Pets allowed

Facilities

Proposal/romance packages available
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Exceptional service
Unique atmosphere

Categories

Cleanliness
9.08
Standard quality for this hotel tier.
Service
9.99
Neclar was attentive, warm, and friendly, significantly enhancing the stay.
Location
9.09
Standard quality for this hotel tier.
Room Quality
9.04
Standard quality for this hotel tier.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.08
Standard quality for this hotel tier.
Overall Experience
9.25
A unique place made wonderful by exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:32

Property Description

Experience the unique charm of Elaa Cave Hotel, nestled in the heart of Ürgüp, where history and comfort meet.

Stunning Views and Relaxation
Take in breathtaking panoramic views from our rooftop terrace or unwind in our lush garden, perfect for soaking up the serenity of nature.

Delicious Dining Options
Savor delightful meals at our on-site restaurant and enjoy mingling with fellow travelers during our complimentary daily receptions.

Modern Amenities for Your Comfort
Stay connected with complimentary Wi-Fi, enjoy private balconies in our individually decorated rooms, and take advantage of convenient airport shuttles and free parking.

Book your unforgettable stay at Elaa Cave Hotel and embrace the magic of Cappadocia!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ASR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 10

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 54 reviews
Cleanliness: 9.08
Service: 9.99
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.25
A
Aina couple fr
10
また泊まりたい!!
Pros:

テラスが最高だった

Cons:

なし

2026-05-04 via Nuitee
S
Sarah couple be
10
We had a fabulous stay. The staff are wonderful. Our room was gorgeous. The rooftop views spectacular. Everything exceed
Pros:

We had a fabulous stay. The staff are wonderful. Our room was gorgeous. The rooftop views spectacular. Everything exceeded our expectations.

2026-05-04 via Nuitee
C
Cristina family_with_children ro
10
2025-11-03 via Nuitee
K
Kathryn couple au
8
Excellent location and beautiful Turkish hospitality.
Pros:

Very attentive and warm host who cooked for us and helped us with recommendations in the local area. Comfortable room with excellent bed and shower. Room felt private and cosy. Terrace was very relaxing.

Cons:

No buffet breakfast. There is construction in the local area but the sound did not bother us.

2025-10-21 via Nuitee
D
Dionel Emill family_with_children ve
6
Muy bonito pero sin atención y muy lejos del centro
Pros:

Las habitaciones son muy bonitas.

Cons:

No hay atención, no hay personal, no hay desayuno, no hay nadie que te atienda, solo una señora que nunca está en el hotel. Si te falta algo no lo conseguirás. Está muy lejos del centro hay que escalar un cerro para llegar al centro. No me gustó la ubicación y la atención

2025-10-13 via Nuitee
J
Jaroslawa
10
Pros:

Unique place but it was Neclar who made my stay really wonderful.She was attentive,warm and friendly and made my feel home

2025-09-08 via Nuitee
N
nathalie family_with_children fr
9
Pros:

The hotel is charming and the staff adorable

Cons:

No breakfast available at the hotel

2025-08-11 via Nuitee
K
Kirsty solo_traveller nz
10
Pros:

Really lovely accommodation, ideal for exploring outside of the tourist crammed Göreme (but not far away if you want to pop back). Very handy for visiting the castle.
Super clean, beautiful room and bathroom - with the nicest bed I've ever slept on while travelling. Lovely sitting area outside the room and the terrace is ideal for balloon viewing or lounging about.
Super friendly staff.

2025-07-17 via Nuitee
N
Nikolay young couple bg
9
Superb
2025-06-29 via Nuitee
V
Verified traveler
10
Ortalama bir otel için gayet güzeldi
Pros:

Yerini bulmak birazcık zor oldu ama güzel tatlı bir yerdi minik bir otoparkıda var. Odalarda temizdi fakat birazcık rutubet kokuyordu bu zaten genel olarak mağara cave otellerin bir problemi çok kötü değildi yatakta baya rahattı. Ortada küçük bir avlu var sabah çay içmek için güzel bir yer biz arabayla gittiğimiz için ulaşım nasıl bilmiyorum ama arabayla çok sıkıntı olmadı yolu bulduktan sonra

2025-05-30 via Nuitee
I
Idil
10
Pros:

We had a very nice stay! I would recommend. Necla was very friendly and helpful. Thanks!

2025-05-29 via Nuitee
B
Busra
10
Pros:

Konumu merkezi bi yerde. Oda güzel bakımlı ve temizdi. Memnun kaldık

2025-05-24 via Nuitee
D
Dre_nomadlife Friends getaway
10
Amazingly kind hospitality by the owner
Pros:

We had a great cave hotel experience, in a nice and authentic small city. True authentic cave rooms, it really feels as if you are sleeping in a cave.
Warm welcome, lovely breakfast, cosy rooftop terras. Great location its 5min walk from city center.

2025-05-19 via Tripadvisor
T
Theana young couple za
8
Very good
2025-04-16 via Nuitee
H
Hani family with young children sa
8
Very good
2024-12-12 via Nuitee
C
Cihan
10
ilgili personel
Pros:

personel çok ilgiliydi, oda temiz ve konforluydu.

2024-11-14 via Nuitee
J
Julie partner
8
Pros:

Had a lovely 5 night stay at Elaa Cave Hotel. Great base for walking into Ortahisar and getting around the region. Stunning castle views from the rooftop terrace. With an early morning flight into Kayseri, having check in from midday was great. Stayed in Rm 55, which in the photos looks like a double but was two singles pushed together. This wider bed made the room feel small. Bed was extremely comfortable. Great to have a fridge and hanging rail, although a few more hangers would have been useful. Delicious buffet breakfast with plenty of choices. Staff was very welcoming, helpful and accommodating. Would stay again and highly recommend.

2024-10-22 via Nuitee
E
Ela group au
10
Cosy cave, feels like you’re staying with family!
Pros:

We absolutely loved our stay here. Necla and Ruth were so lovely and went out of their way to make our stay great. The rooms are so beautifully decorated and the different common areas are so great to relax in. Amazing views of the other cave hotels, balloons in the morning and a short (but steep!) walk to the town and restaurants and more great views over Goreme.

2024-10-17 via Nuitee
D
DongWook friends
4
Pros:

We were unlucky and got a bad unit. We didn't know about it on the first night. The unit had humidity issues. Bad funky smell in the bathroom. Bad smell in the entire unit. Ceiling kept falling apart and little bits and pieces of rock and sand kept dropping to the ground. We were with a group of friends, and our other room was fine. I'm pretty disappointed because this room was marked as the better and bigger room but it was worse - we couldn't use the couch because there were always sand and rocks falling on it, and it would be dirty

2024-10-14 via Nuitee
A
Andrey family
10
Pros:

Sehr sauber, nette Vermieterin.

2024-10-07 via Nuitee