room while my wife and I were idk having fun lol. Then we got that straightened out I wake up the next morning to a 79 dollar charge on my card for the bar in the hotel that we never went down to. Called a few times finally got that taken care did try to talk to management about people walking in on us naked but no one got back to us. Messaged on booking and left messages on there answering machine and even got transferred one time to the manager and left a message there and no response.

2026-04-04 via Nuitee
J
Jodi couple us
8
2026-04-04 via Nuitee
A
andreakN6347LK NONE
10
Hyatt
Pros:

Clean, comfortable, staff was nice. Breakfast wasn't great. Food was dry, burnt, and/or bland. Still mostly edible with syrup and it was included.

2026-04-03 via Tripadvisor
M
Margit solo_traveller de
8
Alles hat gepasst Gutes Preis Leistungsverhältnis ! Würde ich wieder wählen !
2026-04-02 via Nuitee
K
Krista extended_group us
10
Pros:

Very cool and pretty!!

Cons:

Hard to find entrance!

2026-03-28 via Nuitee
G
Gail solo_traveller us
9
Pros:

Love this unique property. The rooms are humongous, the staff is kind and attentive, and the location superb.

2026-03-28 via Nuitee
S
Sharee family_with_children us
10
My stay was amazing ❤️‍🔥❤️‍🔥
Pros:

Everything is beautiful nice clean and great staff

Cons:

No complaints

2026-03-26 via Nuitee
F
Francine family_with_children us
6
My stay was okay
Pros:

The breakfast was okay, I just wish they had more of a variety.

Cons:

What could have been better, was the morning staff. When it was time to check out, I had an issue the night before, and the morning staff, made it seem like I was somehow lying about the night before. I was not happy about that. What I also did not like, was that the staff the night I checked in, was not very happy either. She seemed like she had gone through a lot, and I wish that she had more help. No one should feel that overwhelmed. When it comes to a hotel, you would expect more staff. But, again She did a wonderful job, and I truly appreciate it.

2026-03-24 via Nuitee
G
Geary couple us
10
Had a lovely stay at the Hyatt and enjoyed a gourmet breakfast in the morning. Would return!
Pros:

Large, spacious room!

Cons:

Heavy, noisy doors that slam shut very early in the morning.

2026-03-23 via Nuitee
T
Travis couple us
8
2026-03-23 via Nuitee
2
254austinr NONE Dubuque, Iowa
10
Great Family Hotel
Pros:

Great location in downtown St Paul. Rooms are huge! Lots of space for the kids to stretch out. Nice landings on each floor to relax and play cards.

2026-03-20 via Tripadvisor
C
Christina couple us
10
Pros:

I never received my incidentals back . So they basically kept my money

2026-03-20 via Nuitee
L
laurahV4035OE NONE Omaha, Nebraska
8
Great stay at a great price!
Pros:

Stayed at the Hyatt Place downtown just last week. We had a good experience. The bathroom lock was a bit troublesome and the room phone did not work but aside from these items the location was great, staff was super friendly and the price point was what drew me to stay at this location. The room was clean and spacious and the beds and pillows were very comfortable.

2026-03-17 via Tripadvisor
R
Rosetta family_with_children us
1
Pros:

The room, facilities and the location of the hotel.

Cons:

The manager or whoever the lady was. She was discriminative, trying to convince my husband to dumb me somewhere. Extremely rude and in my face. Over all my family and I WILL BOT VE COMING TO YHIS LOCATION!!!!!
HotEl was PERFECT, but couldn't enjoy our ßtay due to the staff member.

2026-03-13 via Nuitee
I
Isela family_with_children us
9
2026-03-12 via Nuitee
J
Julie extended_group us
7
Nice big rooms. Conveniently located.
Pros:

It was conveniently located to restaurants in downtown. The pool was nice.

Cons:

The quality of the hot breakfast could be improved. The temperature in the room was difficult to cool down.

2026-03-11 via Nuitee