The Lumos Deluxe Resort Hotel & Spa

We started here only for one night on our way further to Alanya cost. Location was good, not too far from Gazipasa airport.

Very good hotel and service. The food is delicious, with a daily rotation of dishes. There are interesting evening shows. The sea is just a stone's throw from the hotel and is always clean, but it's best to reserve a seat in advance, as getting a spot in the shade is unlikely. The alcohol is the same everywhere and probably leaves much to be desired. They don't skimp on the cocktails; if you don't like strong drinks, ask for less. The desserts were delicious. Overall, everything was great; I'll definitely be back! I'd like to express special gratitude to the reception staff, especially Atakan—he's responsive, polite, and always willing to help and advise. Thank you, team, you're the best!

The animation team behind Lumos de Lux has truly outdone themselves. Every frame is meticulously crafted, blending vibrant colors, fluid motion, and striking visual storytelling that pulls the viewer right into the world. The attention to detail in character expressions, environments, and transitions reflects not just technical skill but a deep passion for the craft. Each scene feels alive, immersive, and thoughtfully designed, making the visual experience unforgettable.

Equally impressive is the music, which perfectly complements the animation. The score is both evocative and dynamic, enhancing every moment with emotion and energy. From subtle, atmospheric undertones to soaring crescendos, the soundtrack captures the essence of the story and elevates each scene to new heights. The synergy between visuals and music in Lumos de Lux creates a cinematic experience that is truly magical.

Together, the animation and music team have crafted a masterpiece that delights the eyes and moves the heart—a testament to creativity, skill, and collaboration at the highest level.

I recommend lumos hotel and I had a best experience, me and my kids had thier best experience in game center with talented experienced people and thier food were also nice and nice play ground for children and pool and so on

I had such a wonderful experience with the entertainment staff at kid play and would love to share my gratitude. They took care of my two kids with so much love, care, and professionalism that I felt completely at ease leaving them there. The environment is spotless and very well maintained, which gave me even more confidence knowing my children were in a clean and safe space.

A very special thank you goes to the three amazing ladies – Sibel, Ayse, and Havva – who went above and beyond to make sure my kids were happy, engaged, and comfortable throughout their time. Their warmth, patience, and kindness truly made the experience exceptional.

I would absolutely recommend the entrainment staff at Kid Play to any parent looking for a caring and professional place for their children.

ROOM - 1311 Third Floor

Air Conditioning worked well. Pillow and mattress were comfortable. Double bed with an extra single bed. Corner lamp had an electrical fault I had to put my shoe under cable to keep it on. Fridge with water, small cans Sprite, Fanta but no milk. Kettle, coffee, fruit teas (took our own tea bags). - ask at lounge bar for milk carton. Beware- small Fanta, Sprite cans are only free 1st day at 3€ each you could have a big Bill on check-out. Plenty of drawers and hangers, free safe. Balcony faced the sea, no excessive noise at night.
BATHROOM- Lovely large shower with hand shower. Light under mirror, useful for night - no extractor noise. Soap, shampoo, shower gel in small bottles, also liquid soap by the sink and shower gel dispenser. Small maintenance issues - no filter on sink tap so water shot onto floor, hairdryer with exposed wires, pedal on bin broken.

FOOD
BREAKFAST - Soup (grandson liked this), fresh bread, rolls, small croissants. Eggs - scrambled, boiled, fried, Omelettes made to order. Children's cereals, melon, pink grapefruit, other fruits. Lift up toasting machine heavy and hot - risk to unsupervised children.

LUNCH & DINNER
Soup, fresh bead and rolls. Salads- cucumber, mixed lettuce, tomatoes, olives, couscous. Would have liked cold tuna, cold meats for lunchtime. Chips, chicken, not many green vegetables. There was lots of choice, but taste and quality not always there. Salmon ruined by not being filleted. There was a tremendous amount of food waste, so it wasn't just us that thought this. Desserts 🍰 usually my favourite. They all look really nice but once you have tried a few they all taste similar. Baklava and Creme caramel were nice. Fresh melon, watermelon, peaches, banana's were good. No Ice Cream which is what you want when it's 38/40 degrees.

DRINKS - Not Ultra All Inclusive as advertised. No Branded drinks such as Baileys, Malibu cheap alternatives were horrible. Rosè wine was sour, white and red wine were ok. Cocktails were sickly only nice one was Mojito. Champagne was a drinkable sparkling wine. Bar staff were friendly, worked hard, but queues as not enough staff. Coffee and hot chocolate from the machine were good. Machine with orange juice, pineapple etc weren't nice. Sprite and Coca-Cola were a saviour. I had duty free pink gin which I brought down in my flask and mixed with Sprite. Fridges around with bottled water. Iced Tea with peach syrup was nice. I'm a quality not quantity drinker, so this was a big disappointment.
WiFi worked well everywhere, including on the beach.

POOLS
Pool towels were provided. Hand in used towels and you get a card. Hand the card in to get clean ones.
Pool across the road had slides, a pool, snack bar with burgers chips and salads. Ice lollys for 1 hour a day. Very loud booming music. Our Grandsons did enjoy it there. There is a bridge going across the road from one pool to the other but this is only used for staff. If it was used then the hotel wouldn't have wet trails through the lobby.
Quieter pool with bridge across the middle. You had to get up early to get a sunbed (thanks to Son and Daughter In Law) then you were surrounded by unused sunbeds for a lot of the day. There are only 3 rows of sunbeds but plenty of room for more. Safety Issue's - excess water not cleared up. Adults and children were slipping over all the time. Outside toilet was very wet on the floor with overflowing small bin for toilet paper, never saw it cleaned. Timer on the light after 30 seconds you were plunged into darkness had to wave to get it back on. Very annoying all for saving money but make it longer.

SPA
Didn't use as was 60€. Inside pool had 4 sunbeds and water was freezing no jets in whirlpool.

LOCATION
This hotel is half an hour from Alanya, about 3 hours from Antalya Airport in a private transfer. There are a few bars, shops,Supermarkets. GYPSY LOUNGE nearby had lovely food and friendly service from Ali. This is a family hotel if you just want to spend by the pool with your children, if you get up early for a sunbed.

SUMMARY
The Hotel Management need to make improvements to gain true 5* Ultra All Inclusive -
1. Improve quality of drinks.
2. More Sunbeds.
3. More Staff.
4. Dining - Fillet the fish, offer ice cream in a freezer.
5. Rooms are getting a bit dated, maintenance should be done.
We enjoyed the holiday as we had our family, so we made the best of it.

We really enjoyed our stay here, staff were friendly and helpful in accommodating SEN children. Entertainment every night and a variety of food options for all appetites. I would recommend this hotel and would come back!

We were a group of 8 people (7 adults and one child). First of all, the distance from Antalya airport to the hotel is about 2.5 - 3 hours by minibus. At the hotel we encountered problems with accommodation, receiving a room for a family with a small child with a sewage smell, in another building where we were accommodated in the other 3 rooms, an extremely rude receptionist who, when we said that we would sleep in the hotel lobby (family with a 6-year-old child), said that we had nothing else! The manager did not show availability from the beginning and offered us an identical option with rooms on the ground floor in the main building, without a balcony with a strong sewage smell. They said there were no rooms available but we saw in front of us that check out had been done. Then they reasoned that they did not have staff to clean that room (it was 11:30 p.m.). But then staff were found to clean! After phone calls, nerves stretched to the max, the problem could be solved in an hour, which with a little tact and common sense could have been resolved without any nerves!. Enough food at all inclusive, drinks too. Cleaning and changing towels randomly depending on the room and the tub (in some daily, in others every 2-3 days). The option to go to the Alla carte restaurant one day turned out to be a fiasco: in fact, there was a choice between a Mediterranean or Turkish menu (in different rooms, and you couldn't go to both), a menu set by them (some salads as an appetizer, a creamy potato soup, lamb leg with mashed potatoes and a rice pudding). Whoever doesn't want what's on the menu has no other option! It's better to go to the hotel restaurant for dinner and choose what you want! The beach, a few hundred meters away, has coarse sand, the entrance to the water after two meters is quite steep (the water is up to your chest). There were big waves almost every day (5-6 days) and the red flag was raised. The beach bar does not serve alcoholic beverages except beer and wine. All the wines in the restaurants are only dry (nothing semi-dry, semi-sweet or sweet!). The snack bars at the Aqua park pool and on the beach have pretty much the same dishes every day (hamburgers, hot dogs, onion rings, french fries, pasta, raw salad). The ice cream bar is actually a cooler where they put ice cream on a stick, different flavors). The music from the nearby disco can be heard until 2 am (depending on the orientation of the room). At the indoor pool, they practice occupying the sun loungers with towels in the evening for the next day, or in the early hours of the morning (6-7 am). The water in all the pools is pleasant in terms of temperature. As a general conclusion: it is clearly not a 5 star hotel as we imagined, but it is acceptable for the price (1750 euros for 2 people). They certainly have something to improve but since the hotel is full all the time they are satisfied. Probably if we were to repeat the experience we would choose another 5 star hotel for several reasons (and to have a comparison period).

We arrived late in the morning, 2am. We were welcomed at the front desk and offered food and drinks to help get us settled. The hotel staff are super friendly. Everything was explained and sorted when we asked. The pools are perfect for families. The hotel/resort itself is absolutely stunning. Would definitely recommend!

We arrived early in the morning and were greeted by a wonderful and supportive team who showed us to our rooms, which were immaculate. The activities were enjoyable for whole family and the food was also good and readily available. The hotel itself is truly stunning with marble effects and glass elevators. Couldn’t recommend more!

Hotel- Looks beautiful pretty lighting and carpet, 1 big pool, 2 baby pools and 1 water slide pool, slides are open 10-12 and 2-6. Pool walkways are extremely wet cleaners did not attempt to clean up, watched several people fall over, I know its a swimming pool its going to be wet, uses your common sense blah blah blah but this was a new level of just water left to pile up.

Pool toilets were absolutely vile cleaner entered pool toilets put an l to sign on the wall to say its clean but then didn't clean, we used inside lobby toilets, tissue was over flowing as had a small bin but weren't allowed to throw toilet paper down so built up quite easily but very clean toilets.

Food- This is a Russian eastern European hotel not catered for European or English tourists. Breakfast was mainly cauliflower, brocoli random vegetables from night before, soup,eggs, little sausages, chips, no cereals, yoghurt, bacon, sausages, only as an English person I would say this is shocking but to others this food maybe delicious, dinner and tea are the same at the restaurant chicken, beef and fish dishes with potatoes and various vegetables, the bbq grill outside was lovely, one 7 year old embraced the new foods trying everything and one ate chips and nuggets every night

The pool bar food was burgers, hotdogs, salad and onion rings which kids loved.

Drinks- standard local drinks only, wine tasted like vinagear, but coke, fanta, sprite lovely,

Location- technically In analyna but its 27 mins from the main town of alanya, only handful of shops and restaurants near by, beach just across the street, private with WiFi food and drinks avalible for free.
Next to nightclub and mosque nightclub stops around 4am and mosque calls all through the night on a speaker if you are on the left side of the hotel can be extremely noisy

Staff i have mixed feelings- cleaners absolutely 10/10 bedroom cleaned towels changed.

Cleaners around hotel- short staffed/cutting costs saving on staff (informed by one of them) they are doing there best but drinks cups
Left everywhere, lack of bins, not keeping the poolside or lobby clean

Bar staff lovely tried there best not enough of them, they have a tip box, the staff informed me they dont keep the tips that go in the box so better to give directly to staff.

Would i come here again absolutely not, would i recommend to come here no, but its not a bad place to stay its just okay, we survived 14 days no real major issues.
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Boat trips, Quad bikes and Aqua
Park are around 1-2 hours by bus transfer. Still enjoyed trips

We were very happy with everthing about the hotel and about all the staff the way the shering all the experience with us and make us enjoy all the activity.

We have had a great holiday. Animation show it is very nice and they are super guys that involves everyone in the activities. Super music and the hotel is nice. Good is great lots of choices. A big thank you to all hotel staff.

Thank you for an amazing holiday! 🌴✨ We highly recommend it to anyone still hesitating – book your stay at #TheLumosDeluxeResort & Spa and make memories to last a lifetime!

Fantastic family orientated hotel and relaxing atmosphere. Many day time activities including water polo and volleyball amongst other fun events. Animation team helpful, joyful and very friendly. Lots of events on the evening with each day different show. Couldn’t recommend enough this hotel. Best option for family in the area!

I was very excited about mini disco, disco and night shows!!! Also the personal is very kind and nice! The meal is delicious and different!!!

English family, here now, as I write! This hotel is absolutely beautiful, immaculate, and we loved the slides and the two pools, we always got sunbeds.
The onsite Turkish spa was amazing!!
Yes the hotel Is slightly isolated, & 2hours from the airport but it still delivered everything we wanted.
The food was amazing with a good variety & as a fussy eater I still managed to eat delicious food three times a day!
The staff are always helpful and the animation team are 100% awesome!! They involved us in all the games throughout the day (bowls, darts, aqua Aerobics, volleyball) and the kids loved the mini disco, football pitch & arcades.
most nights had external entertainers come in and do a show.(fire show was epic) On site Photographer took the best sunset pictures and prices were very reasonable.
The few shops outside offered everything we wanted, cheap! good quality! clothes etc. And the Migros supermarket next door was perfect! If you want a chilled holiday and not want the hustle & bustle of been in the main town the Lumos Deluxe is perfect.

Excellent Hotel, very clean & very friendly the Animation Team are the best!! Very friendly, helpful & the shows & the mini disco was very Good!
The activities throughout the day were very fun and entertaining, and we really loved all the team who were amazing with our children! 200% recommend this hotel as the cleanliness and food were top quality!

Came to this hotel in August as a family of 6! It is full of rude foreigners! The pools are rubbish no entertainment and the slide pool is dirty and way over crowded. Defo not a hotel catered for English people half of the food you don’t even know what it is! I would say this is an average 3 star not 5! Outside the hotel there is one bar that you can watch football in but hardly ever works it’s a very secluded area with not much to do! I wouldn’t recommend going here and I’m absolutely gutted paying so much money to come!
Most of the staff are lovely and the rooms are nice and big , cleaned each day .