Arrokhampa By Zinc Journey Shangrila

Hotels
Independent
9.4 (15 reviews)
Jinlong Street Old Town Donglang, Road #15, Deqin, Diqing Yunnan, 674400 , Deqin , CN

Facilities

Free breakfast
Firewood (free)
Proposal/romance packages available
Express check-out
Firepit
Fireplace in lobby
Books
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 12:41

Property Description

Recreation Opportunities & Terraced Views - Explore the city on rented bicycles or relax on the terrace and garden.
Dining & Bar Experience - Indulge in Eastern European cuisine at Sama tasa restaurant and savor snacks at the coffee shop.
Luxurious Rooms & Amenities - Enjoy individually decorated rooms with heated floors, premium bedding, and private balconies.

Immerse yourself in the historical charm of Shangri-La at Arrokhampa By Zinc Journey Shangrila. Book now for a memorable stay.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

9.4
Based on 15 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Verified traveler
10
Perfect!
Pros:

Spent 3 wonderful nights here, and the staff took great care of us. Hotel is conveniently located 5 minutes away by foot to the main old town area. Definitely will stay here when visiting Shangrila again, highly recommended!

2025-04-21 via Nuitee
V
Verified traveler
6
Pros:

Personalet var fantastisk søde og hjælpsomme, men at finde hotellet inde i Old Town var forfærdeligt. Adressen herinde på Hotels.com var ifølge Google Maps til deres anden afdeling, og min taxa chauffør kunne ikke snakke engelsk. Han satte mig ved Old Town, og jeg var meget forvirret hvor jeg var henne. Heldigvis hjalp en politimand mig, hvor jeg fandt ud af at hotellet havde et andet navn på Apple Maps! Ellers var hotellet meget i stil med kulturen i Shangri-La. Værelset var indrettet efter Tibetan stil, men det var en smule koldt og mørkt værelse for min smag. Lokationen var perfekt, hvis man ønsker at være centralt i Old Town.

2024-10-05 via Nuitee
L
Linda friends
10
Pros:

The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic.

2024-09-21 via Nuitee
G
GregoryEdgelow partner
10
Pros:

Great host, and location, lots of attention to detail

2019-03-23 via Nuitee
E
Enrique
10
Precioso hotel en el centro
Pros:

Hotel muy bonito en el centro histórico de Shangri-La, muy acogedor, suelo radiante y manta eléctrica en las camas. DESAYUNO ALGO ESCASO.

2018-04-05 via Nuitee
J
James
8
Quiet and peaceful boutique hotel
Pros:

A wonderful quiet, peaceful, small boutique hotel. Very friendly service and excellent location in Old Town Shangri-La. It requires a short walk from the drop-off point because cars are not allowed in the alley where the entrance is located. The cobblestone street/alley makes luggage a challenge, but the staff will come out if notified to assist.
The complimentary breakfast is not lavish, but had everything I needed...both Asian and Western. Rooms are clean and decorated in traditional ethnic style. WiFi is good. The deck offers a nice view of the neighboring temple.

2017-09-18 via Nuitee
L
ling xiu
10
很温馨的酒店
Pros:

非常友善的员工,超方便的位置,很温馨的服务

2017-09-02 via Nuitee
V
Verified traveler
10
Pros:

服務員很親切,房間保留了藏族的特色,相當舒適,整體感覺很棒!且座落位置就在古城裡,相當便利!

2017-07-29 via Nuitee
Y
YUHUI
8
Pros:

環境幽雅,服務親切,美中不足的是,樓上用水水管流動聲過大會被打擾。

2017-07-26 via Nuitee
D
Derek
8
Warmth of an Inn, Luxury of a 4 Star Hotel
Pros:

The hotel is beautifully decorated in traditional Tibetan style. Hotel rooms are all centered around a pavilion. The staff is very friendly: they will walk you to places in the old city if you ask, arrange for taxis, recommend activities to do. They do a lot of small things that add up and make your experience very elegant. Food is clean but it is not up to Western standards--I'm used to eating Chinese cuisine, so I'm not bothered by this. They do have Western cuisine, but they are not many options. Hotel is located in a good area with lots of shops and a few temples nearby.

2017-06-27 via Nuitee
V
Verified traveler
10
正!
Pros:

好正!經理勁好人。還泡了好靚的茶比我飲。莊園食物水準高!炒飯好好食!
牛奶好好飲!房間好有香格里拉的感覺!

2017-04-23 via Nuitee
V
Verified traveler
10
Special Hotel in the middle of the Old Town
Pros:

We truly enjoyed our stay at the Arro Khampa as the location allows you to return for a break while exploring the old town and to warm up in the floor heated room or with a cup of tea and cookies always offers by the friendly staff. We would absolutely recommend anybody to stay there when visiting Shangri-La!

2017-03-25 via Nuitee
E
Elise
8
Very near old town
Pros:

Too bad the town lost so much during the 2014 fire. You can still feel the tragic loss of buildings, so during our stay, their was still lots of construction happening. I am glad they are able to rebuild and they certainly need more tourism to help them with that so don't avoid the area, their is lots to see and do and we had a wonderful time.

2016-10-10 via Nuitee
I
IDIT YEHUDIT
10
very nice and special hotel at moderate cost
Pros:

tourist visit in China

2016-07-06 via Nuitee
A
arlene
10
Exceptional accommodations. Clean and Comfortable
Pros:

The staff was courteous, attentive and thoughtful. They did everything possible to insure my comfort. They even brought a humidifier to my room when they became aware of my lips and nose being dry.
Everything I ate there was delicious.
I felt safe and well taken care of the whole time I was there.
Everything is high quality and attention to small details meets highest standards

2016-06-03 via Nuitee