Haven Inn & Suites

Hotels
•
Independent
5.4 (82 reviews)
1222 W Spring St, Monroe, Georgia, 30655 , Monroe , US
1-770-2071977

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Facilities

Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Upper floors accessible by stairs only
Well-lit path to entrance
Free WiFi
24-hour front desk
Designated smoking area

Review Highlights

Pros:
Wifi worked
Standard service quality
Cons:
Room cleanliness issues
Rude front desk staff

Categories

Cleanliness
1.63
Room was dirty, towels dirty.
Service
6.6
Rude front desk, check-in not welcoming.
Location
8.14
Standard quality for this hotel tier.
Room Quality
2.59
HVAC system did not work, shower door fell.
Amenities
8.12
The only decent thing about this hotel is that the wifi worked.
Value for Money
6.08
Standard quality for this hotel tier.
Food and Beverage
5.03
Standard quality for this hotel tier.
Overall Experience
5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:05

Property Description

Modern Comforts and Convenient Amenities

1. Comfortable Rooms: Feel at home in our air-conditioned rooms with flat-screen TVs and cozy bedding.

2. Free Parking and WiFi: Enjoy the convenience of complimentary self-parking and stay connected with free wireless internet access.

3. Convenient Location: Explore nearby attractions such as Paradise Shoppes of Monroe and Childers Park within minutes of the hotel.

Experience the perfect combination of comfort and convenience at Haven Inn & Suites. Book your stay now to enjoy a relaxing getaway.

Important information:

  • Contactless check-in is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

5.4
Based on 82 reviews
Cleanliness: 1.63
Service: 6.6
Location: 8.14
Room Quality: 2.59
Amenities: 8.12
Value for Money: 6.08
Food and Beverage: 5.03
Overall Experience: 5
C
Carol
4
Pros:

The room was stinky and smelled old

2025-10-04 • via Nuitee
R
Robert
2
Pros:

HVAC system for the room did not work. Room was dirty

2025-09-21 • via Nuitee
S
Sharon
4
Don't stay here
Pros:

Check in not welcoming, and was treated as if we were going to steal towels or smoke in the room. Rude front desk. The only decent thing about this hotel is that the wifi worked.

2025-08-10 • via Nuitee
B
Brandy
2
Pros:

The shower door fell on me the moment I opened it, blow dryer broke, towels dirty.

2025-07-15 • via Nuitee
A
Allison • partner
2
Pros:

I paid for an upgraded room, the honeymoon suite with king bed with the spa tub, and I received a tiny room with regular shower and king bed that has three pillows with a recliner chair. I got a better room when I paid less for a queen bed. Very disappointed and feel very scammed.

2025-05-12 • via Nuitee
A
Allison • partner
10
Pros:

Well lit parking lot with plenty of spaces, clean room and nicely furnished room with A/C, clean bathroom and shower with good water pressure and hot water. I appreciated the friendly staff and easy check in and check out experience. Would stay again.

2025-05-11 • via Nuitee
M
MARSHA • family
6
Pros:

Friendly, caring staff. Needed to see several rooms before choosing a decent one that didn’t smell “musky”. Lacks basic amenities such as hot water in rooms or lobby. No seating in lobby. Charges the same nightly rate as a full service hotel. Without basics, rate should be less.

2025-04-16 • via Nuitee
F
Faith
8
Pros:

There was a leak in ceiling above shower that must have been there awhile as it had colored the sheet rock. I got cold drips on me during my shower.

2025-03-19 • via Nuitee
S
shumaria
10
Pros:

Great customer service and the room was clean

2025-03-10 • via Nuitee
J
Jensen
8
Pros:

Rooms were affordably priced and had adequate amenities. The water was hot and the room was clean. The building is pretty quiet which is a plus

2025-02-09 • via Nuitee
K
Kelly
10
Great service
Pros:

Weather was not best and I would not make it back to my home city about 30 miles from here. I decided to stay nearby my work to not get hurt on the way home.
Staff was quick and nice. Room was clean. Pillows were flat and blankets on the bed were thin. Everything was really clean.

2025-01-26 • via Nuitee
K
Keshia
10
My stay
Pros:

It was a last minute reservation and they accommodated us very well

2024-12-21 • via Nuitee
A
Amber
4
Pros:

The carpet was dirty under the ac. The jacuzzi tube didn’t work and the hotel smelled like an ashtray.

2024-11-16 • via Nuitee
L
LEON G
8
Pros:

i was comfortable

2024-11-09 • via Nuitee
A
Antonieta
2
Pros:

the smell as soon as you were walking in was terrible, you couldn't breathe well enough

2024-10-31 • via Nuitee
M
Maury • family
2
Pros:

The check in was slow, staff was curt and not friendly. Room was antiquated, threadbare sheets, dirty carpet, and holes in curtains.

2024-10-14 • via Nuitee
J
Jay • partner
10
Pros:

Nice room and friendly staff

2024-07-24 • via Nuitee
D
Dajuan
8
Pros:

It was located in an area around restaurants

2024-05-25 • via Nuitee
C
Chris
10
Pros:

Nice staff

2024-04-13 • via Nuitee
J
Joe
10
Pros:

AJ was great & a good clean, quite room to rest a few days.

2024-03-18 • via Nuitee