Hampton Inn Blue Ash/Cincinnati, OH

Hotels
•
Hampton Inn
7.7 (278 reviews)
4761 Creek Road , Cincinnati , US
+1 513-791-2822

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location for events
Great/amazing breakfast
Helpful/front desk staff (Grace, Jordyn mentioned)
Gym available
Comfortable/spacious rooms (reported by some)
Some guests reported very clean rooms
Cons:
Reservation/overbooking problems and poor handling of confirmations
Inconsistent or rude front desk service; language concerns reported
Cleanliness issues: unclean rooms, odors, possible mold
Pool reported dirty or too cold
Maintenance problems: no hot water, plumbing damage, no AC, no safe
Billing/overcharge disputes not resolved

Categories

Cleanliness
6.5
Mixed reports: several guests complained rooms were not cleaned, towels not changed, room odors and possible mold from water damage; other guests reported the hotel was very clean.
Service
6.8
Mixed to poor: multiple reports of reservation problems, overselling, unhelpful or rude front desk staff and language issues, but several guests singled out excellent staff (e.g., Grace, Jordyn) who were helpful and friendly.
Location
9.2
Generally praised as convenient for events and a good location; one mention that the hotel sits in an industrial area.
Room Quality
6.5
Problems noted including plumbing fixtures pulled from walls, no hot water, no air-conditioning in some rooms, strange odors; other comments mention comfortable and spacious rooms.
Amenities
8.8
Gym and breakfast well-liked, but the pool received complaints (dirty/cloudy or too cold) and inconsistent pool maintenance.
Value for Money
6
Negative: guests reported being overcharged or having billing disputes and felt the hotel did not rectify charges, reducing perceived value.
Food and Beverage
9
Breakfast repeatedly described as great/amazing and a strong positive across reviews.
Overall Experience
8.8
Mixed overall: some guests enjoyed excellent staff, good breakfast and comfortable rooms, but frequent operational issues (overbooking, maintenance, cleanliness) produced inconsistent stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location in Blue Ash
Located in Blue Ash, Hampton Inn Blue Ash/Cincinnati, OH offers easy access to popular attractions like Kings Island and Cincinnati Observatory Center, making it an ideal choice for travelers looking to explore the area.

Modern Amenities for Comfort
Guests can enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. The hotel also features a fitness center, indoor pool, and a business center, ensuring that guests have everything they need for a relaxing and productive stay.

Exceptional Service and Multilingual Staff
With a 24-hour front desk where staff members speak English and Russian, guests can expect top-notch service and assistance throughout their stay at Hampton Inn Blue Ash/Cincinnati, OH.

Book your stay now at Hampton Inn Blue Ash/Cincinnati, OH for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

7.7
Based on 278 reviews
Cleanliness: 6.5
Service: 6.8
Location: 9.2
Room Quality: 6.5
Amenities: 8.8
Value for Money: 6
Food and Beverage: 9
Overall Experience: 8.8
K
Katie • family_with_children • us
9
2026-10-22 • via Nuitee
R
Ryan • couple • us
9
2026-10-12 • via Nuitee
A
Asuncion • solo_traveller • cl
10
2026-10-09 • via Nuitee
E
Eduardo • solo_traveller • ar
8
2026-09-18 • via Nuitee
R
Randy • solo_traveller • us
1
Wouldn't honor our reservation
Pros:

The appearance of the building was ok

Cons:

We ended up not staying here because they wouldn't give us the king room we reserved and there were adults and children in the hallways after 9pm. I wouldn't recommend this place. He just kept trying to sell us a two queen room.

2026-09-14 • via Nuitee
C
Carlos • solo_traveller • us
3
What's the point of a reservation.
Pros:

Location and staff.

Cons:

We made a reservation a couple weeks in advance. When we arrived at approximately 630 pm we were told that our room was no longer available because Hampton had over sold the rooms. We explained that we had a confirmation to which the employee stated he could see we had booked a room with 2 queen beds but it just sold. After several minutes he said there was a room available with a king bed however we were with our children which made the stay absolutely uncomfortable.

2026-08-16 • via Nuitee
M
Michael • couple • us
9
2026-08-15 • via Nuitee
S
Sarah • couple • us
5
Average
Pros:

Gym

Cons:

They didn’t clean room or change towels when asked

2026-08-15 • via Nuitee
D
Dylan • solo_traveller • us
10
2026-08-11 • via Nuitee
J
James • family_with_children • us
1
I won't be staying at this location again and not sure i would use booking. Com.
Pros:

Breakfast was great and the location to our events was wonderful.

Cons:

At this time they have ripped me off for money and they will not rectify. They say I never stayed there and they over charged my stay. Also no hot water for the shower and there answer was another room. At this point we are tired and wore out.

2026-08-10 • via Nuitee
C
Connelly • couple • us
1
Pool dirty cloudy water male front desk clerk not the best
Pros:

Location

Cons:

Pool loooked dirty- while he couldn’t find reservation and I was on phone with booking.com he kept asking me to go far away from desk (1 was only person in lobby) 2 hours later I ended up calling the travel insurance and initiated claim. There was a shift change and Jordyn came on desk duty and I just booked a room for night. Pool looked dirty so I went to bed

2026-08-09 • via Nuitee
D
Debra • solo_traveller • us
10
Pros:

The staff was wonderful, the room was great.

2026-07-23 • via Nuitee
T
teamsnardy • Business • Vincennes, Indiana
10
amazing staff
Pros:

Grace at the front desk was amazing and so kind and helpful exactly the kind of friendly person you want to see after a long trip. The rooms are spacious amazing breakfast quiet hotel. Would definitely stay again.

2026-07-22 • via Tripadvisor
M
Mary Jo • solo_traveller • us
9
2026-07-22 • via Nuitee
M
Melissa • family_with_children • us
8
2026-07-19 • via Nuitee
P
Pathy • solo_traveller • us
9
Pros:

It was very clean and the breakfast was great

Cons:

Na

2026-07-14 • via Nuitee
J
John • solo_traveller • us
9
2026-07-13 • via Nuitee
I
Imani • family_with_children • us
9
Everything was great breakfast was definitely a plus!
2026-07-11 • via Nuitee
D
Debbie • couple • us
8
Pros:

Comfortable rooms

Cons:

The location of the hotel was in a industrial area Front desk staff frequently not around and not very knowledgeable about local area

2026-07-06 • via Nuitee
A
Ankit • extended_group • us
9
Pros:

Amazing breakfast

2026-07-06 • via Nuitee