Hotel Aifa

The Aifa always delivers when it comes to value for money, comfort and quality. The only negative is that the breakfast is actually awful. Such a shame, but it really is that bad. The only thing that looks remotely appetising in is the plastic displays of food!!!!

Just good and there is room for improvement at the breakfast food quality .

Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..

Well maintained

Spacious room

The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.

the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged

Alas , hotel feels aged.
Breakfast will be better to eat out.

One of the best hotels in Labuan

Checked into a room and AC was not working.
Waited a while and still not working.
Finally staff member came up and said they do have an issue with the AC.
Moved to another room and was better.
Unfortunately, the corridors were not air conditioned and was very uncomfortable.

Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted.

As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round.

Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.

great hotel and location

Excellent

Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.

I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.

Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.

Despite placing "DO NOT DISTURB" sign at the door knob outside, staff still enter the room.

Warm welcome by the staff. Clean.

friendly front desk

Breakfast buffet it is not a buffet and not clean also hygiene as there are small flies which is taking a nap on their fruit platters.Further more , The variety of breakfast menu is really bad.