Holiday Inn San Jose La Sabana by IHG

Hotels
IHG
8.8 (78 reviews)
Km 3 Autopista General Cañas,, San José, 10107 , San José , CR

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
24-hour front desk
Garden
Outdoor furniture
Fence around pool
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Beautiful hotel
Phenomenal breakfast
Great location
Nice staff
Accommodating service
Cons:
Unfriendly staff
Food options could be better

Categories

Cleanliness
8.69
Standard quality for this hotel tier.
Service
9.16
The staff was very nice and accommodating.
Location
9.2
Great location with nearby dining options and parking.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.68
The pool and Jacuzzi were very nice.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.69
Phenomenal breakfast; food options could be better.
Overall Experience
8.66
Many guests had a pleasant stay, though some mentioned unfriendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:12

Property Description

Recreational Opportunities
Enjoy the outdoor pool, spa tub, and fitness center. Plus, access a nearby fitness facility and banquet hall.

Dining and Entertainment
Dine at Denny's or grab a drink at the bars/lounges. Buffet breakfasts are served daily.

Event Spaces and Amenities
Utilize the 2670 square feet of conference space, 3 meeting rooms, and services like airport shuttle and free parking.

Plan your stay at Holiday Inn - San Jose La Sabana for a memorable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 78 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
J
Julie
10
Pros:

Beautiful hotel, phenomenal breakfast, great location

2025-10-12 via Nuitee
E
Eyra partner
10
Pros:

I liked that you have several dining options in the area and near the hotel, there is plenty of parking and a supermarket nearby too.

2025-10-11 via Nuitee
J
James partner
10
Pros:

Good location

2025-09-12 via Nuitee
I
Ivan
10
Pros:

Muy buena estadia

2025-08-25 via Nuitee
R
Rafael
8
Pros:

nice

2025-08-19 via Nuitee
A
Ajit
6
Pros:

Not so good as very unfriendly staff

2025-08-16 via Nuitee
L
Lilliam family
10
Pros:

The staff was very nice and accommodating. The pool and Jacuzzi was very nice.

2025-08-06 via Nuitee
N
Nadger family
10
Pros:

A comfortable stay in the city of San Jose. Beautifully groomed gardens to enjoy.

2025-08-03 via Nuitee
E
EWU
10
I love Holiday Inn La Sabana
Pros:

I led a school group of 9 people, divided into 7 rooms. Everyone had a very pleasant stay, and the staff at Holiday Inn La Sabana is first rate. Excellent care and attention, and wonderful breakfast. The food options at Chi Chis could be better, though, and less expensive. Otherwise, a great hotel! I'll be back again in the future.

2025-07-30 via Nuitee
D
Dennis
10
Pros:

We loved this place.

2025-07-29 via Nuitee
C
Christian family
10
Pros:

Since our arrival the staff were really nice and attentive, the front desk girl was amazing I dont remember her name but she help us alot we , giving us a complementary early checking that was geat after a 6hr drive , the hotel is nice and clean , they have a casino , Dennys and a bar restaurant and the breakfast is a buffet really nice

2025-07-17 via Nuitee
R
Richard family
10
Pros:

Very close to the highway - lots of traffic and exhaust that was overwhelming while dining at the restaurant

2025-07-12 via Nuitee
A
Abraham
10
Pros:

Excelente el servicio de sus empleados. Un lugar tranquilo y con fácil acceso a la ciudad. 100% recomendado

2025-06-16 via Nuitee
N
Neal partner
10
Pros:

Excellent staff

2025-06-16 via Nuitee
J
Jeff
10
Pros:

Nice hotel, really good beds and nice area

2025-06-02 via Nuitee
C
Césare partner
10
Pros:

Excellent hotel.

2025-06-01 via Nuitee
R
Rajendra Kumar partner
4
Pros:

Not a great location for travelers. Poorly trained staff who hardly know English combined with very limited knowledge and customer service concept. "Make Bed" and no cleaning the room.

2025-05-27 via Nuitee
J
John
8
Pros:

The elevator was too small to put the luggage carrier in. The room was nice but noisy.

2025-05-04 via Nuitee
R
Ron
6
This Holiday Inn is a little disappointing
Pros:

Pillows are too soft, bed sheets are too thick for comfort sleep without turning on AC for very cold temperature. Breakfast are of low quality some smell like overnight leftovers.

2025-04-28 via Nuitee
T
Tzvetelina N
10
Pros:

Very nice hotel, stuff very professional! Very happy with stay. You need to get Uber if you want to go out. Not too much around.

2025-04-23 via Nuitee