Holiday Inn Express & Suites Salisbury by IHG

Hotels
•
Holiday Inn Express
8.2 (233 reviews)
125 Marriott Circle , Salisbury , US
+1 704-314-4100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Rooms described as clean and comfy
Comfortable air conditioning and roomy beds
Good/adequate breakfast
Indoor pool appreciated
Convenient location near interstate
Friendly/professional staff (specific positive mention of Mitch)
Coffee in room and responsive heat/AC
Cons:
Reports of unclean rooms and one bed bug incident
Perceived overpriced compared to value
Noise from nearby highway / thin walls
Broken or malfunctioning items (bathroom fan, pool card lock, TV)
Lobby WiFi access problems
Slow elevator and difficult luggage dolly
Inconsistent check-in service (staff socializing, delayed room readiness)
No complimentary water / no cup provided

Categories

Cleanliness
6.8
Mixed reports: several guests praised clean rooms, but multiple complaints about unclean rooms, sticky entrance floor, and a report of bed bugs indicate notable cleanliness issues.
Service
9.6
Mixed check-in experiences (some staff indifferent) but multiple positive mentions of specific staff (Mitch) and 'very friendly and professional' service; overall service interactions were generally helpful when present.
Location
9
Consistently described as convenient and near the interstate; praised for proximity despite some noise from the highway affecting stays.
Room Quality
7
Rooms described as clean and comfy by some, but issues reported including broken pool lock/card access, nonworking bathroom fan, thin walls, and need for bathroom upgrades.
Amenities
9
Positive amenities include an indoor pool and adequate breakfast; however there were problems with lobby WiFi access, slow elevator, and occasional broken equipment (TV, pool lock).
Value for Money
6.6
Several guests felt the hotel was overpriced for what was offered (price comparable to city hotels) and noted shortcomings (cleanliness, breakfast quality vs price).
Food and Beverage
9
Breakfast was described as 'good' or 'fine' by multiple guests; limited F&B complaints centered on expectations versus price rather than food quality.
Overall Experience
8.6
Overall mixed experience: many guests enjoyed clean, comfy rooms, good location, and the pool, but significant negatives (bed bugs for one guest, cleanliness lapses, noise, and value concerns) tempered stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located just 2.5 miles from Corbin Hills Golf Course, Holiday Inn Express & Suites Salisbury offers easy access to outdoor activities and leisure.

Comfortable Accommodations
Each room is equipped with modern amenities including a flat-screen TV, refrigerator, coffee maker, and microwave. Upgrade to a room with a sofa bed for extra comfort.

Great Facilities
Enjoy a complimentary breakfast, relax in the heated indoor pool, and stay connected with free WiFi. Fitness enthusiasts can utilize the on-site fitness center, while business travelers will appreciate the business center and meeting space available.

Book your stay now at Holiday Inn Express & Suites Salisbury for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 233 reviews
Cleanliness: 6.8
Service: 9.6
Location: 9
Room Quality: 7
Amenities: 9
Value for Money: 6.6
Food and Beverage: 9
Overall Experience: 8.6
H
Harold 康海文 • solo_traveller • tw
9
Pros:

Comfortable air conditioning and bed. Roomy bed. Good breakfast.

Cons:

No complementary water and no glass or cup .

2026-10-15 • via Nuitee
A
Annette • extended_group • us
3
Unfortunately, my experience here was not good or comfortable.
Pros:

Mitch at 2nd time checking in

Cons:

Ladies during first check in. Both were outside socializing when I pulled in at 2. Told me room isn’t ready and maybe will ready at 3. It was obvious they didn’t care to help. Understandably I was early for checking but honestly every other hotel in area has been able to check in my family a little early especially seeing the distance we have traveled.

Additionally, the hotel is extremely loud. Maybe not your fault being so close to highway but it did affect our stay.

2026-10-14 • via Nuitee
K
Kelly-Ann • solo_traveller • us
7
Cons:

Booked it for a king and it was unavailable and had to have the front desk let me into the pool because the lock would not take the card it was broken. The bathroom fan did not work.

2026-10-10 • via Nuitee
S
SIMONE • solo_traveller • us
9
Clean and overpriced
Pros:

Clean, somewhat modern facilities near the interstate

Cons:

The price was the same as a hotel in a large city. Besides being by the interstate, nothing would make me pay that much for this hotel

2026-10-08 • via Nuitee
K
Kristy • solo_traveller • us
10
Pros:

The rooms were clean and comfy!

Cons:

The walls were a little thin.

2026-09-11 • via Nuitee
T
Thomas • extended_group • us
8
2026-09-07 • via Nuitee
A
Austen • couple • us
10
2026-08-25 • via Nuitee
J
Jamey • extended_group • us
9
2026-08-16 • via Nuitee
K
Karen • couple • us
9
2026-08-13 • via Nuitee
D
Deborah D Lee • solo_traveller • us
4
Adequate
Pros:

Breakfast was fine, location good.

Cons:

No room service as promised. Room not clean.

2026-08-11 • via Nuitee
L
Lashawn • solo_traveller • us
10
2026-08-10 • via Nuitee
L
Ledreka • couple • us
10
2026-08-02 • via Nuitee
W
Wendy • solo_traveller • us
9
2026-07-25 • via Nuitee
L
Levy • couple • us
1
2026-07-21 • via Nuitee
L
Lori • solo_traveller • us
4
2026-07-19 • via Nuitee
D
Deborah • solo_traveller • us
8
Pros:

Location is always good.

Cons:

One Key for two people was just a nuisance.

2026-07-11 • via Nuitee
P
Price • solo_traveller • us
10
2026-06-26 • via Nuitee
S
Stacy • solo_traveller • us
10
2026-06-25 • via Nuitee
R
Reid • couple • us
8
2026-06-13 • via Nuitee
D
Daniela • family_with_children • us
7
2026-06-08 • via Nuitee