Hotel del Tajo

Hotels
5.7 (39 reviews)
Morelos 1803 , Salamanca , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Location
Good staff interaction
Cons:
Poor cleanliness
Bad service at reception
Old amenities

Categories

Cleanliness
3.98
Complaints about poor cleaning in the reviews.
Service
6.45
Mixed reviews, with significant complaints about the reception service.
Location
6.99
Location was mentioned positively, but external area described as unattractive.
Room Quality
5.94
Rooms described as mediocre and in need of maintenance.
Amenities
4.97
Amenities are outdated and insufficient for comfort.
Value for Money
5.93
Room quality and service low compared to expectations for value.
Food and Beverage
5.68
No specifics mentioned, average expected.
Overall Experience
5.65
Overall disappointment highlighted, but some elements satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:07

Property Description

Convenient Location in Salamanca, Guanajuato

Modern Amenities for Comfort

Discover our 24-hour front desk service, free WiFi access, and luggage storage. Each room features cable TV, a patio, and a private bathroom with free toiletries. Enjoy garden views, a desk, safety deposit box, and cozy bed linen for your convenience.

Relaxing Garden and Additional Services

Unwind in our garden or explore the tour desk for local attractions. Indulge in snacks from vending machines or take advantage of free parking. With Irapuato just 20 minutes away and León a short drive, Hotel del Tajo offers the perfect blend of relaxation and accessibility.

Ready to experience comfort and convenience? Book your stay at Hotel del Tajo today!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for MXN 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.7
Based on 39 reviews
Cleanliness: 3.98
Service: 6.45
Location: 6.99
Room Quality: 5.94
Amenities: 4.97
Value for Money: 5.93
Food and Beverage: 5.68
Overall Experience: 5.65
R
Rosaura • family_with_children • mx
2
Desepcionante
Pros:

Nada

Cons:

Todo, para nada es como las fotos q suben, la recepción no ha tenido mantenimiento en no se cuánto tiempo, la recamara q me habían asignado tenía rotas las cortinas, limpio si, pero falta muchísimo mantenimiento y subir fotos reales

2026-04-09 • via Nuitee
C
Cesar • solo_traveller • mx
1
Pros:

EL ALOJAMIENTO NO EXISTE NO FUE POSIBLE CANCELAR LA RESERVACIO PESIMA ATENCION DE BOOKING

Cons:

EL LUGAR NO EXISTE ESTA CERRADO Y LA ZONA NO ES SEGURA

2026-04-08 • via Nuitee
S
Solano jimenez • family_with_children • mx
10
Pros:

La atencion

Cons:

Nada

2026-04-02 • via Nuitee
S
Solano jimenez • family_with_children • mx
8
2026-04-02 • via Nuitee
J
José • family_with_children • mx
7
Bien Precio Calida
Pros:

Ubicación, Costo, espacio de la habitación, ventilación y tranquilidad.

Cons:

No hay agua caliente para bañarse

2026-02-11 • via Nuitee
L
Luis Alfredo • solo_traveller • mx
10
Excelente
Pros:

No hay

Cons:

Ok

2026-02-08 • via Nuitee
M
Montalvo • family_with_children • mx
10
2026-01-21 • via Nuitee
M
Manolo • family_with_children • it
1
Pros:

Nada terminamos en otro lugar

Cons:

Llegamos a las 2am después haber conducido 5horas con una niña de 7 años, dice especificadamente que tiene recepción las 24h. Nadie estaba ahí y nadie contestó al móvil, tuvimos que ir en otro lugar. La zona de afuera se vee muy fea.
Así no se trata la gente, si escriben que tienen un servicio respeten lo que tienen escrito o lo quiten. Soy un servicio para el turista o para lo que quiere visitar, actúen de manera adecuada o cierren y hagan otra cosa.

2025-11-03 • via Nuitee
V
Villeda Benites • solo_traveller • mx
7
2025-10-29 • via Nuitee
M
Moyses • family_with_children • mx
10
2025-10-12 • via Nuitee
R
Ramon
10
Pros:

Bueno

2025-10-03 • via Nuitee
J
jose
6
Pros:

Ubicación bien, limpieza excelente, personal bien, instalaciones mediocres debido ah: Instalaciones antiguas y sin mantenimiento, ventiladores sumamente deficientes, tomando en cuenta que la ciudad es bastante calurosa en el día, y la TV es antigua con sistema de cable antiguo por ende, ningún canal se podía ver bien. Control remoto solo funcionaba para encender y apagar. Apartando lo antes expuesto, por lo demás todo bien...

2025-09-24 • via Nuitee
I
Iván Mares • family_with_children • mx
1
Pros:

Nada

Cons:

El trato del recepcionista, grosero altanero. Pésimo servicio al cliente

2025-09-08 • via Nuitee
Y
Yael • family_with_children • mx
7
2025-09-04 • via Nuitee
E
Eduardo
6
Pros:

Poca limpieza

2025-09-03 • via Nuitee
S
Santiago • family_with_children • mx
9
Pros:

la habitación

2025-08-24 • via Nuitee
J
Julio Cesar • family_with_children • mx
10
2025-08-20 • via Nuitee
J
José
10
Pros:

Buen trato

2025-07-28 • via Nuitee
H
Hernández Rivas • family_with_children • mx
7
2025-07-12 • via Nuitee
M
Martin • solo_traveller • mx
1
Pros:

La ubicación

Cons:

Toda la habitación 9 en muy mal estado, sin teléfono para contactar a recepción, sin internet, la perilla de la puerta floja, una muy mala experiencia.

2025-07-07 • via Nuitee