Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Family-friendly amenities
Cons:
Chemical smell in rooms
Initial room issues

Categories

Cleanliness
7.84
The rooms were clean but had a strong chemical smell, which could be a concern for health.
Service
9.81
The reception staff were responsive and polite, and the entertainment team was exceptional with children.
Location
9.15
The location was good, not too far from Gazipasa airport.
Room Quality
7.8
One room had issues with AC and locks, though the room was clean.
Amenities
9.33
Amenities like the game center and playground were well-received by families.
Value for Money
8.79
Overall good value considering the service and amenities provided.
Food and Beverage
8.34
Food was delicious with a rotating menu; however, cocktails could improve.
Overall Experience
9.31
Overall, a very positive experience, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:14

Property Description

Luxurious Accommodation:
Experience a stay of comfort and style at Lumos Deluxe Resort Hotel & Spa in Kargicak, just a stone's throw away from the sea. Each room is equipped with modern amenities including a flat-screen TV, free WiFi, and some even offer stunning sea views.

Relaxation and Leisure:
Indulge in ultimate relaxation at our spa centre with a sauna and hammam, or take a refreshing dip in the outdoor pool with a thrilling water slide. Stay active during your vacation by utilizing our well-equipped gym.

Convenient Location:
Conveniently situated, our hotel is a short distance from Gazipasa - Alanya Airport, making travel a breeze. Enjoy the ease of access with our available airport shuttle service. Book now for an unforgettable stay at Lumos Deluxe Resort Hotel & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AYT

Location

Guest Reviews

8.8
Based on 86 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.15
Room Quality: 7.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.31
S
salman • solo_traveller • de
10
2026-08-19 • via Nuitee
M
Mykhailo • solo_traveller • se
9
2026-08-18 • via Nuitee
K
Krystian • solo_traveller • pl
9
Pros:

Ładna plaża , wygląd hotelu , basen , czystość

Cons:

Animacje ciągle takie same , jedzenie też monotonne

2026-08-10 • via Nuitee
S
Sultan • family_with_children • nl
8
Personeel mag vriendelijker , de wachttijden in het restaurant moet korter!
Pros:

Het hotel is niet heel groot, dat vind ik juist fijn. Er zijn 2 verschillende zwembaden, 1 aan de voorkant (daar is het druk, met glijbanen en animatie) en een aan de achterkant van het hotel (waar het rustig is) .
Hygiene is goed. De kamers zijn schoon. Lekkere stortdouche. Eten is prima. We hebben het echt naar onze zin gehad.

Cons:

Om 6:45 zijn alle ligbedden al gereserveerd en de meesten komen pas na 10 uur aan t zwembad. Er zijn zelfs mensen die de beste plekken reserveren en vervolgens naar het strand gaan en in de middag pas terugkomen.
Hier moet echt iets mee..
En hele lange wachtrijen in het restaurant. Alle gerechten staan aan 1 kant, waardoor de wachtrij erg lang is. Vaak sta je echt een half uur te wachten. Ik had dan ook een bord voor m’n kind in m’n hand, wat erg zwaar werd. De borden zijn zelf al zwaar en je hebt altijd koud eten.
Hier kunnen ze best iets op verzinnen, want dit is echt geen doen zo.
Bijvoorbeeld aan 2 zijden van dezelfde gerechten, zodat de rij in tweeen splitst.
Verder vond ik (op een paar medewerkers na) het meeste personeel onaardig en soms zelfs onbeschoft. Ik hoorde ze vaak praten over andere hotelgasten in het Turks. Ik vind dit niet kunnen. Kon vaak geen lach vanaf.
Erg jammer!

2026-08-09 • via Nuitee
Лариса • solo_traveller • kz
10
2026-08-06 • via Nuitee
S
Soumia • family_with_children • fr
10
2026-08-05 • via Nuitee
V
Vidas • couple • lt
7
Šiaip gerai
Cons:

Maitinimo organizavimas. Didelės eilės prie maisto. Jei duodavo ka iššskirtinio arba prie grilio tekdavo laukti eilėje kaip vargšams apie 15 minučių. Teko kelis kart sukt ratus aplink sale kad gautum kur atsisėsti.

2026-08-03 • via Nuitee
B
B5385PChelenw • Family
6
Good facilities, but serious issues with staff boundaries and hotel excursions
Pros:

Stayed here for 10 nights (2 adults and 4 older teens). The hotel is clean and the rooms were fine, though a little tired. The animation team, reception staff, and housekeeping were all excellent. The on-site restaurants were lovely—make sure to book in advance upon arrival because the slots fill up quickly. The Gypsy Cafe located near the hotel also serves a lovely variety of food and gave us a nice change from the buffet; the owner is very attentive toward tourists.

Because the hotel is located far from the airport, it is absolutely worthwhile to pre-book private transport to save time.

Good location, lovely beach, and beautiful area. However, we rated our stay down for two major reasons: First, we booked a shopping trip via the hotel guide to what we were advised was a local shopping centre. This was not the case. We were taken to a local shop (similar to a shack) with highly inflated prices, where the shops adjacent to the hotel sell the same items at a lower cost. The owner states prices are fixed but then significantly inflates the agreed price at the time of payment. I do not recommend using the hotel guide for this.

Second, and most importantly, I experienced highly inappropriate and degrading behaviour from one of the hotel lifeguards. He made highly suggestive comments, crossed personal boundaries, and asked me to meet him outside of my marriage. This completely ruined the comfort of our stay, as I had to actively spend the rest of our holiday avoiding him.

I have since raised a formal complaint regarding this individual through our booking agent. Management needs to ensure that clear boundaries and professional etiquette are strictly enforced with their poolside staff so other female guests do not experience this.

2026-07-11 • via Tripadvisor
S
stephencJ6585YV • Family
10
Very good 👍 great staff and lovely people
Pros:

We had an excellent experience at The Lumos Hotel, and a big part of that was thanks to Ismail, the lifeguard. He is truly outstanding at his job and goes above and beyond for all the guests.
Ismail is fantastic with both adults and children. He is always friendly, approachable, and happy to help whenever anyone needs assistance. The kids absolutely loved him because he made their time around the pool so much fun, especially when helping them on the slides and encouraging them safely. He has a great way of interacting with children that keeps them entertained while making sure they are always safe.
What impressed us most was his professionalism. He is constantly alert and has his eyes on everything happening around the pool area. You can relax knowing that Ismail is paying attention and taking his responsibilities seriously. He creates a safe, enjoyable atmosphere for everyone and is a real credit to The Lumos Hotel.

2026-07-09 • via Tripadvisor
M
multik_ya • Family • St. Petersburg, Northwestern District
10
Best holiday in Lumos
Pros:

We stayed at this hotel with two families of seven. Due to a flight delay and being checked into the wrong hotel, the manager at this hotel was helpful, calming us down, and showing us the hotel grounds and rooms while we were resolving the issue with the tour operator. The food is good; you won't go hungry. The service is good, but the bartenders are surly. The rooms are cleaned daily. The beach is clean, with small pebbles and a good entry into the sea, but small children need life rings or armbands. The entertainment staff is top-notch, and the guys are great: men versus women shows, magic tricks, different activities every day for both adults and children, yoga, aqua, bossa, darts, and volleyball. We went to a beach party with the entertainers and were delighted. The fire show, foam rolling, and transformers were top-notch. A big thank you to Margo at Aqua for helping with everything. We highly recommend this hotel and will be back.

2026-07-06 • via Tripadvisor
J
Jastrebov • solo_traveller • fi
8
2026-06-29 • via Nuitee
X
X3393TYrobk • Family
10
Excellent stay at Lumos hotel
Pros:

We had a really lovely stay at the hotel. Staff was always friendly and helpful, and there was plenty to do inside and around the hotel to keep the family entertained.

2026-06-20 • via Tripadvisor
2
268kamilb • Family
10
Only pluses
Pros:

Everything was good. Food, clean, staff, animations.
Greatings and thanks for Deniz - crazy animator :)

2026-06-20 • via Tripadvisor
_
_D5805AU • Family
10
Holiday 2026
Pros:

We stayed at this hotel with my son from June 4 to June 18. We came to this hotel for the second time. The room is cozy, there is a minibar: cola, fanta, sprite, 2 apple juices, water. They cleaned every day, changed the towels when we asked. The food in the restaurant is delicious, we did not leave hungry, but the concept of the hotel is more family-friendly, and there was a lot of spicy food, which is not suitable for every child. We would recommend making 2-3 types of porridge at the hotel in the morning. The sea is warm, the beach is clean, 5+, the staff there is very friendly, they will always come to help, the entrance to the sea is good. The animation speaks 4 languages, every day there are different activities for both children and adults. In the evening there is a children's disco, then a show for adults, either the animation team puts on or a show from the city. We went to the fruit party and we really liked it. We also went to the beach party, which runs from 8:00 PM to 11:30 PM. Our 8-year-old really enjoyed it. There were transformers, a fire show, and a foam disco. I'd also like to highlight the entertainers who were jumping around day and night, entertaining all the guests: Hamza, Deniz, Dj, Margo, Sami, and Ozlem in the mini club. They were great—respect and a huge hello to you.

2026-06-18 • via Tripadvisor
4
480dead • Friends getaway
10
Amazing stay! DJ Dogukan was incredible, full of energy and made every night unforgettable. Great animation team too!🤍
Pros:

Our stay at the hotel was truly wonderful. The food was delicious, fresh, and very diverse every day. The rooms were clean, comfortable, and well maintained. The quality of service was at the highest level, and the staff were very warm, friendly, smiling, and always ready to help.
The animation team was especially outstanding — they made me love them so much. They were energetic and fun, and made every day more interesting and enjoyable. They truly left me with unforgettable memories. The highlight of our stay was the disco. The atmosphere was amazing, and DJ Dogukan was absolutely fantastic! His music, energy, and interaction with the guests made every night unforgettable. He created great fun for everyone and an excellent vibe.
Many thanks to the entire hotel team for such a beautiful experience. We had a really great time and would happily come back again!

2026-06-13 • via Tripadvisor
W
Waldemar • solo_traveller • de
10
Unvergesslicher Urlaub in Alanya
Pros:

Einfach alles,von Zimmer bis Strand.Sehr gute Service,Essen,Gästebetreuung
Alle unsere Erwartungen waren übertroffen

Cons:

Nichts

2026-05-26 • via Nuitee
7
745raheelf • Family • Shipley, Bradford, West Yorkshire, England
10
Great hotel with great views
Pros:

Great hotel, holiday is fantastic the food is great with plenty of options. Staff are brilliant and will go out their way to help my child’s dietary option. Will definitely be back here again!

2026-05-23 • via Tripadvisor
O
O4495SEjackc • Friends getaway • Bristol, England
10
Good hoilday
Pros:

Good food and good entertainment ❤️ room was clean good activities and good tan good Turkish night and good shows I liked the yoga and aqua gym and thanks to all the staff and entertainment team I would come again

2026-05-19 • via Tripadvisor
D
daniellemQ2588IT • Family
10
Best family holiday to date !
Pros:

Best family holiday we’ve been on to date, 24 hour all inclusive (drinks) you could go and get a drink at 2am if need be, the best air conditioning(no bugs) , such a multi cultural crowd family’s from everywhere, the foyer is pure luxury, local shops less than 5 minute walk, the beach is across the road and still included in the all inclusive serving food and drinks and the kids really enjoyed the slides and splash park we would definitely come back here again

2026-02-23 • via Tripadvisor
5
540anyaz • Family
8
Vacation in June 2025
Pros:

We stayed 2 weeks in June 2025. The sea and the beach were amazing. The room was ok, had some problems with air conditioning, shampoo and shower gel were never refilled so we had to go and ask for a refill.
The food. Desserts were great, the other food was good but not a big choice for kids.
The animation could be better, the evening programs were boring, and the kids disco lasted 15 minutes the most.

2026-02-12 • via Tripadvisor