Hôtel des Basses Pyrénées

Hotels
Independent
9.2 (121 reviews)
12 rue Tour De Sault, Bayonne, 64100 , Bayonne , FR

Facilities

Free WiFi
Terrace
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Excellent breakfast
Cons:
Inconsistent room quality
Missing amenities
Restaurant closed on certain days

Categories

Cleanliness
8.54
Quality of cleanliness was varied, with some rooms mentioned as less than satisfactory.
Service
9.99
Staff were described as very helpful and friendly, providing a positive experience.
Location
10
The hotel is ideally located for city exploration, making it very convenient.
Room Quality
8.5
Some rooms were noted as lacking in amenities but others mentioned space and comfort.
Amenities
9.03
Basic amenities discussed, but some guests noted missing items.
Value for Money
8.49
Certain guests felt the pricing did not reflect the quality of the rooms.
Food and Beverage
9.54
Breakfast was highlighted positively, with a variety of options available.
Overall Experience
9.53
Overall, guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:18

Property Description

Luxurious Amenities
Enjoy complimentary wireless internet access, concierge services, and a banquet hall for special events.

Dining Experience
Indulge in French cuisine at the HBP restaurant or grab a drink at the bar/lounge.

Convenient Location
Explore Bayonne easily, with popular attractions such as Les Remparts de Bayonne and Cathedral of Saint Mary just minutes away.

Take in the charm and elegance of Hôtel des Basses Pyrénées. Book now for an unforgettable stay.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property caters to LGBTQ+ guests.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

See all policies

Location

Guest Reviews

9.2
Based on 121 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.53
L
Lucille
10
Pros:

Old property but maintained well.

2025-10-10 via Nuitee
M
Mario Alberto
8
Pros:

Mucho calor en la habitación

2025-10-06 via Nuitee
I
ISABELLE
10
Pros:

Notre séjour c'est très bien passé

2025-10-01 via Nuitee
E
Eric
10
Pros:

Very comfortable hotel that could not be more convenient for exploring the city. Attached restaurant is excellent as well.

2025-09-28 via Nuitee
S
Sarah
8
Lovely boutique style hotel
Pros:

Have stayed before & really enjoyed dinner but unfortunately the restaurant was not open on a Monday ! Lovely stylish hotel & comfy rooms

2025-09-18 via Nuitee
J
Jeffrey A
10
Carmine hotel
Pros:

Wonderful staff that is very helpful. Hotel is very nice and the breakfast buffet is excellent with eggs, breads, fruit and a large variety of drinks. Great location also.

2025-09-18 via Nuitee
B
Bruno
10
Pros:

Idéalement situé, le coin bar concocte des cocktails fabuleux le personnel est aux petits soin. Je recommande !!

2025-09-16 via Nuitee
T
Thierry
10
Pros:

La décoration des chambre est très bien pensée , l'emplacement de l'hôtel est exceptionnel et personnel remarquable ..
Je recommande fortement et naturellement cet établissement .

2025-09-09 via Nuitee
V
virginie
10
superbe
Pros:

Hotel magnifique hotesse d accueil superbe.
bon petit déjeuner. La jour du match on a pu prendre l apero avec tapas sur la terrasse cote vieille ville avec des chanteurs basques qui etait la .top

2025-08-24 via Nuitee
A
Adrian
10
Pros:

Helpful friendly staff not petty with rules. Family room was beautiful. Will stay here again

2025-08-21 via Nuitee
T
Thierry
10
Pros:

Cet établissement est très agréable à tous les niveaux, situation et personnel très professionnel.
Je recommande cet hôtel vivement..

2025-08-21 via Nuitee
R
Roberto
4
Pros:

Le stanze “basic” al primo primo piano sono veramente scadenti. La moquette odora di sigaretta. Nelle stanze non c’è nulla, accappatoio, ciabatte usa e getta, cassaforte. Nemmeno un piccolo frigorifero. Qualità delle lenzuola e asciugamani nella media. Da salvare solo la posizione. Non vale assolutamente il prezzo

2025-08-18 via Nuitee
H
Harry
2
Pros:

When you open the advise at Hotel.com they have picture from a very nice room. But the room you get is far away from that. We had tvo rooms and they were not nice

2025-08-10 via Nuitee
C
Catherine family
10
Pros:

Lovely bedrooms with lots of space. Friendly staff and an excellent breakfast. The restaurant was closed during our stay (because of the Bayonne festival), but the hotel was helpful in warning us in advance and recommending local restaurants that were open. Very central hotel, but quiet and peaceful, backing onto a pretty courtyard.

2025-07-30 via Nuitee
A
Asita
10
Très bel hôtel
Pros:

Très bel Hotel. Situé dans le centre de Bayonne. Bouilloire et machine à café dans la chambre. Bon lit. Spacieux. À recommander.

2025-07-27 via Nuitee
C
Chad partner
8
Pros:

Good air-conditioning, confortable bed, good hotwater.. we had an overnight stop and the hotel room met our expectations.

2025-07-20 via Nuitee
N
Nadine
6
Pas à la hauteur d'un 4 étoiles
Pros:

L' accueil e sest bien déroulé, avec gentiment un accès à la chambre presque 2h avant le check in officiel.
Cependant la chambre nest pas à la hauteur dun 4 etoiles:
1) interrupteur de la Salle de bain juste à côté des WC non nettoyé ( depuis quelques temps !)
2) pas de protege matelas avec le drap directement posé sur un matelas ayant un certain nombre de traces...
3) pas de rideaux à la fenêtre du 1er etage donnant sur la place et le resto et le lit juste en face obligeant à tirer les rideaux occultants meme en plein jour et pas d-insonorisation sonore alors que la fenêtre donne sur la terrasse du restaurant

Lorsque je suis allée reclamer à 17h45 la dame à a tres gentilent réagi eqt venue nettoyer et ma apporté un srap supplémentaire, alors quelle etait toute seule car plus de personnel de service sur place à cette heure là...d'où une ztoile de plus pour cette réactivité

2025-06-05 via Nuitee
J
Jean Richard
10
Idéal
Pros:

Cet hôtel est à la fois chic et simple, et le séjour y est délicieux. La décoration de chaque pièce est d'une rare élégance, les meubles, chinés ici et là, sont ravissants, et le personnel est d'une extrême gentillesse.
Bref un séjour idéal !

2025-05-12 via Nuitee
J
Jean Raphaël partner
10
Pros:

Acceuil agréable et souple sur les horaires

2025-05-07 via Nuitee
G
Ghislain
10
Parfait
Pros:

Très bon hôtel bien situé dans Bayonne

2025-04-29 via Nuitee