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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Barber/beauty shop
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Kid meals
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Water park
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ATM/cash machine on site
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Modern Rooms with Amenities
Enjoy a comfortable stay in our air-conditioned rooms with flat-screen TVs and complimentary toiletries. Some rooms even feature a cozy seating area for extra relaxation.
Convenient Location
Located just 500 metres from Sunway Lagoon, our hotel offers easy access to this popular theme park and is close to other attractions such as KidZania Kuala Lumpur and University of Malaya.
Dining Options and Services
Indulge in delicious meals at our on-site restaurant and take advantage of our 24-hour front desk service for a hassle-free stay. Book your room at Sunway Lagoon Hotel for a memorable experience in Petaling Jaya.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated guests with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor.
Please note that the hotel does not accept third-party credit card payments.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Please note that hotel may contact the cardholder for verification purposes.
For security purposes, credit cards used for Non-Refundable bookings must also be presented when checking in.
As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodations and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
I upgrade my reservation to the resort so room was spacious comfortable
Breakfast tasty suitable for all
Nothing
المكان موقعه ممتاز بس الفندق عادي جدا
Easily accessible to the places that i need to go to.
All is ok
The reception staff very rude
Reciption staff
Centre of city
Lunch / dinner.
جميل من كل النواحي
لايوجد
وجود مول ملاصق للفندق
The location
Staff customer service could be improved further, without checking rejecting a request for late check out straight away stating the hotel is fully book is unpleasant (an Indian staff). Sometimes, do check on the regularity of the said customer n if they are a loyal patron revisiting to stay there. Apart from that glitch everything else was superb.
Conveniently located. Clean and pretty large bathroom. Staff is very friendly.
Toilet door cant be closed or locked. Foyer smells a little too strong.
Location
Some irresponsible people left their food litter near the lift. - 15th floor. Could be after cleaning done
Great staff, excellent location with great access ti mall and theme park. Very good breakfast buffet.
Price a bit on the higher side for the experience
Nearby sunway lagoon
The bathroom was slippery when wet
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