Aquarius Hotel and Urban Resort

Hotels
9.2 (2780 reviews)
#5A Street 240 , Phnom Penh , kh

Free
Children allowed

Facilities

Meeting rooms
Express check-out
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Nice amenities
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
8.38
Some issues raised regarding laundry and organization.
Service
9.85
Staff received high praise for professionalism and attentiveness.
Location
9.39
Excellent location for exploring the area.
Room Quality
9.34
Modern rooms with great amenities mentioned.
Amenities
9.37
Infinity pool and rooftop bar were highlights.
Value for Money
8.83
Prices mentioned as a bit high, but still good value.
Food and Beverage
8.88
Breakfast could be improved but overall good.
Overall Experience
9.55
Overall satisfaction high with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:00

Property Description

Discover a haven of luxury and relaxation at Aquarius Hotel and Urban Resort, just a short stroll from the majestic Tonle Sap River.

Breathtaking Amenities
Dive into our stunning outdoor saltwater infinity pool, the perfect spot to unwind and soak up the sun. Enjoy delicious meals in our open-air restaurant, where the ambiance complements the exquisite flavors of our Asian fusion and Western cuisine.

Prime Location
Step outside and find iconic attractions, such as the Royal Palace and National Museum, within walking distance. Our hotel is ideally situated for exploring the vibrant culture of Phnom Penh.

Exceptional Service
Receive tailored services from our dedicated 24-hour front desk, ensuring all your needs are met, whether it's tour arrangements or concierge assistance. Relax in contemporary, air-conditioned rooms equipped with modern amenities, providing a perfect retreat after your adventures.

Book your unforgettable stay at Aquarius Hotel and Urban Resort today!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2780 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.55
A
Alexandre couple br
10
Só a piscina já vale a estadia...
Pros:

Funcionários educados e prestativos, localização ótima, perto de tudo, a piscina de borda infinita com vista pra cidade, o café da manhã na beira da piscina.

Cons:

Sem queixas.

2026-04-10 via Nuitee
S
Simon solo_traveller gb
8
2026-04-10 via Nuitee
Y
Yvette couple gb
10
Pros:

The room was stylish and included a spacious and comfortable large bed and was very clean.
The staff were very welcoming and friendly and made us feel at home. They arranged transport from the airport for us too.
The pool was amazing with a stunning view of Phnom Penh, was wonderful to see the sunset over the buildings.
Breakfast had a good choice, including cooked options. Altogether very pleased with this accommodation.

2026-04-09 via Nuitee
R
Rose-Marie couple gb
8
2026-04-08 via Nuitee
M
Maeva family_with_children hk
9
Très bel hôtel au cœur de Phnom Penh
Pros:

Le roof top et sa piscine comme suspendue au-dessus de la ville.
La salle déjeuner et le billard :)
La gentillesse du staff

Cons:

Rien

2026-04-07 via Nuitee
S
Summer couple us
6
Okay stay but overall disappointed
Pros:

Comfortable bed
Good AC, with ceiling fan
Pretty rooftop
Decent breakfast

Cons:

We normally do not leave critical reviews, but this hotel brands itself as a resort but falls short of that standard due to items that would be easy to fix.

- The shower flooded the bathroom every time we used it. The shower door did not seal properly and the area around the door was inexplicably the lowest point of the floor rather than the drain. The picture is 20 hours after our most recent shower - you can see that there is still a puddle around the door area but the drain is dry.

- Our view was directly into what seemed to be an office building across a small alley (there were people in there at night, too). While the view is not the hotel’s fault, there was only a blackout curtain provided, so we could not get any daylight without sacrificing privacy. This would be solved with a second set of white curtains that let in light.

- The WiFi was very poor and did not support steaming - we tried on multiple devices at different times of day without success.

- As is standard in Cambodia, you should not flush toilet paper (we confirmed with staff this is the case at this hotel). But there was no waste can in the bathroom or even near the sink outside - instead, the only can was one without a lid under the desk in the middle of the room.

- The pool area is beautiful but only has 12 chairs by the water (the rest of the rooftop seating area is tables/chairs for cocktails/food). All chairs were taken when we stopped by at 4:30 on a Wednesday (pre-happy hour). Given the size of the hotel (not to mention the pool is open to the public), and its branding as a resort, we found this odd.

2026-04-06 via Nuitee
B
Bradley family_with_children au
10
Pros:

Clean modern spacious rooms

2026-04-06 via Nuitee
N
Nina KAN GOUTORBE family_with_children fr
9
Pros:

La piscine sur le rooftop avec vue sur 360°

Cons:

Manque de produit de toilette

2026-04-06 via Nuitee
N
Nerida couple au
10
Great place to wind down after busy day out and about
Pros:

Great rooftop pool and bar. Clean comfortable room. Great location Friendly staff.

Cons:

Nothing

2026-04-06 via Nuitee
A
Alexis couple fr
9
Très bien
Pros:

Le Rooftop avec la piscine à débordement juste incroyable.
Le petit déjeuner très sympa
Bon emplacement
Le personnel très gentil

Cons:

Juste la vue de la chambre pas terrible (rideau fermés pendant tous les séjour)

2026-04-06 via Nuitee
S
Sigrid couple ee
10
Väga hea hotell, kust Phnom Penhi avastada
Pros:

Parima valikuga hommikusöök, katusebassein ja teenindus

2026-04-04 via Nuitee
M
Margot couple fr
9
2026-04-04 via Nuitee
S
Stefan solo_traveller de
9
Toll um Phnom Penh zu erkunden!
Pros:

Sehr freundliches Personal. Super saubere Zimmer und guter Roomservice. Tolle Massage und der Pool ist natürlich der Hammer mit dieser Aussicht. Hab mich rund um gut versorgt und wohl gefühlt.

Cons:

Jammer auf hohem Niveau: Das für meinen Geschmack etwas zu laute und leicht scheppernde Musikgedudel im Restaurant fand ich etwas störend. Das wurde auf meinen Wunsch hin aber sofort leiser gemacht.

2026-04-04 via Nuitee
N
Natascia family_with_children ch
8
2026-04-03 via Nuitee
R
Rolf extended_group ch
10
Es war bereits das 2. Mal in diesem Hotel und alles hat perfekt geklappt
Pros:

Schöne Zimmer, Fantastischer Pool mit Blick über die Stadt. Sehr gutes Frühstück.

2026-04-02 via Nuitee
Z
Zhou couple sg
9
2026-03-31 via Nuitee
Z
Zbigniew family_with_children pl
10
2026-03-30 via Nuitee
R
Richard family_with_children gb
10
Pros:

This is my third visit over two years, friendly staff and great location . I will be back by the end of the year

2026-03-30 via Nuitee
S
Sigrid couple ee
10
Mõnusa katusebasseiniga väga hea hommikusöögiga hotell. Asukoht linna südames.
Pros:

Väga hea hommikusöök, katusebassein lõõgastumiseks peale linnaga tutvumist. Võimalus endale auto vastu tellida kui saabud lennukiga ja seda olenemata kellaajast. Superhea teenindus.

2026-03-29 via Nuitee
K
Kerry couple nz
10
Clean, comfortable, friendly staff. Good location. Would stay again
Pros:

The rooftop infinity pool is amazing

2026-03-28 via Nuitee