Quest Bella Vista

Hotels
Quest Apartment Hotels
8.8 (2094 reviews)
24 Norbrik Drive, Bella Vista , Baulkham Hills , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Spacious
Friendly staff
Convenient location
Cons:
Issues with amenities
TV not working
Some maintenance delays

Categories

Cleanliness
8.54
Clean rooms mentioned positively, though some cleanliness issues noted.
Service
9.21
Staff were friendly and accommodating, although there were some maintenance issues.
Location
9.25
Convenient location highlighted in multiple reviews.
Room Quality
8.7
Spacious rooms with comfort noted in many reviews.
Amenities
8.73
Good amenities mentioned, though one balcony cleanliness issue.
Value for Money
8.69
Overall good value, with some comments about price for services.
Food and Beverage
8.24
Mixed reviews about food options, with some concerns about freshness.
Overall Experience
9.01
Generally positive experiences highlighted, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:50

Property Description

Luxurious Self-Contained Apartments in Norwest Business Park

Spacious Apartments with Modern Amenities: Each air-conditioned apartment at Quest Bella Vista offers a fully equipped kitchen, laundry facilities, and a comfortable lounge area with an LCD TV and iPod docking station.

Convenient Location: Situated opposite Norwest Private Hospital and close to popular attractions like Hillsong Church and Bella Vista Farm, Quest Bella Vista provides easy access to key destinations in Baulkham Hills.

On-Site Facilities and Services: Enjoy the convenience of a fitness centre, conference facilities, and a shuttle bus at your disposal. Indulge in delicious meals at the on-site restaurant or opt for room service. Grocery delivery and free WiFi add to the seamless experience.

Book your stay at Quest Bella Vista for a luxurious and convenient accommodation experience.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that there is a 1.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 5 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2094 reviews
Cleanliness: 8.54
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 9.01
D
Donna solo_traveller au
8
2026-04-25 via Nuitee
M
Marina solo_traveller au
8
This was a pleasant place to stay and the staff was really friendly.
Pros:

It was a good sized room and the location was good.

Cons:

The only thing that was disappointing was weren’t told the cafe/restaurant wasn’t going to be open because it was Anzac Day.

2026-04-25 via Nuitee
J
James couple au
9
2026-04-24 via Nuitee
J
James solo_traveller au
9
2026-04-24 via Nuitee
N
Nicola family_with_children au
6
2026-04-24 via Nuitee
C
Cornelia couple au
4
2026-04-24 via Nuitee
solo_traveller au
8
2026-04-23 via Nuitee
L
Lalit extended_group au
5
Cons:

Actually one of the room Aircon was not working, I called to receptionist they came and have a look but the thing is he can't sorted out becuase its was a sensor problem, and there was no technician that time as well.
So we have to stay in lounge room that night becuase of aircon

2026-04-22 via Nuitee
A
Angood couple au
7
2026-04-19 via Nuitee
K
Kathy couple au
8
2026-04-19 via Nuitee
R
Ripeka extended_group au
10
2026-04-18 via Nuitee
A
Angi3s solo_traveller au
7
Pros:

The actual apartment was good, 2 bedrooms were a good size and had what was needed

Cons:

We stayed 6 nights and the apartment was serviced everyday but 1 however very poorly, not cleaned, floors dirty, soap dispenser not filled, (even when it was put out on the floor and bench to be done), washing machine was filthy and I had to clean it to use. Apartment looked like it hadn't been cleaned between Bookings. Lastly when they did come to service one of the days it was after 6pm.

2026-04-18 via Nuitee
M
Michelle couple au
7
Pros:

Lovely large rooms, friendly front desk, and location.

Cons:

We had issues with the TV and we rang reception 5 times for someone to come up and look but after 35 mins we ended up fixing it ourselves - frustrating.

2026-04-17 via Nuitee
K
Kuldeep Singh solo_traveller au
10
2026-04-17 via Nuitee
M
Michelle couple au
8
2026-04-17 via Nuitee
P
Peter couple au
9
2026-04-17 via Nuitee
V
Vanessa extended_group au
9
2026-04-17 via Nuitee
A
Amanda couple au
9
Very pleased, will definitely book again. Restaurant also very good
Pros:

Very quiet, large room space with everything you need including laundry. The balcony was worth paying extra

Cons:

Bed could be more comfortable but not unacceptable

2026-04-17 via Nuitee
S
Shyam solo_traveller au
10
Pros:

Eveeything

Cons:

N.A.

2026-04-16 via Nuitee
G
G couple au
9
2026-04-16 via Nuitee