Saraca Hotel Lucknow

Hotels
8.3 (478 reviews)
Saraca Estate, 19, Mall Avenue 19 , Lucknow , in

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Beautiful heritage property
Delicious food
Cons:
Pool area neglected
TV needs upgrade
Small gym
Limited amenities in room

Categories

Cleanliness
8.46
Rooms are spacious and clean, overall clean environment.
Service
8.63
Staff is friendly and provides excellent service, special mention for attentive management.
Location
8.77
Centrally located, very useful given gridlock traffic.
Room Quality
8.12
Rooms are well maintained, though there are some minor issues like a non-working freezer.
Amenities
7.75
The gym is small and lacks optimal equipment.
Value for Money
8.11
Generally a good value considering the service and location.
Food and Beverage
8.26
Excellent food and great breakfast.
Overall Experience
8.33
A pleasant stay with memorable service and good ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:05

Property Description

Luxurious Accommodations
Experience 5-star luxury at Saraca Lucknow, where each guest room is elegantly designed and equipped with modern amenities like air conditioning, flat-screen TV, and a safety deposit box for your convenience.

Exceptional Facilities
Indulge in the hotel's outdoor swimming pool, fitness centre, and evening entertainment options. Enjoy a delicious buffet breakfast and savor a variety of cuisines at the on-site restaurant offering Indian, Italian, and Asian dishes with vegetarian, halal, and vegan choices.

Convenient Location
Located near major attractions like Lucknow University and Lucknow Junction Railway Station, Saraca Lucknow offers easy access to key landmarks. Plus, with a paid airport shuttle service, your travel arrangements are hassle-free. Book your stay now at Saraca Lucknow for a truly memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LKO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for Rs. 2,000 per person per night when using an available cot.
    People no matter the age stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 478 reviews
Cleanliness: 8.46
Service: 8.63
Location: 8.77
Room Quality: 8.12
Amenities: 7.75
Value for Money: 8.11
Food and Beverage: 8.26
Overall Experience: 8.33
L
Loriol • couple • fr
9
Très bon séjour
Pros:

Très bel hotel style anglo-indien. Grandes chambres confortables. Et surtout un petit déjeuner excellent : tout est fait sur commande.

Cons:

La piscine est jolie mais pas assez bien entretenue.

2026-03-14 • via Nuitee
A
Alisha • couple • in
9
2026-03-11 • via Nuitee
N
NICOLA • couple • fj
5
Aside from plumbing and f+b service a great hotel.
Pros:

The location, ambience, decore

Cons:

The F+B service was terrible and slow and all 5 of our rooms had plumbing issues.

2026-03-04 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-03-01 • via Nuitee
C
chhitij mohan • couple • gb
6
Pros:

Good food, comfortable stay

Cons:

Expensive

2026-02-28 • via Nuitee
A
Archana • family_with_children • us
9
Great stay
Pros:

It is a offbeat property but exactly what I was looking for. I wanted to stay at a place where I could experience the culture of Lucknow rather than a extremely well appointed Hotel chain.

The property was clean, the staff was very courteous and willing to please.

I did enjoyed walking around the property. It is in a residential neighborhood which makes it more calm and peaceful place to stay.

The food was very nice. The breakfast staff was awesome and the staff was willing to bring me fresh way to order stuff. The only thing I did not like in The Breakfast spread was the tea

Cons:

The front desk staff was extremely courteous but found it difficult to make eye contact with me (woman), and kept reaching out to my husband for communication. The booking was in my name, I was the one who was going to pay the bill. I thought that I should mention this since, I don't think that their heart was in the wrong place but it is just cultural. But someone has to point it out so that we can improve as a community.

I had called the property to inform that I would need a room on the ground floor to a knee injury but when I got there the room assigned to me was upstairs without an elevator access to the room. The staff adjusted well with me and found me a room on the ground floor but I had to change the room on the following day which was cumbersome. The bathroom of the second room given to me was suboptimal given the five star property

On the very last day I was packing for the checkout and hence was but I for breakfast just at the time of closing. One they had changed the location of the breakfast from inside dining room to outside without my knowing so it took me a few minutes to find out which added to the delay. By the time I got there I was told that the breakfast was done. One of Associates was kind enough to get me a cup of coffee and a couple cookies but I would have appreciated some breakfast since most other days the breakfast spread was open way past the closing time. A little more courtesy to serve me breakfast would have been much appreciated.

It seems like smoking is permitted on the premises because one of the guests was smoking in the courtyard early in the morning which really put me off.

2026-02-25 • via Nuitee
R
Rajita • family_with_children • in
9
2026-02-10 • via Nuitee
P
Prasad • extended_group • us
5
2026-02-09 • via Nuitee
L
Lisa Fern • couple • us
7
Beautiful Heritage hotel with great staff
Pros:

Beautiful heritage property!!!
Lovely breakfast and rooftop bar
Excellent staff!!!!!

Cons:

Location was not convenient, nothing able to walk to always need Tuk Tuk or taxi

2026-02-09 • via Nuitee
D
Dinisha • family_with_children • gb
10
Pros:

Just the most beautiful place. Tastefully decorated and wonderful service from the staff. We ordered an extra bed but there was confusion and it didn't get added, so they gave it complimentary

The bar is very nice and chill with a Sunday jazz singer.

Breakfast is excellent and generous

Cons:

The only complaint is that because it often has private events, so you may find the restaurant or bar is not available which can be frustrating after a long days sightseeing

2026-01-27 • via Nuitee
I
Ian • family_with_children • gb
8
Pros:

Lovely hotel and comfortable rooms. Restaurant food and service were excellent.

Cons:

Early on our second morning, our two rooms didn't have hot water, which we reported (one room didn't have hot water the previous evening). Someone came and said the water was warm, implying it was fine, so we reported the problem again at reception on our way out. It was fixed by our return about 2 hours later. The hotel provided complimentary lunch after we asked for a discount, which was appreciated as a gesture. However, the issue should have been addressed with more attention and urgency.

2026-01-25 • via Nuitee
A
Ayushi • family_with_children • in
10
Good experience
Pros:

Peaceful and beautiful

Cons:

Rooms are not truly as shown, the gardens and courtyards are common areas and not private spaces with room

2026-01-19 • via Nuitee
R
Ramon • couple • ch
8
Attentive staff and delicious food
Pros:

The hotel is beautiful and has an amazing staff. The best part of the staying was the fact that they have the best restaurant in town (Azrhak). Every meal was perfect and unforgettable. Unfortunately the pool was closed for maintenance during this season, so we couldn’t have a swim to respite from the heat.

2026-01-19 • via Nuitee
V
Varsha • couple • in
10
Loved it
Pros:

Saraca is worth it! The property is a beautiful old house which is well maintained and absolutely gorgeous.
The food was excellent. The Nihari and biryani is a must try.
But it was the service that was outstanding. The entire team is polite, happy to help and always smiling. Naish, Chitra Chauhan, Ankur and Shyam Ji were people we interacted with regularly. But the ones whose names we did not find out were equally fabulous. Thank you Team Saraca.

2026-01-19 • via Nuitee
F
Felix • solo_traveller • de
9
no heating but otherwise excellent
Pros:

cozy rooms, good food, helpful and friendly staff,

Cons:

the rooms were a bit cold, a proper heater would help

2026-01-10 • via Nuitee
S
Singh • couple • in
8
Pros:

Location ,ample place and pin drop silent .

2026-01-06 • via Nuitee
N
NItin • couple • gb
10
Pros:

Heritage
Great service

2026-01-05 • via Nuitee
S
Saurabh • couple • in
10
2026-01-04 • via Nuitee
T
Taryn • family_with_children • za
9
2025-12-27 • via Nuitee
B
bilal • couple • ae
5
2025-12-27 • via Nuitee