Staybridge Suites Tomball by IHG

Hotels
•
Staybridge Suites
8.3 (218 reviews)
10011 FM 2920 , Tomball , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Spacious rooms
Cons:
Cleaning issues
Occasional maintenance problems

Categories

Cleanliness
6.76
Guests reported issues with room cleaning and maintenance.
Service
9.23
Staff were very accommodating and helpful throughout the stay.
Location
8.77
Location cited as great by multiple guests.
Room Quality
8.22
Rooms were spacious and comfortable, though some noted cleanliness issues.
Amenities
8.75
Amenities like laundry facilities were appreciated; kitchen equipped well.
Value for Money
8.71
Value was considered good with many amenities provided.
Food and Beverage
7.76
Food quality was mostly good, except for some issues with certain items.
Overall Experience
8.23
Generally positive experience, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:25

Property Description

Modern Amenities
Featuring air conditioning, flat-screen TVs, and fully equipped kitchens in every room, ensuring a comfortable stay for every guest.

Convenient Location
Situated just 25 km from Cynthia Woods Mitchell Pavilion and 30 km from George Bush Intercontinental Airport, making travel a breeze.

Free Breakfast and Parking
Enjoy a complimentary breakfast in the morning and the convenience of free private parking during your stay at Staybridge Suites Tomball.

Book now for an unforgettable stay at Staybridge Suites Tomball, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 218 reviews
Cleanliness: 6.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.23
C
Cordelia • couple • us
10
2026-04-23 • via Nuitee
W
Wendy • couple • us
10
Restful and quiet; your home away from home.
Pros:

The people at the front desk were very nice. The light evening dinner and cocktail hour was greatly appreciated. The attendant did a great job replenishing food items at dinner and at breakfast. The property was nicely decorated and very clean. The bed was comfy and the room was quiet - all you need for a great night's rest.

Cons:

N/A

2026-04-11 • via Nuitee
C
Cordelia • couple • us
10
Pros:

Friendly and clean

2026-04-02 • via Nuitee
A
Angela • couple • us
10
Great stay will definitely be back
Pros:

It was very clean and the front desk was very pleasant and helpful

Cons:

Nothing

2026-03-30 • via Nuitee
A
Alexandria • couple • us
10
2026-03-26 • via Nuitee
T
Tristan • couple • us
8
2026-03-25 • via Nuitee
A
Ariana • couple • us
10
2026-03-19 • via Nuitee
V
Vanessa • family_with_children • us
10
It was a very pleasant stay would love to come back
Pros:

1) The staff were very friendly
2) The room was very nice and clean
3) Very close to a wedding that we were attending

Cons:

N/A

2026-03-18 • via Nuitee
C
Carie • family_with_children • us
9
2026-03-18 • via Nuitee
Y
Yesica • extended_group • us
8
2026-03-05 • via Nuitee
T
Timothy • solo_traveller • us
10
2026-03-03 • via Nuitee
K
Kenneth • solo_traveller • us
9
2026-02-23 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-01-19 • via Nuitee
T
Travis • solo_traveller • us
10
2026-01-15 • via Nuitee
M
Marilyn • family_with_children • us
7
Pros:

Location great and front desk staff are very good.

Cons:

The cleaning staff was not good. I stayed 11 days. Room fully cleaned once and lightly cleaned once. I had to put trash outside my door to get it emptied.

2025-12-04 • via Nuitee
D
Dean • family_with_children • us
10
2025-11-11 • via Nuitee
F
fa • family_with_children • mx
1
Pros:

Nada

Cons:

Nunca limpiaron la habitación, no tenía jabón de baño ni agua para tomar

2025-11-05 • via Nuitee
S
Shelby • couple • us
1
Hotel staff great - Booking.com not so much...
Pros:

The hotel staff telling me the truth & helping me get my much deserved refund from booking.com.

Cons:

We arrived on time to be told by hotel staff the confirmation number & pin number did not exist in there records. I was not able to stay as the room as it was double booked. They also advised this is a common occurrence with booking.com. Also curious why you sent me a review email when we didnt stay there. We had to make other Last minute arrangements... I have also sent 4 different emails advising of the issue & asking for a refund, just to be given the run around. (Last email with the actual hotel in copy...) Maybe add a button for refund? & support that actually reads the email. Still awaiting your reply Booking.com, basis this support i will not use you ever again.

2025-10-27 • via Nuitee
R
Robin • solo_traveller • us
10
If I'm ever in Huston again I will definately stay at Staybridge. It was great!!!!
Pros:

All of it was wonderful. The kitchen even had a dishwasher and the ice machine in the freezer made getting ice simple. I had so much ice I couldn't use all of it. There was plenty of kitchen ware too. Even a cutting board and soap for the dishwasher. Also, the coffee packets made really great coffee. At first I was a little disturbed by the curtains that let me see outside. I thought if I could see out then others could see in. I was on the first floor. But I went outside to see what was what and found out that the curtains only allowed one to look out, not to look in. A pretty nifty trick if you ask me.

Cons:

the food was excellent - except the bacon. It was very hard to chew and turned grainy in my mouth. I gave a piece to the person at the front desk and one to give to the manager. Also, the coffee served with breakfast was barely warm. I know you want to avoid burns but it was pretty cool.

2025-10-24 • via Nuitee
W
Washington • family_with_children • us
10
The Staff made Our stay enjoyable. Will see them Soon.
Pros:

The breakfast was great except this time the fountain for Orange juice was on, but the soda part of the fountain was off unlike when I stayed a month ago it was on. THE STAFF I MET A MONTH AGO WAS STILL THERE, I LIKE ALL OF THE STAFF

Cons:

No location on floors for ice machine

2025-10-21 • via Nuitee